Customer reviews of DavidVanille.com – Spice Hunter

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 20 691 published reviews

Summary of reviews

The store consistently delivers fast delivery and careful packaging, ensuring orders arrive quickly and in good condition. Customers highlight a broad and varied selection, with many praising the authentic flavors of the spices and the superb fragrance of vanillas, peppers, and pralines. Product quality is repeatedly emphasized across multiple categories, with mentions of excellent quality, top-tier packaging containers, and reliable, repeatable results in cooking. The overall experience is described as friendly and efficient, with happy customers returning for repeat orders and noting favorable prices and value.

Reviews 2 and 4 stars

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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/06/2018
either I got a bad batch unfortunately this can happen but the vanilla pods were dry almost brittle .. For a first purchase, I can't say that I am satisfied, rather disappointed!
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Response from DavidVanille.com – Spice Hunter
Hello Gilles, As I replied to you by email, my selections have a rare intensity thanks to a long aging. We can always do a simple demonstration. Take 1 kg of extraction vanilla (Papua extraction type or Bourbon Gold aged) and the same quality in development at 35% humidity (which is 50% fewer pods per kg but much larger because more humid). Ask your client for the best. The preference will always go for the extraction vanilla not yet fully aged. Should I sell a more humid vanilla to my clients, highlight a softer price per kg and offer it as black vanilla? Of course not. It is difficult to explain that a well-humid and large vanilla is not necessarily a guarantee of quality. Too often, vanillas sold as black vanillas are vanillas that lack aging with a humidity rate that decreases in a few days. Currently, the kg of vanilla is negotiated around $600-700. To guarantee you aged vanillas in the long term, David Vanilla will focus on purchasing extraction vanilla as in the photo. Extraction vanilla, pods much drier than black vanilla, an intense nose. Today, what was previously despised by the market is part of the noblest lots. Obviously, there are many more pods in a kilo of extraction vanilla than in a kilo of so-called black vanilla. This will allow me to maintain an attractive pod/price ratio for my loyal private and professional clients. The most important: the ratio of vanillin content to dry matter is much higher than that of black vanilla regardless of its origin. Vanilla pods thus offer a more pronounced and
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/06/2018
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/05/2018
Delighted with the speed of delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/05/2018
Very beautiful products (gold vanilla), with a gift (pepper), very fast shipping... unfortunately, I didn't have the choice of delivery and I was forced to take GLS whose agency I depend on is lax and incompetent, given many unfortunate experiences. Result, a postponement of the delivery date then no news on the scheduled day and delivered the next day... so excellent products served by a disastrous delivery. With more choice for delivery, even if I have to pay a little more, it will be 5 stars.
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Response from DavidVanille.com – Spice Hunter
Hello Stéphane, Thank you for your feedback. Your order was placed on Monday at 9:45 PM. My driver came to pick up your order on Tuesday afternoon. It was stated that orders would be sent on Wednesday, May 23 when you placed your order (see your GLS invoice at your home + SENDING WEDNESDAY, MAY 23). I had specified this deadline so that my clients would not be impatient during this busy week logistically. The delivery was made 3 days later on Friday the 25th. It is true that the delivery was longer than usual due to high activity on the platform in your region. However, I would not say it was
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/05/2018
The site is pleasant and makes you want to!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/04/2018
very fast shipping, small delivery issue resolved quickly, contact via SMS with quick response, pleasantly surprised thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/04/2018
Fast delivery, and the quality seems to be there
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/04/2018
Very user-friendly site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/03/2018
Satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/03/2018
Clear site, information about the products is very interesting, careful and very fast delivery!!! I will definitely order again. A small gift surprised me pleasantly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2018
Very responsive, quality products. Order received in less than a week. Thank you very much David Vanilla, I am very satisfied with the order and will not hesitate to recommend next time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2018
Fast delivery. Products conforming and of good quality.
Packaging box to be reviewed as it was damaged upon arrival.
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Response from DavidVanille.com – Spice Hunter
Hello Lysiane,
Thank you for your order and your support.
The packaging has just been revised following your feedback.
Have a great day,
Looking forward,
David Vanille
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/01/2018
fast and order in line with my expectations
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Response from DavidVanille.com – Spice Hunter
Thank you sincerely Christele for your order and for taking the time to leave me a review.
Have a great weekend,
Looking forward,
David Vanille
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/01/2018
Good products, fast delivery. Good contact with the seller.
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Response from DavidVanille.com – Spice Hunter
Thank you sincerely Daniele for your order and for your support.
Have a great day,
Looking forward,
David Vanilla
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/02/2018
THE COMMENT CONCERNS DELIVERY TIMES
IN ONE WORD: CATASTROPHIC
ORDERED ON 02/02 RECEIVED ON 23/2
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Response from DavidVanille.com – Spice Hunter
Thank you sincerely Henri for your loyalty and your order.
I apologize for the postal delay on your order. Despite sending it on Monday via registered mail, the package was lost in the cold after the floods in France. I contacted the postal customer service several times, but it was a real adventure for you to receive this order.
Please know that a discount voucher of -15% will be offered on your next order.
Thank you in advance for your understanding,
Have a great day,
Looking forward,
David Vanilla