Customer reviews of DavidVanille.com – Spice Hunter

Very satisfied

Very nice spices and tasty peppers for enthusiasts

I was satisfied until my last order.

Nothing changes, faithful to its habit, qualitative vanillas from various origins, a world tour of vanilla fragrances... Fast delivery and careful packaging, correct prices...

Hello, I love the products and the explanations. Delivery was very good despite a missing product but quickly resolved. I recommend

Fast and careful delivery, the only downside: lack of 'large packaging' for some products (hibiscus flowers)

Very good site, a lot of choices, product quality, promotions...

Don't overdo it with your reminders, it becomes c..... Too many solicitations will kill your site.

Nothing to complain about the site, it is very good

Products very good but way too much plastic packaging. We need to find more ecological solutions

Very good products.

Good

Hello, I haven't had the chance to taste all the spices from my order yet. So far, the spices used are amazing, fragrant and tasty for unbeatable prices. One regret, a resealable bag would be even better. Best regards

Quality products, fast and careful shipping.
The only small downside is that there is a minimum purchase required to order. Otherwise, it's a site I recommend.

Good overall

Respect for delivery time. Well-packaged products.

Nothing to complain about regarding the quality of the products and the speed of shipping. The only downside, as already mentioned, is that I always have to add an item to reach the minimum amount to possibly benefit from free shipping, which is never indicated in your promotional emails.

Perfect

I loved the very large vanilla pods

Had to give 1 star to avoid giving zero
Bought vanilla pods by the hundreds of kilos from this company and rotten pods after 72 hours of receipt
This gentleman does not want to know anything and as a good professional he refuses to refund me or offer an exchange
I had to report to signal conso and contact the fraud repression of my residence who will contact the agents of his department so that my report does not go unanswered
I am disgusted to see that a company you help advance by buying astronomical sums that no one has bought from before mocks the customer and for a long time too
Be careful with the black ebony vanilla which is a product that has had one or more substances added to make them attractive

Good experience

I gave 4 stars because many teas and infusions are out of stock!!
Otherwise, I usually order and generally very well.

The site is clear, the descriptions are precise and the order was easy to place. The shipment was fast and well packaged.
The products were delivered in impeccable condition, with a nice presentation. I also appreciated the order tracking.

The site is clear, the descriptions are precise and the order was easy to place. The shipment was fast and well packaged.
The products were delivered in impeccable condition, with a nice presentation. I also appreciated the order tracking.

Product conforms to the description, fast delivery. Pods are good, very fragrant.

I would have really appreciated being able to be delivered by tracked letter! Can you please integrate this delivery method into your business in the future?

I love the diversity of products from around the world

I am very satisfied with the fast service and the quality of the products. However, the offer of 'free vanilla pods as a gift' is very disappointing... the vanilla is of poor quality and very dry! (unusable). Beware! A gift is a gift... not a clearance of expired products!

Accessible

Very happy with the products, fast delivery.
The only downside is the packaging... I ordered pepper and vanilla, I only received small bags (at least 30 or 40 small bags...!) whereas for these products, different sizes are offered (25, 50, 100, 250).

On the order tracking part, it is less intuitive.

Nothing to complain about, everything is perfect.

Clear intuitive site

The site is very beautiful and makes you want to buy vanilla. But there is a discomfort once the package is received and you discover the merchandise.

Great products, received quickly and well packaged. The only downside is that the loose tea bags are too small. They used to be bigger and it was better. The bags were resealable and we had time to fully enjoy them. I regret that there are fewer and fewer resealable bags. It was really practical.

The pods are of very good quality except for those from Uganda Victoria. They are very dry but otherwise very good.

Order easy to place. Easy payment. Delivery very well packaged in a nice box.

Products not qualitative

Receive the tea in a single bag corresponding to the order. For example, for a 100g order, one 100g bag avoids waste of packaging and takes up less space for storage.

Hello, I allow myself this negative review because my experience with your products was unfortunately very disappointing. The main disappointment was the quality of the vanilla. Despite the more than positive reviews on your site about your pods, I found myself with particularly dry pods, on the verge of being brittle. The dryness of the pods directly impacts the quality of the product and its aromas. Having already ordered from other suppliers, I was used to receiving fresh and well-oiled pods, unfortunately this was not the case with your products. One pod in one of the packages was even damaged, you can see it in the attached photos. As for the pistachios, they hardly do better than the vanilla, they are soft and lack flavor. Please excuse me for this negative review which may be unpleasant to read, I agree, but given the comments on your products, my expectations that arose from them, as well as the comparisons I can make with products from other competitors, I can only be disappointed by this first experience. I prefer to go back to other suppliers whose product quality has convinced me while remaining reasonably competitive with your prices. Thank you for your understanding and good continuation.