Customer reviews of DavidVanille.com – Spice Hunter

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 20 691 published reviews

Summary of reviews

The store consistently delivers fast delivery and careful packaging, ensuring orders arrive quickly and in good condition. Customers highlight a broad and varied selection, with many praising the authentic flavors of the spices and the superb fragrance of vanillas, peppers, and pralines. Product quality is repeatedly emphasized across multiple categories, with mentions of excellent quality, top-tier packaging containers, and reliable, repeatable results in cooking. The overall experience is described as friendly and efficient, with happy customers returning for repeat orders and noting favorable prices and value.

Reviews 3 and 4 stars

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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/09/2019
Good product
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Response from DavidVanille.com – Spice Hunter
Hello Pascal,
Thank you sincerely for taking the time to leave a review on www.DavidVanille.com
Have an excellent spicy week,
Looking forward,
David
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/09/2019
quickly delivered
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Response from DavidVanille.com – Spice Hunter
Hello Mireille,
Thank you sincerely for taking the time to leave a review on www.DavidVanille.com
Have an excellent spicy week,
Looking forward,
David
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/09/2019
good but still unable to establish delivery address and billing address, one overshadowing the other ...
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Response from DavidVanille.com – Spice Hunter
Hello Lise
Thank you sincerely for taking the time to leave a review on www.DavidVanille.com
I will work on the code to allow you to do so.
Have an excellent spicy week,
Looking forward,
David
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2019
Fast delivery. Always a little gift, it's appreciated.
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Response from DavidVanille.com – Spice Hunter
Thank you sincerely for your order, your feedback, and your encouragements ;-)
Have a great day,
Looking forward,
David
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/08/2019
Mobile version not very user-friendly
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Response from DavidVanille.com – Spice Hunter
Thank you sincerely for your order, your feedback, and your encouragements ;-) I will do my best to improve the mobile version.
Have a great day,
Looking forward,
David
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/08/2019
Non-impersonal site. Attentive to its customers.
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A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/08/2019
I would give 5 stars if the shipping costs were not so high....
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Response from DavidVanille.com – Spice Hunter
Hello Anne,
Thank you sincerely for taking the time to leave a review. My shipping costs for Belgium are €11.89 with DHL express delivery. They are FREE from €149 in Europe.
To give you a comparison, sending a 1kg package via colissimo without signature is €15.05 (post office rates). My goal is to offer a premium service at the best price.
It would be possible to offer deliveries with relay solutions (delivery in 5 to 7 days) at a lower price but I am not interested because the service is not comfortable for my customers and the tracking is random.
You had already contacted me on July 13 to inform me that my shipping costs were too high, I then proposed FREE delivery in Europe from €149 instead of €199 previously. I am listening to my customers and doing my best to meet their expectations.
Thank you in advance for your understanding,
Have a great week,
Looking forward to it,
David Vanille: your spice seeker.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/08/2019
Good but navigation not super simple via a smartphone.
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/08/2019
Friendly and problem-free
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A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/05/2019
During another order from another supplier, I appreciated the packaging in a glass tube. What is this very nice jute bag supposed to be for??
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Response from DavidVanille.com – Spice Hunter
Hello Pierre,
I am very surprised by your opinion but remain open to every remark. I just looked at the MMS sent during your order. The pods are stabilized at 32-35% humidity, the notes are intense: cocoa, caramelized, indulgent, vanilla. Length of the pods 16-18cm. A humid vanilla at +35% is not a quality factor but rather the opposite.
The jute bag is simply "a gift offered" to keep the hermetic sachet protected from light and optimize the preservation of your Bourbon Gold vanilla pods from Madagascar.
Thank you in advance for your understanding,
Best regards,
David Vanille
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/05/2019
Good
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/05/2019
Well done but you don't immediately see the other products you offer
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/05/2019
Good
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/04/2019
Easy to use.
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/03/2019
attractive site
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A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/02/2019
I really like certain parts of the site that clearly show the seller's passion and make you want to read everything. I like less the navigation as a buyer, I have trouble finding my bearings. I also like less the price fluctuations. We are sold a 20% discount on pre-order and a month later, without discount, it's cheaper than pre-order, discount included. And I regret the disappearance of other spices from the site.
