Customer reviews of DavidVanille.com – Spice Hunter

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 20 691 published reviews
5 19,2k 93% 4 1 014 5% 3 245 1% 2 81 0% 1 111 1%

Summary of reviews

The store consistently delivers fast delivery and careful packaging, ensuring orders arrive quickly and in good condition. Customers highlight a broad and varied selection, with many praising the authentic flavors of the spices and the superb fragrance of vanillas, peppers, and pralines. Product quality is repeatedly emphasized across multiple categories, with mentions of excellent quality, top-tier packaging containers, and reliable, repeatable results in cooking. The overall experience is described as friendly and efficient, with happy customers returning for repeat orders and noting favorable prices and value.

Reviews 2 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2022
a lot of choices and varied origins
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/02/2022
Everything is perfect, from order processing to delivery speed. Products of very nice quality at a more than reasonable price.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/03/2022
Serious company
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/03/2022
Very well packaged.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/03/2022
Hello, I am very happy with my ordered products. However, I find the shipping costs excessive. Nevertheless, I will order my next spices from DavidVanille.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/02/2022
Correct price, product as ordered
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/02/2022
Vanilla pods not bad for the price.
I hadn't seen the other qualities = Bourbon EXt
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/02/2022
Overall satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/02/2022
Disappointed with the seller's response
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/02/2022
Order placed on 07/02/2022. This order took 8 days to reach me, receipt date 15/02/2022, it required several phone calls. With correction of the kg of pepper which had turned into 1 kg of brown sugar. I had to cancel my reservations for Corsica twice to receive the package.
For me, the incompetence of order tracking means that this is the last time I will place an order on this site.
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Response from DavidVanille.com – Spice Hunter
Sir,
Error corrected by the team. We asked you if we should send it before your trip or after.
There was also the possibility of sending it directly to Corsica without additional costs.
SHIPPING FREE BY DHL by the team, receipt on Monday.
Talking about incompetence is just nonsense. Anyway... how to react after bending over backwards for a client?
Best regards,
The David Vanille team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2022
VERY FAST DELIVERY
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/02/2022
GOOD
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/02/2022
I received my order on time, but I was disappointed with the size of the pods, they looked plumper in the photo. In fact, they are identical to those found in supermarkets.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2022
So far I have only tested the vanilla which seems a bit too dry and not fragrant enough.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/01/2022
Satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2022
A nice surprise, the vanilla pods are excellent, the other spices will be used soon. To discover.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/01/2022
Overall, despite a small downside due to a questionable and unnatural blend which I have a small reservation about, as usual, it's perfect, I recommend...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/01/2022
Satisfactory delivery and customer service.
One piece of advice: read carefully because a gift is offered for €69 and in reality, it's offered for €69 excluding tax!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/01/2022
Easy for the order, fast delivery and well packaged, very satisfied with my order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/01/2022
Serious site, good products, fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/01/2022
Delivery as expected, very decent product, good quality-price ratio
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2022
Fast delivery. No problem.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/12/2021
Site quite easy to access.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 18/01/2022
Very good product, very fast delivery, super, just happiness
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Response from DavidVanille.com – Spice Hunter
Hello Martine,
Thank you for your feedback but why 2/5 please?
Looking forward,
David Vanille
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/01/2022
Disappointed not to have received the order I placed... it took two months to be refunded and despite that, I placed another one (this one) obviously the advantageous prices of vanilla were no longer current. A commercial gesture (gift) was made but still, I remain disappointed after years of hassle-free purchases.
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Response from DavidVanille.com – Spice Hunter
Hello Céline,
Following your message and the double payment, we did our best to satisfy you.
Here is your message:
Good evening, following my phone conversation this evening, and the cancellation of a previous order that remained in preparation status since November, we obtained a refund for the latter. It was specified to ask for a commercial gesture during our next order. So it is done. Thank you in advance
The team sent you several gifts but despite that, they couldn't reach the moon.
Sorry, we did our best with a reduced staff. Thank you for your understanding.
Have a great week,
David Vanille
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/01/2022
Poor quality vanilla
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Response from DavidVanille.com – Spice Hunter
Hello,
What is quality vanilla please? Our pods are superb, we do not understand.
Thank you in advance,
David Vanille
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/11/2021
The navigation is good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2021
Clear site, maybe lacking additional information on product traceability
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2021
Nothing to report. Clear and easy to access
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/12/2021
great
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2021
Very little to say about the service: fast, efficient. Only downside: not specifying the reason for the promotion on the beans.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2021
Fast delivery. Impeccable product packaging. The quality of the products seems to be there. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2021
Quality products. Very reasonable prices
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/12/2021
Quality of service and product is top. Plus, there are preservation tips
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2021
Very good, order received with a longer delay than expected (8 days) but I was informed beforehand. Also good the SMS with photo to verify the order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/12/2021
Package well received
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/11/2021
Loyal customer for the quality of the products and the professionalism of the customer service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/12/2021
Very good products. I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2021
Very satisfied with my order as usual, superb products, too bad Santa Claus didn't give me a nice David Vanilla bag.. Merry Christmas
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/11/2021
Enticing promotional price, that's the reason for my order. Average follow-up.
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Response from DavidVanille.com – Spice Hunter
Hello,
Sending with Tonka Beans as a gift, Cotton bag as a gift, received in less than 7 days since the purchase during the holiday season.
Sending an MMS when the workshop departs.
Best regards,
David Vanilla
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