The store consistently delivers fast delivery and careful packaging, ensuring orders arrive quickly and in good condition. Customers highlight a broad and varied selection, with many praising the authentic flavors of the spices and the superb fragrance of vanillas, peppers, and pralines. Product quality is repeatedly emphasized across multiple categories, with mentions of excellent quality, top-tier packaging containers, and reliable, repeatable results in cooking. The overall experience is described as friendly and efficient, with happy customers returning for repeat orders and noting favorable prices and value.
I ordered almond powder by 1kg, from the USA, but no scent, tasteless, very disappointed. Different vanillas (powder, downgraded, classic)..very good. Different herbs and blends, spices very good too.
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Corinne I.
Rating: 3 out of 5
following a purchase from 15/10/2025
Everything is very good. I am just disappointed with GLS who delivered my package to another relay further away and on top of that I received a rude welcome. If you could resolve this relay change issue without notifying us, thank you.
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Response from DavidVanille.com – Spice Hunter
Hello Corinne,
Thank you for your feedback and we are glad that you appreciated our site. We take note of your disappointment regarding the delivery with GLS and we will strive to pass on your comments in order to improve this service. Please do not hesitate to contact us if you need further assistance.
Best regards,
The David Vanille team
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Philip R.
Rating: 3 out of 5
following a purchase from 23/09/2025
I was rather disappointed by the quality of the products....
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Response from DavidVanille.com – Spice Hunter
Hello Philip,
Thank you for your feedback, and we are sorry to hear that the quality of the products did not meet your expectations. Your opinion is valuable, and we are committed to improving our offerings. Please feel free to share your more detailed comments to help us in our approach.
Looking forward,
David
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Valerie C.
Rating: 3 out of 5
following a purchase from 02/10/2025
This rating is just due to the fact that your site often freezes and goes back without stopping, making it complicated to place an order quickly
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Response from DavidVanille.com – Spice Hunter
Dear Valérie,
Thank you for taking the time to share your experience with us. We are sorry to hear that you encountered difficulties with our site. Your feedback is valuable, and we will pass it on to our technical team to improve the smoothness of orders. We hope to provide you with a more pleasant experience during your next visit with a huge change at the beginning of 2026 ;-)
Best regards,
The David Vanille team
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Eric L.
Rating: 3 out of 5
following a purchase from 20/09/2025
It's okay
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Response from DavidVanille.com – Spice Hunter
Hello Eric, we thank you for taking the time to share your opinion on our site "David Vanille". We are delighted that you find our offer suitable, and we would like to know your suggestions to improve your experience. Your satisfaction is essential to us.
Looking forward,
David
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Tom L.
Rating: 3 out of 5
following a purchase from 16/09/2025
I am quite disappointed with the quality of the pods but otherwise everything is perfect
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Response from DavidVanille.com – Spice Hunter
Hello Tom, The two qualities you purchased are red and brown vanillas (dry vanilla), see our two descriptions. https://www.davidvanille.com/fr/gousses-de-vanille/394-8864-vanille-bourbon-de-madagascar-l-bourbon-rouge.html#/227-quantite-10_gousses https://www.davidvanille.com/fr/gousses-de-vanille/717-vanille-brune-d-ouganda-lac-victoria-m.html We also offer black gourmet type vanilla. Thank you for your understanding. Best regards. The davidvanille.com team
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François C.
Rating: 3 out of 5
following a purchase from 08/08/2025
Fast delivery. Beautiful quality of vanilla. However, I am extremely disappointed with the vanilla fragments, the photo is more than misleading, it's frankly a shame which is why my rating is lower. I don't like deception.
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Response from DavidVanille.com – Spice Hunter
Hello, The vanilla cuts mean cut, the photos posted online are from the batch. We also have a video where we present the product: https://www.davidvanille.com/fr/gousses-de-vanille/711-8117-vanille-cuts-eclats-de-vanille-declassees.html#/267-quantite-25g Best regards. The davidvanille.com team.
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Calypso A.
Rating: 3 out of 5
following a purchase from 04/08/2025
I do not recommend this site, not because of the quality of the products (I do not have enough hindsight on this subject yet), but for two important points: 1. The choice of carrier (DPD): the delivery person did not bother to come to my house, even though I had taken a specific leave to receive the package. He directly dropped the package at a relay point outside my city. From there, David Vanilla unfortunately could no longer intervene. 2. The packaging: when my friend picked up the package, it was barely taped (see photo). All the products could have been lost along the way. Fortunately, he took the time to check on site that nothing was missing.
