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Rating: 4 out of 5
The site is clear
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Customer reviews of DavidVanille.com – Spice Hunter
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 20 691 published reviews
Summary of reviews
The store consistently delivers fast delivery and careful packaging, ensuring orders arrive quickly and in good condition. Customers highlight a broad and varied selection, with many praising the authentic flavors of the spices and the superb fragrance of vanillas, peppers, and pralines. Product quality is repeatedly emphasized across multiple categories, with mentions of excellent quality, top-tier packaging containers, and reliable, repeatable results in cooking. The overall experience is described as friendly and efficient, with happy customers returning for repeat orders and noting favorable prices and value.
Reviews 2 and 4 stars
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Rating: 4 out of 5
This is my first order, some pods are very dry.
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Response from DavidVanille.com – Spice Hunter
Hello Joël, You purchased downgraded vanilla, which is completely normal. At the same time, this allows for about 50 pods for only €19.99 (degressive rates). Thank you for your understanding, Looking forward, David
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Rating: 4 out of 5
Easy-to-access site and order tracking, fast delivery.
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Rating: 4 out of 5
Impeccable
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Rating: 4 out of 5
Always a very high quality of products, fast and attentive delivery. One downside: the bags that tend to be replaced by non-resealable pouches. Please, go back to the old ones that allowed you to best preserve your fabulous spices.
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Response from DavidVanille.com – Spice Hunter
Hello Laurent,
Thank you sincerely for your feedback. We will always have our historical doypack bags for our vanilla pods and our premium products but we have to simplify the bags as it is impossible to accept price increases.
If necessary, we would have had to significantly raise our prices and our customers, although loyal, would not have been able to continue to support us.
At the same time, to accompany this choice, we will soon offer attractive jars or gifts to store my selections in your kitchen.
Thank you for your understanding,
Looking forward,
David
Thank you sincerely for your feedback. We will always have our historical doypack bags for our vanilla pods and our premium products but we have to simplify the bags as it is impossible to accept price increases.
If necessary, we would have had to significantly raise our prices and our customers, although loyal, would not have been able to continue to support us.
At the same time, to accompany this choice, we will soon offer attractive jars or gifts to store my selections in your kitchen.
Thank you for your understanding,
Looking forward,
David
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Rating: 4 out of 5
Happy with my order, products match the description on the website.
The spices are excellent.
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The spices are excellent.
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Rating: 4 out of 5
Site with very varied products. I would like more details on the origin and type of cultivation, organic reasonable, ..
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Rating: 4 out of 5
Product descriptions well explained. Fast delivery, products always well packaged.
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Rating: 4 out of 5
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Rating: 4 out of 5
Quality vanilla, well packaged, and delivered quickly.
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Rating: 4 out of 5
For yet another order, the package arrived well and I haven't tested them yet.
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Rating: 4 out of 5
The combava is very good. However, the powdered lemongrass has no taste and no scent.
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Rating: 2 out of 5
I am disappointed with customer service, I have contacted you several times regarding my vanilla pods that are moldy even though the bag has never been opened, the response is always the same can you read the label and usage advice please I am attaching a photo I may get a response I specify that I bought 2 times 10 pods and that only 1 bag is moldy.
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Rating: 4 out of 5
Nothing to say, the order arrived as expected
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Rating: 4 out of 5
Order received well packaged (just a problem with the delivery person who cannot read an address and got the street wrong) interesting products of good quality
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Rating: 4 out of 5
Easy to navigate site.
Preparation and shipping of the order very fast
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Preparation and shipping of the order very fast
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Rating: 4 out of 5
Good site that I highly recommend for vanilla pods but not for oilseeds that can be found in larger quantities elsewhere
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Rating: 4 out of 5
Fast order and delivery. Always very good quality products. I recommend the site to all my acquaintances and it was a family member who told me about it a long time ago. I only buy David Vanille spices. Thank you
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Rating: 4 out of 5
Easy
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Rating: 4 out of 5
Always satisfied with my order and very well packaged.
Thank you
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Thank you
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Rating: 4 out of 5
Good products for the purchase price
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Rating: 4 out of 5
Good site, pleasant navigation.
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Rating: 4 out of 5
Ease of ordering, chosen delivery, it's perfect.
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Rating: 4 out of 5
Very good spice sales site, easy navigation, fast delivery and good order tracking.
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Rating: 4 out of 5
Fast delivery as usual
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Rating: 4 out of 5
A quick and careful service
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Rating: 4 out of 5
This is my 2nd order and I am still just as delighted. Fast delivery, interesting prices, I am happy with my order.
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Rating: 4 out of 5
You always find unique products at DavidVanille. I love discovering new spices.
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Rating: 4 out of 5
Disappointed that part of the spices was not delivered in resealable bags as usual.
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Response from DavidVanille.com – Spice Hunter
Hello Corinne,
In order to always offer attractive prices, we have simplified some packaging.
At the same time, we will soon offer a more attractive loyalty and referral program.
We are currently working on packaging that can contain the contents of our bags.
Thank you for your understanding.
Looking forward,
David
In order to always offer attractive prices, we have simplified some packaging.
At the same time, we will soon offer a more attractive loyalty and referral program.
We are currently working on packaging that can contain the contents of our bags.
Thank you for your understanding.
Looking forward,
David
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Rating: 4 out of 5
very satisfied as usual
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Rating: 4 out of 5
Very good, a bit surprised at first but once soaked, perfect.
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Rating: 4 out of 5
Good product, fast and responsive. Nothing to complain about :)
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Rating: 4 out of 5
Order received as expected.
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Rating: 4 out of 5
My order is great, fast delivery. A small gift from you would have made me extremely happy. (example: sample to test....) Moreover, I order for my neighbors, as they have no internet....
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Response from DavidVanille.com – Spice Hunter
Hello Evelyne, We had to put a magnet as a gift. Soon, we will slip in a surprise sample according to the new products and arrivals from our plantations. Thank you for your understanding. Looking forward, David
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Rating: 4 out of 5
The site is good, maybe it could have more quick links. But it is very good.
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Response from DavidVanille.com – Spice Hunter
Hello Yoan, You are absolutely right. We are currently working on the overall speed of the site to streamline our customers' searches and navigation. There should be changes in September ;-) Looking forward, David
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Rating: 2 out of 5
I unfortunately have to give these 2 stars, nothing to say about the site for the perfect order, however I never received my package, it was in transit through France to arrive in Belgium to be sent back to the sender without passing by my place... When you are eagerly waiting for your products and they do not arrive, it is not normal.
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Rating: 4 out of 5
Very good site, pleasant navigation. SMS received when the order is ready to be shipped with a photo. Correct delivery on time. I recommend.
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Rating: 4 out of 5
David vanilla is a site that sells good quality grocery products.
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Rating: 2 out of 5
Prices have increased much more than inflation... curry, for example, has seen an increase of over 500% in 1 year, oregano nearly 600%... I will no longer order from this site...
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Response from DavidVanille.com – Spice Hunter
Hello Nicolas, We conduct competitive monitoring every week. We are not here to sell low-end products at low prices. At the same time, you compare wholesale formats on sale during promotions at -80% from last year on certain short dates and 25g formats... You could also highlight the many price drops compared to your last two orders. They are more numerous than our increases! Finally, I work 7 days a week to ensure my customers benefit from a tailored service like this response 26 minutes after your review. I do not count the gifts, the offers with free shipping that you benefited from, etc. Just one question: Why did you order again and then break sugar on our back? Best regards, David.
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Rating: 4 out of 5
Great products.
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