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Rating: 5 out of 5
Carefully selected spices, packages sent quickly, everything is perfect
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Customer reviews of DavidVanille.com – Spice Hunter
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 20 697 published reviews
Summary of reviews
The store consistently delivers fast delivery and careful packaging, ensuring orders arrive quickly and in good condition. Customers highlight a broad and varied selection, with many praising the authentic flavors of the spices and the superb fragrance of vanillas, peppers, and pralines. Product quality is repeatedly emphasized across multiple categories, with mentions of excellent quality, top-tier packaging containers, and reliable, repeatable results in cooking. The overall experience is described as friendly and efficient, with happy customers returning for repeat orders and noting favorable prices and value.
Reviews 1 and 5 stars
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Rating: 5 out of 5
The vanilla is of good quality, the shipping was fast
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Rating: 5 out of 5
A thousand thanks for your quality of service as well as for the exceptional quality of your products, a very nice discovery of sugars that are both incredibly fragrant, I have not yet used the vanilla but I have no doubt because I have already bought from you and I was very satisfied. I changed my source for the pleasure of discovery. Thank you for your gift.
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Rating: 5 out of 5
I found your vanilla to be very fragrant and I would gladly recommend your site
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Rating: 5 out of 5
Impeccable delivery
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Rating: 5 out of 5
Very good as usual. Thank you very much for the gift
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Rating: 1 out of 5
Order not delivered because no message received. The package was returned. I tried several times to contact customer service but it is non-existent. No response and this has been going on since the end of December, to be avoided
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Response from DavidVanille.com – Spice Hunter
Hello, When a customer does not pick up their package despite the various emails and texts, it is true that our customer service is not the same. This creates a significant burden for the company followed by a refund. We have implemented a new system to avoid this type of situation that wastes our precious time. Best regards, The David Vanille team
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Rating: 5 out of 5
Serious company: quality products, very well packaged, delivered within the announced deadlines. I will remain a customer!
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Rating: 5 out of 5
The navigation on the site is very easy and the fact that the items are illustrated with photos is nice.
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Rating: 5 out of 5
Very good communication
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Rating: 5 out of 5
I have already ordered from this site and it's TOP. Delicious vanilla, shiny, well packaged. I recommend it without hesitation
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Rating: 5 out of 5
Great products, variety, careful packaging, good tracking and fast delivery. I highly recommend!
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Rating: 5 out of 5
excellent products
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Rating: 5 out of 5
10/10
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Rating: 5 out of 5
Order delivered quickly and correctly. Very good products
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Rating: 5 out of 5
Perfect.
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Rating: 5 out of 5
Perfect
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Rating: 5 out of 5
Fast
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Rating: 5 out of 5
Perfect order tracking and fast delivery. Perfect!
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Rating: 5 out of 5
Everything is perfect from the order to the delivery tracking and especially the products are of good quality, I love discovering new flavors, so with your spices it's perfect.
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Rating: 5 out of 5
Very fast delivery
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Rating: 5 out of 5
Perfect! Spices and vanillas of very beautiful quality. I highly recommend it.
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Rating: 5 out of 5
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Rating: 5 out of 5
My new place for my spices
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Rating: 5 out of 5
Very good explanations
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Rating: 5 out of 5
It is always a delight to discover my order of vanilla pods... Scents that delight my nose and not just that.... Bravo David!
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Rating: 1 out of 5
In itself the products are not too bad, I am on my 3rd order. During my 1st order I took Bourbon vanilla but this one dries like wood almost unusable then I ordered another vanilla in 1kg format arrived on site I weigh and it is missing 10G so 990g instead of 1kg. So everyone will tell me that I am nitpicking but in 3 orders I spent almost 1000€ I expected more to have 1010g than 990g. Sent email to support and tried to contact support but unreachable. For my next order I will surely look elsewhere too disappointed with the nonexistent customer service.
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Response from DavidVanille.com – Spice Hunter
Hello,
No email request received at [email protected] or message on our customer service answering machine.
For the red vanilla, during your first order, we asked you to read the descriptive sheet which clearly explains the difference between a Bourbon Gold vanilla and a Bourbon Red vanilla. The moisture content is in no way a sign of quality in the industry, the vanillin content is much more so. 90% of the vanilla industry is based around Bourbon Red vanilla.
The kg you received was from the +20cm, the rarest of harvests, the over-classification was done by my team. We verify weights before each shipment.
The products are not too bad? 3 orders... Is this a joke?
We sincerely wish you to find people as dedicated as we are to our customers.
Best regards,
The David Vanille team
No email request received at [email protected] or message on our customer service answering machine.
For the red vanilla, during your first order, we asked you to read the descriptive sheet which clearly explains the difference between a Bourbon Gold vanilla and a Bourbon Red vanilla. The moisture content is in no way a sign of quality in the industry, the vanillin content is much more so. 90% of the vanilla industry is based around Bourbon Red vanilla.
The kg you received was from the +20cm, the rarest of harvests, the over-classification was done by my team. We verify weights before each shipment.
The products are not too bad? 3 orders... Is this a joke?
We sincerely wish you to find people as dedicated as we are to our customers.
Best regards,
The David Vanille team
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Rating: 5 out of 5
Very good products. beautiful quality.
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Rating: 5 out of 5
Super product very quickly delivered and of great quality
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Rating: 5 out of 5
Very well made site, with product details, we have all the necessary information to make our selection.
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Rating: 5 out of 5
The site is very easy to navigate, received the package quickly and before shipping I received a message with photos of my order to see if it was complete which is not found in other stores I recommend this site
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Rating: 5 out of 5
Perfect like all my previous orders, quality spices!
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Rating: 5 out of 5
Always on top! Fast. The preparation and follow-up are just excellent. Thank you
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Rating: 5 out of 5
Very good product
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Rating: 5 out of 5
Super merchant I recommend and also recommend for myself because I am not at my first order attractive prices and always satisfied with my products photos before sending the package and careful and fast reception
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Rating: 5 out of 5
Everything is well presented, navigation is easy!
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Rating: 5 out of 5
A well-constructed site with good product descriptions
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Rating: 5 out of 5
clear site, and speed of order execution.
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Rating: 5 out of 5
your site is great, easy and makes you want to order everything!
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Rating: 5 out of 5
2nd order and not the last.
Fast, good products,...
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Fast, good products,...