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Response from DavidVanille.com – Spice Hunter
Dear Calypso,
Thank you for taking the time to share your experience. We are sincerely sorry to learn that the delivery of your package did not meet your expectations and that the packaging was not satisfactory. Your feedback is valuable and we will review it to improve our services, particularly regarding the choice of our carriers and the quality of our packaging. We hope that the quality of our products will bring you satisfaction in the future. Please do not hesitate to contact us if you have any other concerns.
Sincerely,
The David Vanille Team
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Joanne P.
Rating: 3 out of 5
following a purchase from 30/07/2025
I bought brown vanilla pods from Uganda, they are good, quite large. However, I regret the site that forces customers to buy a minimum of €29. I needed about twenty pods and had to buy 70 to reach the required amount. This leads to overconsumption. Unacceptable!!!!
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Response from DavidVanille.com – Spice Hunter
Dear Joanne,
Thank you for your feedback and for your purchase of brown vanilla pods from Uganda. We are pleased to hear that you are satisfied with the quality of our products. We understand your frustration regarding the minimum order amount and appreciate your feedback. This policy aims to ensure the best possible experience for all our customers, but we have taken note and are currently testing a minimum of 19.99€. Thank you again for your constructive feedback.
Best regards,
David
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Hélène B.
Rating: 3 out of 5
following a purchase from 21/07/2025
Vanilla of poor quality
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Robert B.
Rating: 3 out of 5
following a purchase from 18/07/2025
Too bad the black garlic is of such disappointing quality.
I buy it often, from different origins, this one is the worst I have ever bought, with a moldy aftertaste.
I ultimately did not use it.
For the other products, the quality is as always perfect.
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Karine P.
Rating: 3 out of 5
following a purchase from 09/07/2025
A bit expensive and the preservation in plastic bags alters the taste... Paper would be better suited.
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Arnaud B.
Rating: 3 out of 5
following a purchase from 15/07/2025
Several opened bags (peppers). Disappointed with the packaging.
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laetitia Z.
Rating: 3 out of 5
following a purchase from 10/07/2025
Quick receipt of the package. Good overall condition. Well packaged BUT presence of cockroaches in the box. This caused a disappointment.
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Olivier L.
Rating: 3 out of 5
following a purchase from 18/07/2025
Delivery too long compared to other orders placed. Too bad.
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Response from DavidVanille.com – Spice Hunter
Hello Olivier,
Thank you for taking the time to share your feedback. We are sorry to hear that you experienced a longer delivery time than expected. We understand the importance of fast delivery and will do our best to improve this aspect. Your feedback is valuable to us.
Best regards,
The David Vanille team
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Evelyne U.
Rating: 3 out of 5
following a purchase from 06/07/2025
Hello,
For a first experience with you, I admit I am disappointed with some vanilla pods that are really too thin to be split. I would have gladly given 5 stars, as my vanilla ice cream is excellent.
Best regards
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Majid B.
Rating: 3 out of 5
following a purchase from 30/06/2025
The pepper and salt with black garlic are good products, however I have used several vanillas including bourbon to make ice cream and I don't find the taste very strong, maybe I should use it differently.
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François M.
Rating: 3 out of 5
following a purchase from 06/06/2025
Nothing to say regarding the order process or the quality of the products. But, for the second time in a row, the package was not delivered to the agreed location! Mondial Relay does not offer the option 'wait for the chosen relay point to be available'. Summary of the operation: order placed on June 6, delivered on the 17th, which made me lose an hour and six euros in public transport! I fear this was my last order with David Vanille.
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Severine B.
Rating: 3 out of 5
following a purchase from 20/05/2025
The site is clear, pleasant, and inviting. The preparation and shipping are careful, fast, and the sending of a photo of the package preparation is very appreciated. Unfortunately, the quality of the products, although at interesting prices and appealing due to promotions, leaves something to be desired from my point of view, but may suit other less demanding consumers.
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Florence V.
Rating: 3 out of 5
following a purchase from 21/05/2025
Poor description of the infusion
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Lila B.
Rating: 3 out of 5
following a purchase from 29/04/2025
Very correct service
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Adrien D.
Rating: 3 out of 5
following a purchase from 24/03/2025
Everything was perfect except the quantity I received 900g of downgraded vanilla instead of 1kg of downgraded vanilla
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Valérie K.
Rating: 3 out of 5
following a purchase from 01/04/2025
Delivery OK disappointing vanilla gift
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Response from DavidVanille.com – Spice Hunter
Hello, Thank you for taking the time to share your opinion. The delivery was FREE, the 10 brown vanilla pods
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Sandra R.
Rating: 3 out of 5
following a purchase from 21/03/2025
Quality products at very reasonable prices, however, a big downside on the packaging... I ordered 200g of several products and each time I received 10 individual bags of 20g... having at least 100g bags would help limit plastic use!
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Ezequiel M.
