Customer reviews of DavidVanille.com – Spice Hunter

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 20 691 published reviews

Summary of reviews

The store consistently delivers fast delivery and careful packaging, ensuring orders arrive quickly and in good condition. Customers highlight a broad and varied selection, with many praising the authentic flavors of the spices and the superb fragrance of vanillas, peppers, and pralines. Product quality is repeatedly emphasized across multiple categories, with mentions of excellent quality, top-tier packaging containers, and reliable, repeatable results in cooking. The overall experience is described as friendly and efficient, with happy customers returning for repeat orders and noting favorable prices and value.

Reviews 2, 3 and 4 stars

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J
Joelle P.
Rating: 4 out of 5
following a purchase from 26/11/2024
Easy to order, package arrived a bit late, difficulty reaching someone by phone, satisfied with the content.
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Olivier Y.
Rating: 4 out of 5
following a purchase from 29/11/2024
Perfect as usual
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Annie S.
Rating: 4 out of 5
following a purchase from 26/11/2024
Very fast delivery. Quality products. But not yet tasted or used, hence the 4 stars.
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SALIHA B.
Rating: 4 out of 5
following a purchase from 24/11/2024
Fast order and delivery - products well packaged - nothing to complain about
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Erik D.
Rating: 4 out of 5
following a purchase from 23/11/2024
Very good UX on the site. Just a small note on stock quantity management. A product was unavailable, but I was able to order it. Nevertheless, I received the information and a refund, which reassures me about the honesty of the owners. For delivery, DPD is not great, delivered to the wrong pickup point...
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Sophie G.
Rating: 4 out of 5
following a purchase from 23/11/2024
The spices are good, however the latest packaging is no longer resealable and of lower quality, which is annoying... I like to test different blends and I don't have a box for each. So the bags spill. Moreover, the fact that there is a minimum order does not allow for restocking according to needs and forces to store. I would like to be able to buy a bag from time to time.
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Myriam L.
Rating: 4 out of 5
following a purchase from 23/11/2024
This is the second time I order. Quick reception. Very beautiful pods
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ARTHUR K.
Rating: 3 out of 5
following a purchase from 17/10/2024
Pods are indeed inexpensive but not very flavorful, too bad
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Response from DavidVanille.com – Spice Hunter
Hello,
You took our cheapest vanilla 10 pods at €4.99 and 100 at €39.99 only, the vanillin content of these pods is about 1.6%, the quality-price ratio is unbeatable.
See the description:
Aromatic: The Brown Vanilla stands out with warm notes, deeply vanilla and subtly cocoa. Its gourmet nose reveals a harmonious blend of ripe mirabelle and melting caramel, evoking a fruity sweetness and slightly spicy, with hints of undergrowth. With each use, it releases an aromatic complexity that enriches your creations, both sweet and savory.
Visual: Unlike the Black Ebony Vanilla from Uganda, which is more moist and fleshy, the Brown Vanilla has a dry texture. Its pods, sometimes marked by cracks and natural imperfections, are witnesses of a harvest at full maturity, comparable to a late harvest. These slight visual defects indicate the concentrated richness of its aromas. Once rehydrated in milk, a sauce, or even an alcohol, the pod doubles in volume and releases all its aromatic essence, transforming your preparations into true culinary masterpieces.
Best regards,
David
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Laurence P.
Rating: 4 out of 5
following a purchase from 10/11/2024
I can't refer anyone.
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cathy P.
Rating: 4 out of 5
following a purchase from 09/11/2024
Hello,
- 2nd order of Madagascar vanilla (1st in 2023, disappointed by the little taste)
- took a batch of 10 in 2024 with Muscovado sugar and coconut flower, to try to make homemade vanilla extract. Better, but I would like to know which vanilla pod is the most fragrant, to make this extract? The ones I take are quite thin and not fleshy.... Followed Christelle's tutorial on Youtube, "once upon a time in pastry" Alcohol-free vanilla extract.
Thank you for your comments
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Alain M.
Rating: 4 out of 5
following a purchase from 06/11/2024
A laborious delivery, but well I eventually received it. Difficult contact to obtain. Repeated phone calls without being able to reach anyone. On the other hand, a good point is that I was called back by the manager. However, I never received any response to my emails. Nevertheless, there remains undeniable seriousness and a concern to satisfy the customer.
