The store consistently delivers fast delivery and careful packaging, ensuring orders arrive quickly and in good condition. Customers highlight a broad and varied selection, with many praising the authentic flavors of the spices and the superb fragrance of vanillas, peppers, and pralines. Product quality is repeatedly emphasized across multiple categories, with mentions of excellent quality, top-tier packaging containers, and reliable, repeatable results in cooking. The overall experience is described as friendly and efficient, with happy customers returning for repeat orders and noting favorable prices and value.
Hello. I received moldy pods. I took photos before and after opening the freshness bag
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Response from DavidVanille.com – Spice Hunter
Hello,
It is the fats from the vanilla that rise when the vanilla is stored in the cold (in our workshop) and shipped.
When you run your finger over it or in front of a heat source, the essential oil and fat pearls (20% of the vanilla, see Wikipedia, etc...) melt.
This is a sign of excellent quality vanilla, quite rare to find in stores and fine grocery stores.
A simple call to our customer service would have allowed you to verify.
Best regards,
David Vanilla
03 74 47 00 17
Hello, disappointed when opening my package. It was the first time I ordered from this e-shop. Here’s why = 1/ the Bourbon Rouge pods are dry (while the Gourmet Vanilla are soft) 2/ the package 'dried onion strips' has a label indicating a truncated expiration date (...before 31/12/202 (2021?2022?2023? ...) I understand why you send a SMS asking to verify the order
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Response from DavidVanille.com – Spice Hunter
Madame Balladur, Here is the summary and description of the red vanilla where we explain why it is a dry vanilla. Did you take the time to read the sheet of what you were buying? https://www.davidvanille.com/fr/gousses-de-vanille/394-6434-gousses-de-vanille-bourbon-rouge-m-medaille-d-or.html#/253-quantite-2_gousses For the onion strips, mea culpa, the missing number is 3, which is 2023. The date is visible under the product summary 'packaging - Freshness Bag - DUO 12/ I hope you appreciated the gift included with your order and the care taken in its preparation. I do not invite you to reorder on www.DavidVanille.com and encourage you to shop elsewhere. Thank you in advance, Best regards, David Vanille
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/11/2022
Easy to navigate site, well informed
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/11/2022
Nice and serious site
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/11/2022
order from 09/11 on the 13th still in preparation, first missed like this with you
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Response from DavidVanille.com – Spice Hunter
Hello Hugues,
Don't hesitate to contact us at 03 74 47 00 17.
Looking forward,
David Vanille
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/10/2022
The order tracking is impeccable. We know at all times where the order is.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/10/2022
This note does not target the quality of the vanilla pods. But it targets the slowness of delivery to Belgium (+15 days). I am not sure I will order again. This being my 2nd order and the first was also long. Not to mention that I did not receive the pod in time, so I had to make a purchase in a store. In short, delivery time to be reviewed. But beautiful pods upon receipt. I almost forgot, surprise in the box. Thank you.
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Response from DavidVanille.com – Spice Hunter
Hello Sandra, We did our best for your order (Fast shipping, Gift, Quality of products) but unfortunately we are not Mondial Relay. We no longer work with them due to these delays and have opted for colissimo relay in Belgium. Best regards, The David Vanille team
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/10/2022
Hello, I am disappointed with the batch of 10 vanilla pods, I received 5 good and 5 less well filled, well for me it is commercial technique, I will order more, however the 2 other individual pods, outside of batches, are correct the vanilla smell is there and found in my vanilla ganache.
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Response from DavidVanille.com – Spice Hunter
Hello, Your pods were the same size and from the same batch. Commercial technique? What a human folly to read this kind of review. Do you think I am Mother Nature and that a pod of the same caliber and from the same batch has fewer grains? It is simply erroneous. The water content does not determine the quality of a pod and of the same size, a pod with the same number of grains... As for the vanilla from Sri Lanka, when we receive pods over 17cm and call that 'correct', it's a joke, especially in terms of quality/price at which we offer it... Good Winds,
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/10/2022
Easy-to-access site well explained, fast and attentive delivery, very practical packaging for preserving the pods, sober and the reminder of the notes on the types of vanilla is very appreciated depending on the desired use. A small downside on one of my packages of red bourbon vanilla gold medal 10 pods that I do not find at all soft to the touch through the packaging unlike the other ordered bags. I will send you my opinion on the pods after use and tasting
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/10/2022
This is not the first time I order from David Vanille and I am not disappointed, the products are of quality and always well packaged, maybe even a bit too much I think, the over-packaging could be reduced by grouping identical pods or using more suitable packaging for the pods alone in a huge empty bag.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/10/2022
For a first order of this type of item, I am satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/10/2022
Very good site and very good products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/10/2022
Complete site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/10/2022
Good as always but disappointed by the tea, cashews, and brown sugar with tonka bean
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/10/2022
Good, no problems to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/09/2022
Fast delivery time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/10/2022
Very functional.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/09/2022
A little disappointed, the vanilla seems less beautiful than during my last orders. The expiration date was not readable on the vanilla. Usually a small gift, this time a pen.....meh. Otherwise nothing to say about the quality of the shipment.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/09/2022
Disappointed with the promotional pods, too dry and thin.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/09/2022
Too bad the tracking is non-existent.
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Response from DavidVanille.com – Spice Hunter
Hello Pierre, We send an SMS at the departure from the workshop and an email or SMS upon arrival of the package at our customers. When exactly is the tracking non-existent please? Thank you in advance, The David Vanille team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/09/2022
Perfect fast delivery good products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/09/2022
GOOD! GOOD! GOOD! Nothing more to say.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2022
Well packaged, no issues
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/08/2022
Good product but too long delay. Vacation periods are never surprises...
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Response from DavidVanille.com – Spice Hunter
Hello, We had stated on the red banner at the top of the site, on the slide of the homepage and on the customer cart that shipments would be made upon our return from travel, the week of August 22. Also, a message was printed and sent to all our customers in the prepared shipments on these orders. We played the transparency card hence the misunderstanding of your review. Sincerely, David
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/08/2022
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/08/2022
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/08/2022
nothing negative to say
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/07/2022
First order, let's see for the future, good products, to follow.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/07/2022
Good product advice. Fast shipping. To recommend..
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/07/2022
Perfect for me, nothing to report.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/07/2022
Very good products, no issues with delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/07/2022
Very satisfied with the care taken in preparing my order, the quality of the spices (especially the vanilla pod and Provence herbs that I was able to test).
Small downside for the delivery time (1 week) but I will surely place other orders. Very good advice on the site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/07/2022
Yes, I am always happy with David Vanilla but here I ordered 100 vanilla pods and there are only 98 in the bag, I noticed it while sharing, what a pity.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/07/2022
good
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/07/2022
Good products and some less good.....
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/07/2022
Responsive and professional. I recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2022
Attractive offer but disappointing products.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/06/2022
Clear site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/06/2022
No problem with order/delivery.
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