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A
Rating: 1 out of 5
Compliant parcel, garbolino spm21 float, some antennae deformed.
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Customer reviews of Deconinck Fishing
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 15 187 published reviews
Summary of reviews
Delivery is a standout feature of the online store, with many customers highlighting their orders arriving within 24 to 48 hours, often in excellent condition and with careful packaging. The speed and reliability of the shipping process contribute significantly to the positive shopping experience. Product quality consistently meets expectations, as buyers note that items received adhere closely to descriptions and specifications. Customer service is also praised; the team is described as attentive and professional, enhancing overall satisfaction.
Reviews 1, 2, 3 and 4 stars
Reset filtersP
Rating: 4 out of 5
order conformed and deadline met but parcel delivered open and 1 package of hemp seeds punctured. Received as the damage was not serious, but the delivery was bad.
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J
Rating: 4 out of 5
package not protected enough. My rod holder was a bit bent and a bag of groundbait was ripped open Thanks to the deliveryman!!!!
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L
Rating: 3 out of 5
I didn't receive any email to tell me that my order had arrived.
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I
Rating: 2 out of 5
I am still waiting for my package. There is no proper email communication with notifications informing YOU of the status of the package.
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G
Rating: 1 out of 5
You're worse than Pacific Pêche, which isn't very fast at shipping.
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Y
Rating: 3 out of 5
merchandise ok but unpacked from box fortunately my two items were inside
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J
Rating: 4 out of 5
My 2nd order has more delivery time!! still waiting!!
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C
Rating: 2 out of 5
My coli was crushed, a plastic bag of white breadcrumbs was punctured, I lost at least 1kg and a flat float fold was broken. Next time I'll be careful with the choice of carrier. Mondial Relay not reliable.
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P
Rating: 2 out of 5
bonjour bien reçu mon colis pas soucis mais oui il y a un mais un des sac était percé j'ai perdu un peu d'amorce
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P
Rating: 4 out of 5
Very good
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D
Rating: 3 out of 5
Bag brasem and fenugrec partially gutted by the telescopic arm unprotected apart from that delivery time respected I would do another order despite everything greetings
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C
Rating: 4 out of 5
Product conforms to my expectations. Well packaged and received promptly......
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P
Rating: 3 out of 5
First time boxes arrive broken
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P
Rating: 4 out of 5
Fast service
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O
Rating: 4 out of 5
Should signal when there is a shortage, I would have ordered another model. Thank you
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B
Rating: 1 out of 5
No, because the customer was not informed of the delivery and that the product was not from sotck.
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V
Rating: 2 out of 5
Order delivered incomplete with a delay of more than one month. An unavailable item in the process of being reimbursed. Very difficult to get an email back on order status.
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J
Rating: 3 out of 5
Wire x5000 very low resistance quality.
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R
Rating: 4 out of 5
Prompt and just delivered 👍👍.
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F
Rating: 4 out of 5
deconinck has some great products
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C
Rating: 4 out of 5
As serious and professional as ever.
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A
Rating: 4 out of 5
Order well received just a little problem the can not butyrique close well so it leaked into the package good I suspected a little when I picked up the package there was a smell of cheese 😂
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O
Rating: 2 out of 5
One of the primer packs arrived burst in the box
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J
Rating: 3 out of 5
Hello Well received your package 📦 very satisfied see you soon Jean
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J
Rating: 4 out of 5
It's a pity that the Deconinck GOUSSAINVILLE ( France ) has closed as I used to live next door.
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J
Rating: 1 out of 5
I came across a faulty product (it happens....), the problem is that after several emails AND going through my customer account, I had no return from Deconinck... In short, very disappointed with the site and especially with customer service (totally non-existent)...
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B
Rating: 4 out of 5
Good, nothing to say
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B
Rating: 2 out of 5
Hello, the material arrived quickly. Too bad the pellet boxes are on 8.4 are broken, so the krill and Fish pellets are mixed! 😕 Boxes frankly too fragile
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P
Rating: 1 out of 5
Hello, I would like to know where my order is, I can not track my order. Having no news, I went to the relay point, to date 21/05/2024, nothing! What can I do? Thank you
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F
Rating: 3 out of 5
I received my order in full, but 2 parcels of flour were opened.
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L
Rating: 4 out of 5
Very fast
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R
Rating: 2 out of 5
Package in poor condition and one product missing
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V
Rating: 3 out of 5
Products bau top dommage que le carton est arrivé éventré avec un sac de percé
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J
Rating: 1 out of 5
Very disappointed, because my package was delivered after 2 weeks and I am missing 1 item.
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D
Rating: 2 out of 5
Product not as described
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D
Rating: 1 out of 5
Very long lead times, over 10 days, even though several of the items ordered were "express" ...
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J
Rating: 3 out of 5
Very disappointed by the Sensas bait boxes, I found half my pinkies at the bottom of my bag. The "kit" tubes are not practical for me. The other items are oK.
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F
Rating: 1 out of 5
delivery received not in conformity with the order (item less expensive than the one paid for!) no reply to complaint emails, as a regular customer I have seen the quality of service drop enormously, for me it's over.
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L
Rating: 1 out of 5
I did not receive them
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