English 
S
Rating: 3 out of 5
Very good product. Fast shipping. It is however very unfortunate that we cannot order what we want without a minimum order amount!...
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Customer reviews of DavidVanille.com – Spice Hunter
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 20 691 published reviews
Summary of reviews
The store consistently delivers fast delivery and careful packaging, ensuring orders arrive quickly and in good condition. Customers highlight a broad and varied selection, with many praising the authentic flavors of the spices and the superb fragrance of vanillas, peppers, and pralines. Product quality is repeatedly emphasized across multiple categories, with mentions of excellent quality, top-tier packaging containers, and reliable, repeatable results in cooking. The overall experience is described as friendly and efficient, with happy customers returning for repeat orders and noting favorable prices and value.
3 star reviews
Reset filtersF
Rating: 3 out of 5
Nothing to report.
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A
Rating: 3 out of 5
Pods are indeed inexpensive but not very flavorful, too bad
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Response from DavidVanille.com – Spice Hunter
Hello,
You took our cheapest vanilla 10 pods at €4.99 and 100 at €39.99 only, the vanillin content of these pods is about 1.6%, the quality-price ratio is unbeatable.
See the description:
Aromatic: The Brown Vanilla stands out with warm notes, deeply vanilla and subtly cocoa. Its gourmet nose reveals a harmonious blend of ripe mirabelle and melting caramel, evoking a fruity sweetness and slightly spicy, with hints of undergrowth. With each use, it releases an aromatic complexity that enriches your creations, both sweet and savory.
Visual: Unlike the Black Ebony Vanilla from Uganda, which is more moist and fleshy, the Brown Vanilla has a dry texture. Its pods, sometimes marked by cracks and natural imperfections, are witnesses of a harvest at full maturity, comparable to a late harvest. These slight visual defects indicate the concentrated richness of its aromas. Once rehydrated in milk, a sauce, or even an alcohol, the pod doubles in volume and releases all its aromatic essence, transforming your preparations into true culinary masterpieces.
Best regards,
David
You took our cheapest vanilla 10 pods at €4.99 and 100 at €39.99 only, the vanillin content of these pods is about 1.6%, the quality-price ratio is unbeatable.
See the description:
Aromatic: The Brown Vanilla stands out with warm notes, deeply vanilla and subtly cocoa. Its gourmet nose reveals a harmonious blend of ripe mirabelle and melting caramel, evoking a fruity sweetness and slightly spicy, with hints of undergrowth. With each use, it releases an aromatic complexity that enriches your creations, both sweet and savory.
Visual: Unlike the Black Ebony Vanilla from Uganda, which is more moist and fleshy, the Brown Vanilla has a dry texture. Its pods, sometimes marked by cracks and natural imperfections, are witnesses of a harvest at full maturity, comparable to a late harvest. These slight visual defects indicate the concentrated richness of its aromas. Once rehydrated in milk, a sauce, or even an alcohol, the pod doubles in volume and releases all its aromatic essence, transforming your preparations into true culinary masterpieces.
Best regards,
David
G
Rating: 3 out of 5
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G
Rating: 3 out of 5
Spices of good quality. However, customer service does not bother to respond to emails sent. The packaging for some items is not suitable, for example, 10 small packets of 20g for an order of 200g.
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Response from DavidVanille.com – Spice Hunter
Hello, I just checked and have not received any email from you regarding customer service via www.davidvanille.com and by email at [email protected] Where did you send your request please? The packaging is clearly displayed on each product sheet in the packaging section with packaging logo. Best regards, David
F
Rating: 3 out of 5
Used to Tahitian vanilla, this one is well below in quality.
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Response from DavidVanille.com – Spice Hunter
Hello, We also sell Tahitian vanilla, Grand Cru Black Pearl, Tahitensis Moore variety (islands under the wind: Tahaa, Raiatea, Huahiné). How to compare a planifolia variety and its aromatic to a Tahitensis Moore vanilla? It is obvious that the aromatic is not the same, just read all our advice here: https://www.davidvanille.com/fr/content/12-quelle-vanille-choisir It's like saying, I don't like wine, I prefer water. Why not, but the base is mineral, the other is that of a fruit. Thank you for your understanding, Best regards, David
B
Rating: 3 out of 5
Member of TEF, the girls say they receive a gift with their order, I did not, could you please explain the conditions to receive a gift
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Response from DavidVanille.com – Spice Hunter
Hello,
I really don't understand, you have a pack of 10 vanilla pods FREE and FREE shipping. See your invoice -5.99€ (with the promotion).
3/5 while I am doing my best, it's quite hard to swallow.
Best regards,
David
I really don't understand, you have a pack of 10 vanilla pods FREE and FREE shipping. See your invoice -5.99€ (with the promotion).
3/5 while I am doing my best, it's quite hard to swallow.
