Customer reviews of DavidVanille.com – Spice Hunter

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 20 691 published reviews

Summary of reviews

The store consistently delivers fast delivery and careful packaging, ensuring orders arrive quickly and in good condition. Customers highlight a broad and varied selection, with many praising the authentic flavors of the spices and the superb fragrance of vanillas, peppers, and pralines. Product quality is repeatedly emphasized across multiple categories, with mentions of excellent quality, top-tier packaging containers, and reliable, repeatable results in cooking. The overall experience is described as friendly and efficient, with happy customers returning for repeat orders and noting favorable prices and value.

Reviews 1 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/01/2021
Easy access site, but I didn't find everything I was looking for, correct delivery
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Response from DavidVanille.com – Spice Hunter
Hello, Thank you for your feedback. What are you looking for please? Thank you in advance, Looking forward to it, David Vanille
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/01/2021
Fast delivery during this period, thank you and well done.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/01/2021
It could have been a great experience if I had received my entire order, several emails and texts sent with supporting photos and no response.
I would have liked a reaction because I bought 5 vanilla pods and only received two pods in the bag!!!!!
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Response from DavidVanille.com – Spice Hunter
Hello,
We received your first email Thursday afternoon and did not have time to process it. Sorry for not being able to respond to you sooner. The workshop's mobile does not respond to customer service. Customer service is easily available at 07 68 20 84 20.
Response from customer service sent to your email box.
Looking forward,
David Vanilla
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/01/2021
The page and order flow work as they should. The vanilla was good, the Sichuan pepper was unfortunately a bit disappointing.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2021
Good, no problems to report.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/01/2021
No issues, shipping was perfect and very fast, I recommend David vanille!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/01/2021
Very nice product, I just regret that the vanilla pods linked to the promotion are a bit dry for my taste, but the product still exudes beautiful aromas. I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/01/2021
A bit slower than usual... but the period explains it
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/01/2021
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2021
Great after-sales service, the photo of my package by SMS on the day of its shipment is a real plus. Well-packaged products. Good quality, nothing to report.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2021
I am very satisfied with the handling of my order as usual.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/01/2021
Very ergonomic and clear site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/01/2021
Always great with the sending of the photo of the prepared products before shipping.
No surprises upon arrival. Super packaging and good quality products.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/01/2021
We ordered on January 5, were notified that the order was in delivery on January 7, and then again on January 13. In the end, we only received the pods on January 17... We are far from the deadlines mentioned on the site and will probably not order here in the future.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/01/2021
Shipping times a bit long... perhaps due to the period. Good communication however.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/01/2021
In line with my expectations.. pods always of quality. But a bit disappointed that there is no loyalty program or promo code or exclusive offer.. unless I am mistaken
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Response from DavidVanille.com – Spice Hunter
Hello Aymed,
Thank you for your message. If you subscribe to the newsletter, you will regularly receive promo codes.
For the referral program, I am working on it ;-)
Have a great day,
Best regards,
David Vanille
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/12/2020
Very good responsiveness
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/01/2021
Order received quickly. Careful packaging. 4 stars just because I haven't tested the products yet and therefore can't judge!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/01/2021
correct products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/12/2020
I haven't used them yet but at first glance they are very beautiful, well-scented pods.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/12/2020
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/12/2020
Well-designed and intuitive site, very good communication with photos before sending.
I recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/12/2020
speed quality packaging
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/12/2020
Everything can be better. I never give 5*.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/12/2020
Site is quite well done. I recommend buying David Vanilla's vanillas.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2020
Fast delivery. Well packaged. Throughout the preparation we receive messages and texts to be informed of the stages of the preparation.
Thank you David Vanilla
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2020
fast delivery and very well protected shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2020
Fast delivery and very interesting site. Lots of products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2020
Superb quality of vanilla
The only thing is I bought 40 pods, I would have liked them to be packaged in a minimum of 20. And not all in the same bag.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2020
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2020
the products are great thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2020
As usual, perfect order. Ordered in large quantities for my entourage, I am advertising and everyone is very satisfied. The only disappointment this time.... I simply received my order but not the little extra gift that was indicated during payment...
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Response from DavidVanille.com – Spice Hunter
Hello Elise,
Thank you sincerely for your feedback. We have sent you a bag as a gift.
Can you please check it?
Thank you in advance,
Looking forward,
David Vanille
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2020
Nothing to report. Easy order to place. Received quickly. Beautiful packaging. Quick and efficient handling. I don't give 5 stars just because the large quantities are not divided into smaller bags. So I had to find packaging to condition them. Otherwise, the site is on point and keeps its promises.
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Response from DavidVanille.com – Spice Hunter
Hello Khadija, Thank you sincerely for your feedback. I will do my best to improve thanks to your comment. Have a joyful end-of-year holiday season, Looking forward to it, David Vanille
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2020
Fast delivery, pleasant site where you feel a beautiful sensitivity, the magic of spices...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2020
Order placed on December 12 and received on December 18, so delivery time a bit long. Nevertheless, the vanilla received is of good quality. Davidvanille's website is very well designed.
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Response from DavidVanille.com – Spice Hunter
Hello Pierre, Thank you sincerely for your feedback. Please excuse me for this longer delay than usual due to the end-of-year holidays. Have a joyful holiday season, Looking forward to it, David Vanille
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2020
Order packaged with care
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2020
I found your site very well made, just a small remark: maybe you could establish a ranking or a selection of the best peppers based on internet users or your experts. There are so many different kinds that this could help us. Thank you in advance, best regards
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2020
So far the ordering process has gone well. The explanatory sheets of the different selected products are interesting. Now I am waiting for the delivery to give a definitive opinion. Thank you in advance for your surprise gifts!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2020
The quality of the vanilla pods is very good. The delivery time was a bit long (5 days after ordering)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2020
Navigating the site is pleasant. I emailed customer service after receiving my order, but I didn't get a response. Too bad.
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