Customer reviews of DavidVanille.com – Spice Hunter

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 20 691 published reviews
5 19,2k 93% 4 1 014 5% 3 245 1% 2 81 0% 1 111 1%

Summary of reviews

The store consistently delivers fast delivery and careful packaging, ensuring orders arrive quickly and in good condition. Customers highlight a broad and varied selection, with many praising the authentic flavors of the spices and the superb fragrance of vanillas, peppers, and pralines. Product quality is repeatedly emphasized across multiple categories, with mentions of excellent quality, top-tier packaging containers, and reliable, repeatable results in cooking. The overall experience is described as friendly and efficient, with happy customers returning for repeat orders and noting favorable prices and value.

Reviews 2, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/10/2022
Very good site and very good products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/10/2022
Complete site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/10/2022
Good as always but disappointed by the tea, cashews, and brown sugar with tonka bean
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/10/2022
Good, no problems to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/09/2022
Fast delivery time.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/09/2022
The first time I had delivery it was very good, but this delivery the pods were really not nice and at least one in two is completely empty, disappointed by the quality, too bad.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/10/2022
Very functional.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/09/2022
- Fast and responsive service at the beginning. I had a problem with my order, customer service called me back quickly to understand and try to resolve my issue. We did not find the missing product and the person had no solution to offer me, so she told me she would talk to David and that he would contact me quickly. I have not heard back since.
- I have not tested the products yet.
- I would like to buy red ginger. Could you add this to your store?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/09/2022
A little disappointed, the vanilla seems less beautiful than during my last orders. The expiration date was not readable on the vanilla. Usually a small gift, this time a pen.....meh. Otherwise nothing to say about the quality of the shipment.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/09/2022
Disappointed with the promotional pods, too dry and thin.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/09/2022
Too bad the tracking is non-existent.
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Response from DavidVanille.com – Spice Hunter
Hello Pierre, We send an SMS at the departure from the workshop and an email or SMS upon arrival of the package at our customers. When exactly is the tracking non-existent please? Thank you in advance, The David Vanille team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/09/2022
Perfect fast delivery good products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/09/2022
GOOD! GOOD! GOOD! Nothing more to say.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2022
Well packaged, no issues
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/08/2022
Good product but too long delay. Vacation periods are never surprises...
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Response from DavidVanille.com – Spice Hunter
Hello, We had stated on the red banner at the top of the site, on the slide of the homepage and on the customer cart that shipments would be made upon our return from travel, the week of August 22. Also, a message was printed and sent to all our customers in the prepared shipments on these orders. We played the transparency card hence the misunderstanding of your review. Sincerely, David
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/08/2022
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/08/2022
Perfect order management, as usual but disappointed with the order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/08/2022
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/08/2022
nothing negative to say
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/08/2022
I know you are not to blame but the stars are for the transport delay, not for you, your products are top-notch, nothing to say, top team but Mondial Relay should make efforts.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/07/2022
First order, let's see for the future, good products, to follow.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/07/2022
Good product advice. Fast shipping. To recommend..
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/07/2022
Correct site. Diversify.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/07/2022
Perfect for me, nothing to report.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/08/2022
Good navigation on the site
First time I was disappointed with my order maybe the vanilla pod but very dry and very few seeds inside and no taste
But I trust David Vanille enough to place another order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/07/2022
Very good products, no issues with delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/07/2022
Very satisfied with the care taken in preparing my order, the quality of the spices (especially the vanilla pod and Provence herbs that I was able to test).
Small downside for the delivery time (1 week) but I will surely place other orders. Very good advice on the site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/07/2022
Yes, I am always happy with David Vanilla but here I ordered 100 vanilla pods and there are only 98 in the bag, I noticed it while sharing, what a pity.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/07/2022
I bought the Mediterranean salted sugar, I am disappointed because I did not find the taste of the grilled caramel from Guadeloupe, it is spicier, we did not feel the sweet taste. However, the other spices are very good.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/07/2022
Fast delivery, careful packaging, and a free pen. But the products are not as exceptional as the name of the site would have us believe.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/07/2022
good
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/07/2022
Good products and some less good.....
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/07/2022
Responsive and professional. I recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2022
Attractive offer but disappointing products.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/06/2022
Clear site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/06/2022
Good spices but the names of some products change and cause confusion and duplicate purchases.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/06/2022
No problem with order/delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/07/2022
Perfect delivery except for the verbena bag which was open.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/06/2022
I don't quite understand the referral system, how to use the code?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/06/2022
The personalized photo before sending the order is a plus and makes you want to receive it very quickly
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