Customer reviews of DavidVanille.com – Spice Hunter

Hello Anne,
Thank you sincerely for taking the time to leave a review. My shipping costs for Belgium are €11.89 with DHL express delivery. They are FREE from €149 in Europe.
To give you a comparison, sending a 1kg package via colissimo without signature is €15.05 (post office rates). My goal is to offer a premium service at the best price.
It would be possible to offer deliveries with relay solutions (delivery in 5 to 7 days) at a lower price but I am not interested because the service is not comfortable for my customers and the tracking is random.
You had already contacted me on July 13 to inform me that my shipping costs were too high, I then proposed FREE delivery in Europe from €149 instead of €199 previously. I am listening to my customers and doing my best to meet their expectations.
Thank you in advance for your understanding,
Have a great week,
Looking forward to it,
David Vanille: your spice seeker.

Hello Pierre,
I am very surprised by your opinion but remain open to every remark. I just looked at the MMS sent during your order. The pods are stabilized at 32-35% humidity, the notes are intense: cocoa, caramelized, indulgent, vanilla. Length of the pods 16-18cm. A humid vanilla at +35% is not a quality factor but rather the opposite.
The jute bag is simply "a gift offered" to keep the hermetic sachet protected from light and optimize the preservation of your Bourbon Gold vanilla pods from Madagascar.
Thank you in advance for your understanding,
Best regards,
David Vanille

Hello Laure, Thank you for your feedback. I have renegotiated all my prices with my vanilla collectors with a 'transparent' newsletter to inform my clients. To accurately meet my clients' needs, I have created a format of 10, 20, and 40 pods for Bourbon Gold vanilla from Madagascar, Papua New Guinea, Uganda and only offer vanilla in 500g format beyond that. Please note that spices will return in a few months. Expect to discover 'off the beaten path' spices starting in September. It was impossible to manage all the sourcing, sampling, importation, control, promotion, sales, and shipping in a 24-hour day at the beginning of this year. Thank you for your understanding, Looking forward, David Vanilla

Hello Marie Line,
You rated the spices and overall review between 2 and 3/5. Could you please explain your opinion in more detail?
Thank you in advance,
Best regards,
David Vanille

Hello Audrey, The information is available to the left of the photos and below. Each site has a different ergonomics. I chose simplicity. Spices and vanillas that go off the beaten path, a simple site that resembles me, a fluid ergonomics. Thank you in advance for your understanding, Looking forward, David Vanilla.

Hello Anne Marie,
Can you suggest solutions to better meet your expectations please?
Thank you in advance,
Looking forward,
David Vanilla

Hello Gilles, As I replied to you by email, my selections have a rare intensity thanks to a long aging. We can always do a simple demonstration. Take 1 kg of extraction vanilla (Papua extraction type or Bourbon Gold aged) and the same quality in development at 35% humidity (which is 50% fewer pods per kg but much larger because more humid). Ask your client for the best. The preference will always go for the extraction vanilla not yet fully aged. Should I sell a more humid vanilla to my clients, highlight a softer price per kg and offer it as black vanilla? Of course not. It is difficult to explain that a well-humid and large vanilla is not necessarily a guarantee of quality. Too often, vanillas sold as black vanillas are vanillas that lack aging with a humidity rate that decreases in a few days. Currently, the kg of vanilla is negotiated around $600-700. To guarantee you aged vanillas in the long term, David Vanilla will focus on purchasing extraction vanilla as in the photo. Extraction vanilla, pods much drier than black vanilla, an intense nose. Today, what was previously despised by the market is part of the noblest lots. Obviously, there are many more pods in a kilo of extraction vanilla than in a kilo of so-called black vanilla. This will allow me to maintain an attractive pod/price ratio for my loyal private and professional clients. The most important: the ratio of vanillin content to dry matter is much higher than that of black vanilla regardless of its origin. Vanilla pods thus offer a more pronounced and

Hello Anne and Dominique, Thank you sincerely for your review. Being excellent, I thought you would give me a score of 5/5 ;-) I hope the gift pleased you, Have a nice day, David Vanilla

Hello Edith, You purchased 25g of Bourbon Gold Vanilla and received 15 pods. On the site, it is marked: "50g" of Bourbon Gold +11cm equals about 25-30 pods. So you did receive the number of pods marked on DavidVanille.com at the highest division :-) I hope you appreciate the aromatic quality of my vanilla pods. Thank you sincerely for your order, Looking forward to it, David Vanille.

Hello David,
For the Bourbon Gold vanilla 10-12cm, the pods are of small caliber but the customer has the choice between Bourbon Gold vanilla 10-12cm to have a significant pod ratio, Bourbon Gold vanilla +13cm, and Bourbon Gold vanilla aged 14-18cm. The longer the vanilla, the better its quality and the fewer pods there are.
For the Uganda - Rwenzori Gold vanilla, it is clearly stated in the description that it is a

Hello Anita,
Thank you for your review.
In 2013, the price per kilo was around 53 euros. Five years later, you need to count more than 650 euros for a Bourbon Gold vanilla from Madagascar. Other countries have followed suit and it is very difficult to find vanilla. Currently, there is a significant crisis in the market.
Thank you sincerely for your understanding,
Best regards,
David Vanilla