Rating: 3 out of 5
following a purchase from 21/03/2025
Very good site. Unfortunately, does not deliver to Switzerland.
It was written that if I subscribed to the newsletter, delivery would be free, whereas in reality I still paid for it.
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Response from DavidVanille.com – Spice Hunter
Hello,
Indeed, we no longer deliver to Switzerland due to the high cost of shipping and exorbitant customs fees. Our border customers have their orders delivered to neighboring countries.
Delivery is FREE at pickup points for subscribers to the newsletter from the countries highlighted on the site (homepage, product page, cart page), it is difficult to do better.
Thank you for your understanding.
Best regards,
The team at David Vanille.
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Bruno V.
Rating: 3 out of 5
following a purchase from 20/02/2025
I ordered several packets of vanilla bought in July 2024 with a shelf life until 2026 and of course unopened. I reported that several packets of vanilla are starting to mold and no response from customer service!!!
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Response from DavidVanille.com – Spice Hunter
Hello,
We explain to our customers in the thank you notes we send how to store vanilla.
All our explanations can be found here: https://www.davidvanille.com/fr/content/19-comment-conserver-vos-gousses-de-vanille
You just need to take your vanilla pods out of the airtight pouches upon receipt to avoid any storage issues. Any problem related to poor storage on your part cannot be attributed to the quality of the vanilla pods www.DavidVanille.com
Best regards,
The David Vanille team
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Eric G.
Rating: 3 out of 5
following a purchase from 10/03/2025
Dried vanilla pods, please vacuum pack them
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Caroline C.
Rating: 3 out of 5
following a purchase from 07/03/2025
Fast delivery, but the herbal teas are of poor quality. Disappointed, I did not have this problem with the first purchase.
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Response from DavidVanille.com – Spice Hunter
Hello, Thank you for your feedback regarding your last experience with our herbal teas. We are pleased that the delivery was fast, but we are sincerely sorry to learn that the quality of the products did not meet your expectations this time. Your comments are valuable and will help us improve our offer. Can you explain why you did not appreciate these 2 herbal teas? Thank you in advance. Best regards, The team at davidvanille.com
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G D.
Rating: 3 out of 5
following a purchase from 28/02/2025
The site is good, many products but not clear on the downgraded vanilla pods that are cut.
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Response from DavidVanille.com – Spice Hunter
Hello, Thank you for taking the time to share your opinion. We are delighted that you find our selection of products interesting. You will find all our explanations on our vanilla flakes, vanilla "cuts" in the product sheet. Would you like to see other words included? Your feedback is valuable and will help us improve the presentation of our products. We appreciate your understanding and support. Best regards, The Davidvanille.com team
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jean-michel L.
Rating: 3 out of 5
following a purchase from 26/01/2025
A lot of talk and especially inconsistency and change of opinion depending on the products offered.... so it's business but little competence... The last one is always the best and exceptional...
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Response from DavidVanille.com – Spice Hunter
Sir,
Thank you for your feedback regarding our products. As a specialist in spices for many years, our expertise allows us to rigorously select each product according to precise criteria of quality and authenticity.
Our recommendations do indeed evolve based on harvests and terroirs, as our profession requires constant adaptation to the natural variations of productions. This flexibility is essential to systematically guarantee you the best quality-price ratio.
If you have specific questions about our selection criteria or if you would like personalized advice, I remain at your disposal for a more detailed exchange.
Best regards
David
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Fabien T.
Rating: 3 out of 5
following a purchase from 05/02/2025
It seems to me that the site lacks clarity.
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Response from DavidVanille.com – Spice Hunter
Hello,
Thank you for your feedback regarding the clarity of our site davidvanille.com. To improve our service as best as possible, could you please specify more specifically the points that you feel lack clarity?
For example:
Did you encounter any particular difficulties in navigating between our different categories of spices?
Are there any missing information about the origin or use of certain products?
Does the presentation of the characteristics of our spices seem detailed enough to you?
Does the ordering process seem intuitive enough to you?
Your concrete examples will allow us to make the necessary improvements to make your experience more pleasant on our site.
I remain at your complete disposal to discuss these points in more detail.
Best regards
David
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Melanie P.
Rating: 3 out of 5
following a purchase from 03/02/2025
The spices and vanilla are of quality. However, the delivery was not simple. GLS changed my delivery location without notifying me and the package had been opened (fortunately nothing was missing).
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Response from DavidVanille.com – Spice Hunter
Dear customer, We thank you for your positive feedback on the quality of our spices and vanilla. Your satisfaction on this point is essential for us. Regarding the inconveniences encountered during delivery, we completely share your dissatisfaction. The change of delivery location without notice and the condition of the package upon receipt do not meet our service standards at all. That is why we are pleased to inform you that starting from early April, we are changing our delivery provider to guarantee you a more reliable service that respects your delivery choices. This decision was made precisely to avoid this type of inconvenience in the future. We thank you for pointing out these issues which reinforce our decision to change. If you have any questions about our new delivery services, please do not hesitate to contact us. Best regards, David
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gullu A.