Best regards,
David
C
Rating: 3 out of 5
The site is good.
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P
Rating: 3 out of 5
Hello, I received my order with pleasure that I ordered from 'David Vanille'. However, I think there was a mistake, because the delivery note (attached) states 'V120 pods of Black Ebony vanilla' twice, but I only received one bag, although I remember ordering two after the change. Moreover, I received two 'Rosemary' bags that I don't remember ordering because I already have plenty at home and I have fresh ones in a pot on the balcony. I would lean towards a computer error regarding the actual choice of the cart and its editing after correction by adding or removing products. Best regards.
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Response from DavidVanille.com – Spice Hunter
Hello, I just checked the order and the shipping photo where there are indeed 2 vanilla bags and 2 rosemary. The first Rosemary was the gift of the week, the second was added to the order. There is no quantity addition to our customers' cart. For the black ebony vanilla, you ordered 20 pods which are sent in 2 packages of 10 pods. The photo of the shipment of your order was sent to you by email. Our customer service can be reached at 03 74 47 00 17. Thank you in advance, Best regards, David Vanille
P
Rating: 3 out of 5
Product conforms to the order, to date I have not used all the products, I took advantage of the offer
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I
Rating: 3 out of 5
Correct navigation
Strange delivery with date changes and no prior information
Disappointment on one product.
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Strange delivery with date changes and no prior information
Disappointment on one product.
M
Rating: 3 out of 5
Fairly good selection, shipping costs are too high
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S
Rating: 3 out of 5
a bit disappointed with my last order because usually my spices are in resealable bags and here in simple sealed bags and I sent a remark to customer service without response so a bit disappointed................
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S
Rating: 3 out of 5
Not very satisfied with the vanilla and very disappointed because I went on the site, there was once a pastry shop that recommended your vanilla.
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D
Rating: 3 out of 5
Not really convinced by my purchase and very disappointed with my vanilla purchase. 'Ugandan Vanilla "Black Ebony"
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T
Rating: 3 out of 5
Have ordered from them often. I found that the quality of the vanilla and the packaging of the spices had declined. For example, the small resealable hermetic bags that are very convenient have been replaced by thermoset packaging of much lower quality. Too bad... And also the Qatar is good, but way too expensive for the quantity - I didn't realize it would be so little with the weight of sesame...
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A
Rating: 3 out of 5
The flavor of the vanilla is very average
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B
Rating: 3 out of 5
Hello. Good quality products, top packaging and protection of products. Thank you for your responsiveness and the gift of spices. Bahria pastry.
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S
Rating: 3 out of 5
Always as good and nice.
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Response from DavidVanille.com – Spice Hunter
Smooth site and fast delivery. The photo of the order prepared before shipping is a plus that I appreciate.
A
Rating: 3 out of 5
Original products, good quality. Fast delivery and careful packaging.
Only downside, this way of continuously offering different promotions is frustrating. The day after my order, there was a 20% discount on the entire site. I always feel a bit like I bought too expensively and at the wrong time.
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Only downside, this way of continuously offering different promotions is frustrating. The day after my order, there was a 20% discount on the entire site. I always feel a bit like I bought too expensively and at the wrong time.
A
Rating: 3 out of 5
The spices smell good! And taste good for those we have opened. However, we do not see the composition of the products (for example, for dried and candied fruits, we do not see the ingredient sugar). Moreover, some product titles are not explicit enough (for example: dried strawberries lack the information in the title that they are also candied).
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A
Rating: 3 out of 5
a few problems
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A
Rating: 3 out of 5
One of the products was poorly packaged and the product leaked in the package... a bit disappointing. Prices are starting to get very expensive.
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A
Rating: 3 out of 5
DHL informs merchants that unpaid commercial invoices prevent the shipment of goods. The store did not respond, so I provided the documents myself and the goods took a month to arrive.
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A
Rating: 3 out of 5
Nice site. Order shipped quickly
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A
Rating: 3 out of 5
The spices are of quality, but I am disappointed with their new packaging. There are no more resealable bags and it really lacks to preserve the products…
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A
Rating: 3 out of 5
I couldn't enter the referral code and my friend couldn't enter my referral code either. So really disappointed :(
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A
Rating: 3 out of 5
Good site
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A
Rating: 3 out of 5
Quite mixed regarding the problem encountered, which in the end was resolved by pushing me a bit to place a new order. Next time will be better.
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A
Rating: 3 out of 5
So far, my orders have gone well. I haven't used all the products but I am satisfied with those I have already used.
The packaging is a bag that could be improved because it's not obvious to transfer spices like vanilla powder into your small containers. Depending on the powdered spice, a good part remains stuck to the bag or is retained by the closing 'clip'.
On the other hand, 3/5 because the navigation on the site needs to be reviewed. The promotion pop-up that appears after a few seconds on each page is really, really very annoying! I had already reported this during an order but nothing has changed.
