Customer reviews of DavidVanille.com – Spice Hunter

I am completely satisfied with my order and thank you for your seriousness.

I couldn't enter the referral code and my friend couldn't enter my referral code either. So really disappointed :(

No contact with customer service who didn't even get back to me. My referral code didn't work, I was told to wait to order, but the promotions were ending that same evening, so I ordered without my referral code. I sent an email of dissatisfaction and was replied with 'too bad for you' basically... not even a commercial gesture, not even a vanilla pod as compensation or anything. I am very disappointed and now I will order my vanilla elsewhere. Too disappointed with customer service

Generally excellent site.. Reasonable quality/price ratio.. Careful and fast delivery

Good site

The site is well made with plenty of information to know each ingredient. However, there are way too many tabs that pop up to warn about discounts and prevent us from placing our order as best as possible. However, the delivery times of the items are top! I recommend.

Quite mixed regarding the problem encountered, which in the end was resolved by pushing me a bit to place a new order. Next time will be better.

Good overall but there are still many products that I haven't used.

Order well received but I did not understand why neither I nor my godmother benefited from any referral offer!! Neither gift nor discount

I really liked the vanilla pods, superb and very tasty.
I also appreciated the very aromatic garlic powder, even though I discovered it came from China...
Regarding the herbs, I was surprised that they do not come from France, I don't think I will recommend you...
However, your vanilla pods are really to be recommended even though I find the price to be considered... but it is so difficult to find this product in stores, so thank you and well done!

This time I am disappointed, I ordered 10 saffron pistils and was told there was a stock shortage. I immediately made myself known and was refunded. How can there be a shortage when the order is validated and paid for? Moreover, I incurred shipping costs for two (I had made a large order at the beginning of January) items that I had taken as an accompaniment and which I did not need immediately.

Quick order

So far, my orders have gone well. I haven't used all the products but I am satisfied with those I have already used.
The packaging is a bag that could be improved because it's not obvious to transfer spices like vanilla powder into your small containers. Depending on the powdered spice, a good part remains stuck to the bag or is retained by the closing 'clip'.
On the other hand, 3/5 because the navigation on the site needs to be reviewed. The promotion pop-up that appears after a few seconds on each page is really, really very annoying! I had already reported this during an order but nothing has changed.
From an IT point of view, it doesn't take 107 years to change this behavior. We had the ad once, that's enough! No need to see it appear on all the other pages. At most, display a small square or a discreet banner with the promo info but not a pop-up on every page.

Very fast and super well packaged, top-notch.

I sent an email regarding my order because the two curry sachets were poorly packaged and spilled in the box. I did not receive a response.

Hello,
I don't like to rate people or give my opinion, I will try to do so because your site is well designed, the descriptions are clear, the payment and delivery went smoothly, I still find that paying €4.99 for delivery to a pickup point is a bit expensive! I tested the vanilla from Munnar, its quality and aroma are perfect, as for the one from Uganda, I will test it soon in a savory dish. Best regards H.B.

I have been ordering here for several years. The items are always of very good quality and the customer service is very good. I would have given 5 stars if it weren't for the new way of packaging the products. Indeed, before everything was packaged in hermetically resealable bags which was very practical. Today, for 200g of a spice purchased, for example, you receive 10 mini bags of 20g to cut with scissors. I hope you will return to the old method. Best regards.

Good product. The pepper is small and doesn't fit well in some pepper mills

Very good advice! A great account!

Well-made site, easy to order

I was satisfied with my order but I think I have already replied to you.

1st order very satisfied

Satisfied with the products but disappointed with the packaging.

I still haven't received my bonus, more than 8 euros have disappeared, I looked where I was told to look and nothing at all, they say they will call me back and no one calls back, I am not very happy about all this

Hello,
We had seen many positive reviews so we decided to order.
We ordered 100 pods, the pods are very well packed in airtight bags.
They have a lot of seeds but I am disappointed because in cakes, desserts we do not feel the taste of vanilla, it's really a shame because that's all that gives flavor in desserts.

Very good

It's a shame that home delivery is so expensive.

Easy navigation and speed in handling and delivery.

I had an issue regarding a discount voucher, I was contacted and told that I would be called back because the person had to check with David, but since then, no news, it's not cool for a company that claims to be close to its customers. But well, that's life.

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One of the best suppliers in terms of quality

Quite easy to use.

Order of spices was perfect.
Order of "Lake Victoria" vanilla pods of very poor quality. The pods are small, very sparsely filled, and extremely dry... I am totally disappointed... I had ordered with a promo code from a YouTuber and I won’t make the mistake of ordering vanilla again.

Vanilla received quickly. Good cheap price. But pods are very dry. Must put them in a large jar with a bit of liquid (rum) to rehydrate the vanilla and give it some flavor. A bit disappointed.

First order on the site and everything went well. Fast delivery. Happy with the purchased products. I will order again without any problem.

Missing item not reported at the order offers a credit note, no refund or replacement with another item, I will no longer place orders on this site

Very clear site with advice

Fast shipping and super packaging.

It's a shame not to send photos of the order being prepared anymore.
I don't like the packaging of some spices in pouches that can't be resealed.
Fortunately, the quality is always there, but I am disappointed with your 'new products'

Fast delivery and quality products. At least for the vanilla I bought.