Customer reviews of DavidVanille.com – Spice Hunter

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 20 691 published reviews
5 19,2k 93% 4 1 014 5% 3 245 1% 2 81 0% 1 111 1%

Summary of reviews

The store consistently delivers fast delivery and careful packaging, ensuring orders arrive quickly and in good condition. Customers highlight a broad and varied selection, with many praising the authentic flavors of the spices and the superb fragrance of vanillas, peppers, and pralines. Product quality is repeatedly emphasized across multiple categories, with mentions of excellent quality, top-tier packaging containers, and reliable, repeatable results in cooking. The overall experience is described as friendly and efficient, with happy customers returning for repeat orders and noting favorable prices and value.

Reviews 2 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/07/2022
Perfect delivery except for the verbena bag which was open.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/06/2022
I don't quite understand the referral system, how to use the code?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/06/2022
The personalized photo before sending the order is a plus and makes you want to receive it very quickly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/06/2022
the pods really have a nice smell but they are a bit dry compared to the first order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/06/2022
small pods impossible to open but smell very good impeccable packaging fast shipping interesting price so satisfied anyway
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/06/2022
the carrier made me run from one pickup point to another, for the rest 100% top
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/06/2022
Order arrived very quickly, well packaged
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/06/2022
Great product, reasonable price. Only downside: One product was open (shallot) and the product spilled in the package (to the trash) I sent a text to report it, but no response. Otherwise, everything was impeccable.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2022
I am satisfied with the content of my order but unfortunately did not receive it on time for my birthday creations.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/06/2022
Quick, simple search.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/06/2022
Satisfied with this site that sells good pods overall
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/05/2022
Satisfied with the 16cm XL vanilla pods but a bit disappointed with my last order on the 14cm vanilla pods which were very dry and cracked.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/05/2022
Very good espelette pepper, haven't tasted the pepper yet, very well packaged but reception a bit long.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/06/2022
The only downside in this order, as already mentioned during it: you announce free shipping from €69.00, the order exceeded €130.00... and I did not have the possibility to confirm and pay to remove these shipping costs... too bad, it leaves a taste of 'not quite correct'.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/05/2022
Hello, I have received my order of 3 times 10 vanilla pods, the only complaint I have is that they are a bit dry.. otherwise the delivery went well and your gift was appreciated..
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Response from DavidVanille.com – Spice Hunter
Hello Monique, Thank you for your feedback. You are right, the pods received are a bit dry but they are Bourbon Rouge vanilla from Madagascar and that is one of its distinctive signs ;-) The moisture content is lower, the vanillin content is higher (vanilla notes) and the notes of red fruits stand out well. See our explanations on the descriptive sheet: https://www.davidvanille.com/fr/gousses-de-vanille/394-5275-gousses-de-vanille-bourbon-rouge-12cm-m-medaille-d-or.html#/227-quantite-10_gousses Thank you sincerely for your order, Looking forward, David Vanilla
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/05/2022
Pepper is life!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/05/2022
I haven't tasted everything yet
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2022
Varied and original products. Order delivered quickly.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/05/2022
Quality vanilla but deplorable customer service
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Response from DavidVanille.com – Spice Hunter
Hello Catherine,
Disappointing? Email from Wednesday, May 18 - Refund effective on Monday, May 23 to your bank account.
We are a micro-team and we cannot always resolve issues in 12-24 hours.
Thank you for your understanding.
Best regards,
David Vanille
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/04/2022
Awaiting the processing of my complaint.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/03/2022
Everything was very correct, perfect order tracking. Quickly received, well packaged. Simply, I ordered a promotion so it's not exceptional. But since I'm not an exceptional cook, it's fine LOL
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2022
Good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/04/2022
Satisfied with the received product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/04/2022
happy with the service, the products and delivery time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/04/2022
Very well prepared order. Arrived on time.
Very good quality products as usual.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/04/2022
Very clear
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/04/2022
good site, the explanations are clear
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/04/2022
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/03/2022
Fast delivery and a nice gift, top!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/03/2022
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/03/2022
Serious and good quality products.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/03/2022
Pleasant and easy-to-access site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/03/2022
Top!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/03/2022
Order shipped quickly and very practical tracking. Nice discovery of products.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/03/2022
I ordered vanilla pods, nutmeg, and herbal tea (fireworks), fast and careful shipping, the only downside is that shipping is a bit expensive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/03/2022
This is the first time I ordered from David Vanille. The delivery was on time and the products were as described.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/03/2022
Clear site, fast shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2022
Good, fast delivery, product well presented
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2022
Very good brand, beautiful products, fast and careful delivery, ideal for those who want to avoid big brands and support the 'small' ones.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2022
I am very satisfied with my order. For me, the only downside is the free shipping threshold of 69 euros.
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