From an IT point of view, it doesn't take 107 years to change this behavior. We had the ad once, that's enough! No need to see it appear on all the other pages. At most, display a small square or a discreet banner with the promo info but not a pop-up on every page.
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The packaging is a bag that could be improved because it's not obvious to transfer spices like vanilla powder into your small containers. Depending on the powdered spice, a good part remains stuck to the bag or is retained by the closing 'clip'.
On the other hand, 3/5 because the navigation on the site needs to be reviewed. The promotion pop-up that appears after a few seconds on each page is really, really very annoying! I had already reported this during an order but nothing has changed.
From an IT point of view, it doesn't take 107 years to change this behavior. We had the ad once, that's enough! No need to see it appear on all the other pages. At most, display a small square or a discreet banner with the promo info but not a pop-up on every page.
Response from DavidVanille.com – Spice Hunter
Hello,
You are right and we are working on it with a new solution starting March 2024.
What seems simple is not always so obvious on certain modules ;-)
Thank you for your understanding.
Looking forward,
David
You are right and we are working on it with a new solution starting March 2024.
What seems simple is not always so obvious on certain modules ;-)
Thank you for your understanding.
Looking forward,
David
A
Rating: 3 out of 5
I sent an email regarding my order because the two curry sachets were poorly packaged and spilled in the box. I did not receive a response.
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A
Rating: 3 out of 5
Satisfied with the products but disappointed with the packaging.
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A
Rating: 3 out of 5
I still haven't received my bonus, more than 8 euros have disappeared, I looked where I was told to look and nothing at all, they say they will call me back and no one calls back, I am not very happy about all this
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Response from DavidVanille.com – Spice Hunter
Hello,
3/5 when we replied to you more than 15 days ago, it's incomprehensible.
See our response from January 22 at 7 am:
"Hello Marcel,
Your discount vouchers are in your customer area in the 'my rewards' section.
The last voucher will be validated upon receipt of your order.
You just need to click on convert to vouchers to create a discount code valid for your next order.
Thank you for your understanding."
Best regards,
David
3/5 when we replied to you more than 15 days ago, it's incomprehensible.
See our response from January 22 at 7 am:
"Hello Marcel,
Your discount vouchers are in your customer area in the 'my rewards' section.
The last voucher will be validated upon receipt of your order.
You just need to click on convert to vouchers to create a discount code valid for your next order.
Thank you for your understanding."
Best regards,
David
A
Rating: 3 out of 5
Hello,
We had seen many positive reviews so we decided to order.
We ordered 100 pods, the pods are very well packed in airtight bags.
They have a lot of seeds but I am disappointed because in cakes, desserts we do not feel the taste of vanilla, it's really a shame because that's all that gives flavor in desserts.
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We had seen many positive reviews so we decided to order.
We ordered 100 pods, the pods are very well packed in airtight bags.
They have a lot of seeds but I am disappointed because in cakes, desserts we do not feel the taste of vanilla, it's really a shame because that's all that gives flavor in desserts.
A
Rating: 3 out of 5
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A
Rating: 3 out of 5
Fast shipping and super packaging.
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A
Rating: 3 out of 5
Complete order but one bag of ground coriander was torn, little loss of powder and the quality still seems good so no follow-up needed.
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A
Rating: 3 out of 5
Delivery on December 1, 2023, everything is perfect as always except for a packet of genmaicha tea with a best before date of 31/12/2023. Even if it's 'preferably before', it's a gift for Christmas and it's a bit awkward. The person who will receive it might think I've had this at home for ages... In any case, I think this product has been in stock for some time at David Vanille, (all other products have dates ranging from December 2024 to December 2026...) I hope this is an error and that it won't happen again because the products received so far have always been of excellent quality.
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A
Rating: 3 out of 5
Very disappointed not to have received samples or a small gift like I did with my first order which I appreciated, especially for an amount like that.
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Response from DavidVanille.com – Spice Hunter
Hello Frédérique, You benefited from a 10% discount thanks to a promo code but also from FREE shipping. At the same time, you accumulated 5% of your cart on your loyalty account for your next order. We no longer send gifts because many customers were not satisfied with them. The new loyalty program allows us to thank our customers' loyalty but especially to let them choose a pleasure gift for the next order. You just need to convert your balance in your customer area to benefit from it. We do our best for our customers but must remain profitable to continue the adventure. Thank you for your understanding. Looking forward to it, David
A
Rating: 3 out of 5
Very interesting prices, especially on vanillas, but regarding what I ordered, the aromatic is much less powerful than a 'standard' vanilla found in supermarkets, you should know that. Also, the infusion time differs on the label and on the site, I was surprised the first time with my tea which was undrinkable. A bit disappointed also with the smoked pepper. However, delivery was very fast and careful!
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