Customer reviews of DavidVanille.com – Spice Hunter

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 21 136 published reviews
5 19,7k 93% 4 1 033 5% 3 249 1% 2 83 0% 1 111 1%

Summary of reviews

The store consistently delivers on product quality and reliability, with many reviews highlighting well-packaged, carefully prepared spices and vanilla that meet or exceed expectations. Customers praise fast delivery, tracking, and the care taken in packaging, including thoughtful touches like little gifts and order photos. Positive experiences emphasize competitive prices, a wide and varied selection, and reliable follow-up, making repeat orders and recommendations common. Overall, shoppers describe satisfying purchases, repeated orders, and strong confidence in the site's offerings.

3 star reviews

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A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/02/2019
I really like certain parts of the site that clearly show the seller's passion and make you want to read everything. I like less the navigation as a buyer, I have trouble finding my bearings. I also like less the price fluctuations. We are sold a 20% discount on pre-order and a month later, without discount, it's cheaper than pre-order, discount included. And I regret the disappearance of other spices from the site.
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Response from DavidVanille.com – Spice Hunter
Hello Laure, Thank you for your feedback. I have renegotiated all my prices with my vanilla collectors with a 'transparent' newsletter to inform my clients. To accurately meet my clients' needs, I have created a format of 10, 20, and 40 pods for Bourbon Gold vanilla from Madagascar, Papua New Guinea, Uganda and only offer vanilla in 500g format beyond that. Please note that spices will return in a few months. Expect to discover 'off the beaten path' spices starting in September. It was impossible to manage all the sourcing, sampling, importation, control, promotion, sales, and shipping in a 24-hour day at the beginning of this year. Thank you for your understanding, Looking forward, David Vanilla
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/03/2019
Very ergonomic site, simple with beautiful photos. I really appreciated the documents on vanilla, the many informations, David's journey, and the willingness for a fair approach.
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A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/11/2018
Simple enough clear
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Response from DavidVanille.com – Spice Hunter
Hello Marie Line,
You rated the spices and overall review between 2 and 3/5. Could you please explain your opinion in more detail?
Thank you in advance,
Best regards,
David Vanille
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/09/2018
Maybe put the information on the vanilla year with the pods for sale with a 'learn more' button.
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Response from DavidVanille.com – Spice Hunter
Hello Audrey, The information is available to the left of the photos and below. Each site has a different ergonomics. I chose simplicity. Spices and vanillas that go off the beaten path, a simple site that resembles me, a fluid ergonomics. Thank you in advance for your understanding, Looking forward, David Vanilla.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/07/2018
Lack of visibility to access the order
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Response from DavidVanille.com – Spice Hunter
Hello Anne Marie,
Can you suggest solutions to better meet your expectations please?
Thank you in advance,
Looking forward,
David Vanilla
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/06/2018
Excellent
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Response from DavidVanille.com – Spice Hunter
Hello Anne and Dominique, Thank you sincerely for your review. Being excellent, I thought you would give me a score of 5/5 ;-) I hope the gift pleased you, Have a nice day, David Vanilla
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/04/2018
ON THE SITE IT WAS marked 20 to 25 pods and I had 15.
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Response from DavidVanille.com – Spice Hunter
Hello Edith, You purchased 25g of Bourbon Gold Vanilla and received 15 pods. On the site, it is marked: "50g" of Bourbon Gold +11cm equals about 25-30 pods. So you did receive the number of pods marked on DavidVanille.com at the highest division :-) I hope you appreciate the aromatic quality of my vanilla pods. Thank you sincerely for your order, Looking forward to it, David Vanille.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/03/2018
Good site.
Fast shipping and a little bonus bag of pepper added to my order.
A bit disappointed by the vanilla pods which are not of better quality than those I buy in supermarkets.
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Response from DavidVanille.com – Spice Hunter
Hello David,
For the Bourbon Gold vanilla 10-12cm, the pods are of small caliber but the customer has the choice between Bourbon Gold vanilla 10-12cm to have a significant pod ratio, Bourbon Gold vanilla +13cm, and Bourbon Gold vanilla aged 14-18cm. The longer the vanilla, the better its quality and the fewer pods there are.
For the Uganda - Rwenzori Gold vanilla, it is clearly stated in the description that it is a
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/02/2018
a very expensive price-to-quantity ratio compared to the experience I had at the market in Saint François in Guadeloupe
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Response from DavidVanille.com – Spice Hunter
Hello Anita,
Thank you for your review.
In 2013, the price per kilo was around 53 euros. Five years later, you need to count more than 650 euros for a Bourbon Gold vanilla from Madagascar. Other countries have followed suit and it is very difficult to find vanilla. Currently, there is a significant crisis in the market.
Thank you sincerely for your understanding,
Best regards,
David Vanilla
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