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Response from DavidVanille.com – Spice Hunter
Hello Laure, Thank you for your feedback. I have renegotiated all my prices with my vanilla collectors with a 'transparent' newsletter to inform my clients. To accurately meet my clients' needs, I have created a format of 10, 20, and 40 pods for Bourbon Gold vanilla from Madagascar, Papua New Guinea, Uganda and only offer vanilla in 500g format beyond that. Please note that spices will return in a few months. Expect to discover 'off the beaten path' spices starting in September. It was impossible to manage all the sourcing, sampling, importation, control, promotion, sales, and shipping in a 24-hour day at the beginning of this year. Thank you for your understanding, Looking forward, David Vanilla
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/03/2019
Still just as good! Too bad there are no more 25g packs, it allowed me to vary the vanilla.
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Response from DavidVanille.com – Spice Hunter
Hello Estelle, Thank you sincerely for your feedback. The 25g formats have been replaced by the 10 pod formats which are much more advantageous with a better quality-price ratio :-) I have just launched a reseller format '3 pods of Bourbon Gold vanilla from Madagascar' available in 20 x 3 pods. *** You will be able to discover the NEW FORMAT 10, 20, 30, 40 pods that meet your requirements. A custom order is now available :-) Thank you in advance for your understanding, my goal is to do my best for my clients. Have a great day, Looking forward, David Vanilla
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/03/2019
Good site, fast delivery. Well packaged
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/03/2019
Very ergonomic site, simple with beautiful photos. I really appreciated the documents on vanilla, the many informations, David's journey, and the willingness for a fair approach.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/02/2019
Reference for vanilla
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/02/2019
Very well designed site, order shipped quickly
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/02/2019
Delivery within the deadlines
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2018
always fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2018
It might be worth mentioning if the vanilla is very moist and fresh or if it has started its drying process. I don't know if it's indicated on the site, in any case, I didn't see it
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/11/2018
Good
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/11/2018
Lots of choices and rare spices
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/11/2018
Complete delivery but the package arrived damaged and ripped.. It would be necessary to put padding inside to avoid this issue.
Good quality spices, but I regret that the catalog only offers different choices during a certain period
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Response from DavidVanille.com – Spice Hunter
Hello Anne-Marie,
I will try to find a solution. A new packaging is being studied for smaller orders. The catalog follows the spice harvests and imports. The tight flow is currently necessary due to low cash flow.
Thank you for your loyalty and understanding,
Looking forward,
David Vanilla
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/11/2018
Well-made site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/11/2018
Simple enough clear
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Response from DavidVanille.com – Spice Hunter
Hello Marie Line,
You rated the spices and overall review between 2 and 3/5. Could you please explain your opinion in more detail?
Thank you in advance,
Best regards,
David Vanille
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/10/2018
Nothing to complain about.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/10/2018
easy to visualize site, quite practical order, fast delivery (keeps its promises).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/10/2018
Good
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/09/2018
Clear site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/09/2018
A clear and easy-to-navigate site, I appreciated the very complete information about the products as well as the photos that illustrate the site. It made me want to try your vanilla, which I am addicted to.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/09/2018
Very well-made site... very clear... very well explained...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/09/2018
The site is serious, the relationship with the customer is perfect.
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/09/2018
Very well thought out and designed, and above all, you can feel the passion!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/09/2018
Maybe put the information on the vanilla year with the pods for sale with a 'learn more' button.
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Response from DavidVanille.com – Spice Hunter
Hello Audrey, The information is available to the left of the photos and below. Each site has a different ergonomics. I chose simplicity. Spices and vanillas that go off the beaten path, a simple site that resembles me, a fluid ergonomics. Thank you in advance for your understanding, Looking forward, David Vanilla.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/08/2018
To improve the return for another purchase after adding to the cart.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/07/2018
Lack of visibility to access the order
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Response from DavidVanille.com – Spice Hunter
Hello Anne Marie,
Can you suggest solutions to better meet your expectations please?
Thank you in advance,
Looking forward,
David Vanilla