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Agathe L.
Rating: 4 out of 5
following a purchase from 20/11/2024
In front of a multitude of vanilla sales sites, I chose David Vanille, not disappointed. Order received on time and as expected.
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Response from DavidVanille.com – Spice Hunter
Very good site
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Gérard B.
Rating: 3 out of 5
following a purchase from 16/11/2024
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Farouk F.
Rating: 4 out of 5
following a purchase from 18/11/2024
Hello, I am happy with my order, the spices are very good, the only downside is that the vanilla does not have the taste I expected, maybe it's the category I chose... otherwise everything else is great.
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Gilles L.
Rating: 3 out of 5
following a purchase from 15/11/2024
Spices of good quality. However, customer service does not bother to respond to emails sent. The packaging for some items is not suitable, for example, 10 small packets of 20g for an order of 200g.
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Response from DavidVanille.com – Spice Hunter
Hello, I just checked and have not received any email from you regarding customer service via www.davidvanille.com and by email at [email protected] Where did you send your request please? The packaging is clearly displayed on each product sheet in the packaging section with packaging logo. Best regards, David
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Thuy C.
Rating: 4 out of 5
following a purchase from 04/11/2024
Very good.
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jihane A.
Rating: 4 out of 5
following a purchase from 15/11/2024
Very good tracking. I even received a photo of the products before shipping. The packaging is neat. I think the box shouldn't have so much external advertising (risk of theft). I haven't tested everything yet but I'm happy with the vanilla.
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Florence B.
Rating: 3 out of 5
following a purchase from 16/11/2024
Used to Tahitian vanilla, this one is well below in quality.
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Response from DavidVanille.com – Spice Hunter
Hello, We also sell Tahitian vanilla, Grand Cru Black Pearl, Tahitensis Moore variety (islands under the wind: Tahaa, Raiatea, Huahiné). How to compare a planifolia variety and its aromatic to a Tahitensis Moore vanilla? It is obvious that the aromatic is not the same, just read all our advice here: https://www.davidvanille.com/fr/content/12-quelle-vanille-choisir It's like saying, I don't like wine, I prefer water. Why not, but the base is mineral, the other is that of a fruit. Thank you for your understanding, Best regards, David
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Anne-Marie A.
Rating: 4 out of 5
following a purchase from 15/11/2024
Very good.
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Brigitte G.
Rating: 3 out of 5
following a purchase from 15/11/2024
Member of TEF, the girls say they receive a gift with their order, I did not, could you please explain the conditions to receive a gift
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Response from DavidVanille.com – Spice Hunter
Hello,
I really don't understand, you have a pack of 10 vanilla pods FREE and FREE shipping. See your invoice -5.99€ (with the promotion).
3/5 while I am doing my best, it's quite hard to swallow.
Best regards,
David
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Sabine B.
Rating: 4 out of 5
following a purchase from 03/11/2024
Hello, the products that I have not yet all tested seem very good to me but I find that the origin and composition of the herb blends for example lack clarity.
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Hubert Z.
Rating: 4 out of 5
following a purchase from 09/11/2024
Many products available, easy order.
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Paul K.
Rating: 4 out of 5
following a purchase from 28/10/2024
It's a shame that you only have mini packages, which do not close. Not very ecological. Otherwise, the quality is good.
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Johanna F.
Rating: 4 out of 5
following a purchase from 05/11/2024
I was happy to find a great offer for my large production of cookies to give this year and the reception was efficient and pleasant. Small downside: contamination of the vanilla caviar by sand but it will be fine for my personal consumption, for the cookies to distribute I made vanilla sugar with the ground pods.
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Olivier Y.
Rating: 4 out of 5
following a purchase from 02/11/2024
Perfect, nothing to say, top
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Florence M.
Rating: 4 out of 5
following a purchase from 19/10/2024
Always very good quality products! So many flavors and choices! Bravo for your site! A small regret compared to previous orders: the containers are less practical! It's 'complicated' to keep them hermetically closed once opened without using bulky clips for storage. A small regret, therefore, at this level. But it's a detail.