Rating: 3 out of 5
following a purchase from 31/01/2025
The site is very good, unfortunately, I am forced to make a purchase of €30
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ERIC J.
Rating: 3 out of 5
following a purchase from 30/01/2025
A bit disappointed with the quality, especially the so-called gift which seems to be more of a way to get rid of a batch of moldy vanilla. (see the photo)
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Response from DavidVanille.com – Spice Hunter
Sir,
It concerns the essential oils and fats (about 20% of our pods) that have solidified with the cold. This is a sign of excellent quality of our aging. If you pass the heat of a hairdryer or in front of a heat source to these pods, they will melt.
At room temperature, the result will be the same but will take a few hours before disappearing.
In no case is it mold. A 3/5 review is unjustified, especially with free delivery as well. This does not encourage giving gifts and offering delivery. We will surely revise it.
Best regards.
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severine P.
Rating: 3 out of 5
following a purchase from 29/12/2024
1 Too much plastic
2 The Ugandan vanilla seems to be several years old, Archie is dry. I think you should put the harvest year so we can better choose the quality without imagining it based on the price.
Other than that, I am satisfied with my purchase.
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Response from DavidVanille.com – Spice Hunter
Hello,
To answer your question, I confirm that the brown Ugandan vanilla you purchased is indeed a dry vanilla, as indicated on the product sheet. We specify this characteristic several times because it results from a refining process and not from the harvest year.
Dry vanilla is appreciated for its concentration of vanillin, which gives it powerful aromas and a particularly vanilla nose. This makes it an exceptional product, often preferred by perfumers for its aromatic intensity.
You can find all this information on the product sheet here:
https://www.davidvanille.com/fr/gousses-de-vanille/717-8172-vanille-brune-d-ouganda-lac-victoria-m.html#/227-quantite-10_gousses
For our packaging, we explain the packaging in the context of all our product sheets, for example:
https://www.davidvanille.com/fr/epices-et-aromates/82-4695-curcuma-5-de-curcumine.html#/299-quantite-50g
We hope this answer clarifies things for you and remain available if you have any questions or specific needs.
Best regards,
David Vanille
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CHRISTIAN R.
Rating: 3 out of 5
following a purchase from 08/12/2024
5 stars for the site but 1 star for the delivery by GLS which was very delayed and required a change of delivery location. And 5 stars for Nadine who did her best with a smile!
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Charlotte C.
Rating: 3 out of 5
following a purchase from 11/12/2024
Order of Vanilla and spices: Top products and fast shipping as usual.
Big disappointment with customer service ...
On my order, I ordered 200 pods of Brown Ugandan Vanilla "Lac Victoria" M (20 packs of 10 pods).
As usual, I receive an email with photos of my prepared order. Only upon receipt do we notice with my partner that one pack of 10 pods is missing. I sent an email to customer service who has still not responded to me to this day regarding this missing product.
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Response from DavidVanille.com – Spice Hunter
Hello,
We have just checked the photo and the shipping cameras and we can clearly see the 20 packs of 10 pods of lac victoria, the 3 packs of 10 pods of black ebony and the fourth free pack.
Do not hesitate to contact us at 03 74 47 00 17.
For us, everything is in order.
Thank you for your understanding,
David
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Maryline L.
Rating: 3 out of 5
following a purchase from 24/11/2024
Forget the promotional gift, and responds that I ordered too early, that the promo started on the 25th while Justin Cooking had the promo on the 24th. She even seemed surprised by this off-topic response... Anyway... the vanilla is beautiful but the seller doesn't care about complaints.
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Response from DavidVanille.com – Spice Hunter
Madam, Your gift is indeed shown in the shipping photo, 10 vanilla pods offered and you also benefited from free shipping + a promo code. Off-topic response? 10 Pods were added to your order, you did not add this reference. All that for an order of €22. See on your invoice too: 10 Gourmet Vanilla Pods "Black Ebony" FREE. Thank you in advance for talking about it to your friends please! Your word of mouth is precious to us. Thank you for no longer ordering from us, we have blocked your account.
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Sonia G.
Rating: 3 out of 5
following a purchase from 19/11/2024
I didn't like the vanilla pods.
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Thibaut R.
Rating: 3 out of 5
following a purchase from 03/12/2024
The vanilla is good and not too expensive. However, the pistachios are very average for the price, they are a bit soft as if they had absorbed moisture.
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