The store consistently delivers fast delivery and careful packaging, ensuring orders arrive quickly and in good condition. Customers highlight a broad and varied selection, with many praising the authentic flavors of the spices and the superb fragrance of vanillas, peppers, and pralines. Product quality is repeatedly emphasized across multiple categories, with mentions of excellent quality, top-tier packaging containers, and reliable, repeatable results in cooking. The overall experience is described as friendly and efficient, with happy customers returning for repeat orders and noting favorable prices and value.
Good tracking of the shipment. It's a pity, however, that there are never any free vanilla samples offered.
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Response from DavidVanille.com – Spice Hunter
Hello Perrich, Thank you for your feedback. Our cost price does not allow it. Thank you for your understanding. Looking forward, David Vanilla
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/05/2021
Very well
Fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2021
Good quality fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/04/2021
Excellent products. Small downside on the packaging since we had a labeling problem that made us doubt the type of vanilla sent.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2021
Order arrived as indicated
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/04/2021
The vanilla should be delivered vacuum-sealed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/04/2021
The site is very easy to use. Delivery respects the deadlines. Very good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/04/2021
Very good products. Delivery received quickly.
I recommend this site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/04/2021
I was missing a product in the package.
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Response from DavidVanille.com – Spice Hunter
Hello Anne-Sophie, The photo of the shipment clearly shows the two Ugandan vanilla pods. The package was not damaged upon your receipt. My colleague contacted you by phone as soon as your customer service request was received and verified with you. Best regards, David Vanille: Exceptional Spices
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/04/2021
Fast and careful shipping. Top vanilla!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/04/2021
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/04/2021
I would recommend
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/04/2021
We only received 18 pods instead of 20 which is not a big deal in itself. I was less pleased with David Vanille's reaction to this error: not a word of apology and simply we will add 2 to the next order.
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Response from DavidVanille.com – Spice Hunter
Hello Arielle,
We count the pods twice before shipping and sent a photo of the number of pods sent at departure. Even though we were surprised, we offered to send you 2 additional pods.
Our customer service responded quickly to your request.
Thank you for your understanding,
Looking forward,
David Vanille
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/04/2021
Clear site, well argued, nothing to complain about.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/04/2021
An alphabetical classification would be appreciated
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/04/2021
Pleasant site, correct delivery but I will not order again because there is still an anomaly in this order see below ANISE GREEN
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/04/2021
Pods well received... well packaged... not yet used so I reserve my opinion for later.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/04/2021
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/04/2021
Following my tea delivery, very satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/04/2021
Good quality vanilla. Only regret is that the 20 pods are in a single package
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Response from DavidVanille.com – Spice Hunter
Hello Pierre,
Thank you sincerely for your message. It is an obligation of the DGCCRF during promotions in bulk ;-)
Thank you for your understanding,
Looking forward,
David Vanille: Exceptional Spices
www.DavidVanille.com
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/04/2021
Order processed quickly, delivered just as quickly with information at each step.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/03/2021
Perfect, fast, top products, nice pen even though I would have preferred a sample of products lol. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/03/2021
Site quite clear, apparent diversity of products. Differences in products well described.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/03/2021
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/03/2021
very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/03/2021
I am satisfied with my order
I was delighted to receive 10 extra vanilla pods and also a discount
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/03/2021
Clear site with interesting explanations. Easy to place an order
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/03/2021
The products are of good quality. The delivery is fast.
The communication is poor. No responses to my questions at all.
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Response from DavidVanille.com – Spice Hunter
Hello Nathalie,
We just checked our emails and customer service messages via the site: no messages.
How did you contact us please?
Thank you in advance,
Best regards,
David Vanille
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/03/2021
Bourbon vanilla less fleshy than usual but length compliant, one gets used to luxury with David so a little disappointment ... but I will order again
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/03/2021
Products well received. I took advantage of the offer 10 buy 10 free. Very fine pods, used to having pods a bit more fleshy
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/03/2021
Fast efficient quality.
Impeccable nothing to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/03/2021
Navigation on the site is very simple and fast delivery with good tracking of the steps by email
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/03/2021
The site is clear and easy to use, but it lacks some links, for example, to search for recipes.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/03/2021
I am very happy with the products I order. They are of very good quality. I only regret that the shipping costs are so high. I would order much more often without that
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/03/2021
Many choices, fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/03/2021
Correct
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/03/2021
Very satisfied with the packaging of the pods as well as the respect for the delivery date. At each step, I was kept informed. The company seems well organized and serious. I have not yet tasted the pods.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2021
Very fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2021
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/02/2021
Very well ordered received quickly.
A gift that was in the cart at the order was missing, but okay.
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