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Response from DavidVanille.com – Spice Hunter
Hello Florence,
Thank you for your review. We have implemented these bags to remain competitive as the packaging industry has seen its prices soar by 3 in 4 years.
Thank you for your understanding.
Best regards,
David
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Brigitte C.
Rating: 4 out of 5
following a purchase from 29/10/2024
Order quickly shipped and prepared with care.
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Christiane G.
Rating: 3 out of 5
following a purchase from 29/09/2024
The site is good.
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Emilie G.
Rating: 4 out of 5
following a purchase from 27/10/2024
Easy to use, timely order, the descriptions of the aromatic notes are effective and help in choosing what we are looking for.
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Patrick D.
Rating: 3 out of 5
following a purchase from 24/10/2024
Hello, I received my order with pleasure that I ordered from 'David Vanille'. However, I think there was a mistake, because the delivery note (attached) states 'V120 pods of Black Ebony vanilla' twice, but I only received one bag, although I remember ordering two after the change. Moreover, I received two 'Rosemary' bags that I don't remember ordering because I already have plenty at home and I have fresh ones in a pot on the balcony. I would lean towards a computer error regarding the actual choice of the cart and its editing after correction by adding or removing products. Best regards.
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Response from DavidVanille.com – Spice Hunter
Hello, I just checked the order and the shipping photo where there are indeed 2 vanilla bags and 2 rosemary. The first Rosemary was the gift of the week, the second was added to the order. There is no quantity addition to our customers' cart. For the black ebony vanilla, you ordered 20 pods which are sent in 2 packages of 10 pods. The photo of the shipment of your order was sent to you by email. Our customer service can be reached at 03 74 47 00 17. Thank you in advance, Best regards, David Vanille
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AURELIEN B.
Rating: 4 out of 5
following a purchase from 19/10/2024
Fast shipping and products meet my expectations (2 Tahiti pods very good quality and 25g Green Anise not tested yet). The negative point is the packaging not very eco-friendly (big box for a mini order and a lot of plastic (2 large bags for 2 pods, it's a shame not to put 2 in one)
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Nicolas P.
Rating: 2 out of 5
following a purchase from 21/10/2024
I rate severely because I still have not received any feedback from you regarding the stone I bit into, which was in your pistachios. At least a little word from you would have been appreciated!!!
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Response from DavidVanille.com – Spice Hunter
Hello, We have checked all our batch in bags and did not have this problem. We contacted our partner who is equipped with a stone and metal detector. We checked your orders and saw that this pistachio order was from a year ago. You placed another order recently. We reread your email and it was marked almonds while in your review you now say 'pistachios'.. We also did the same with our almond supplier who uses the same sorting techniques. Could you please send us photos of your stone to forward to our partners? Best regards, David
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ANNICK L.
Rating: 4 out of 5
following a purchase from 12/10/2024
Easy to use site
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Jean-marie C.
Rating: 4 out of 5
following a purchase from 11/10/2024
Excellent products, fairly quick delivery. I am satisfied and I am calmly considering other orders for later..
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Christian B.
Rating: 4 out of 5
following a purchase from 30/09/2024
Great products, just a small downside of dried fruits being out of stock at certain times
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Sandrine N.
Rating: 4 out of 5
following a purchase from 06/10/2024
I am satisfied with the products offered
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Eric T.
Rating: 4 out of 5
following a purchase from 06/10/2024
top fluid
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Sandrine C.
Rating: 4 out of 5
following a purchase from 25/09/2024
Very good products, good site but GLS delivery is terrible, customer service very competent
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Nathalie C.
Rating: 4 out of 5
following a purchase from 08/09/2024
Delivery too long... a month passed to receive the order???
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Fernande K.
Rating: 4 out of 5
following a purchase from 19/09/2024
I would like to find a blend of green tea, ginseng, and matcha that would be nice
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