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R
Rating: 3 out of 5
Hello I had to change my order because the son ordered was out of stock I'm disappointed even the seller did not even make me a commercial gesture
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Customer reviews of Deconinck Fishing
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 15 596 published reviews
Summary of reviews
The store consistently delivers fast service and quick delivery times, with many notes of receiving items within or ahead of expectations and packages arriving well protected. Customers highlight reliable conformity to orders, with items matching what was ordered and materials meeting or exceeding expectations, including solid packaging and up-to-date stock. The experience is characterized by professional, helpful service and a pleasant shopping process, with praise for responsiveness, clear communication when substitutions were offered, and overall satisfaction with prices and promotions. Overall, the combination of prompt delivery, accurate orders, and courteous, efficient staff stands out as the store’s main strengths.
Reviews 1, 2, 3 and 4 stars
Reset filtersG
Rating: 3 out of 5
Make sure the products are properly packaged The box arrived completely blown up
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F
Rating: 4 out of 5
Fast and efficient
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J
Rating: 1 out of 5
I have not yet received my order
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J
Rating: 4 out of 5
Quality products as usual. Unfortunately a bag of groundbait completely ripped open in the box.
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J
Rating: 2 out of 5
I have not yet received my Order which was registered on 23/05 and I am replying to this inquiry on 11/06.
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C
Rating: 4 out of 5
Satisfied, I made a change by tel order I changed the model of umbrella and with the price difference I added 1 bag of pellet 2mn competition and promo ct 3 bought 1 free and I received 3 bag is not the free.thank you for changing the order from the start.
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S
Rating: 3 out of 5
The parcel was well received, but there was a bag of flour in the box.
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E
Rating: 1 out of 5
I placed an order on May 24th, today is June 10th and I still haven't received anything, but I'm receiving emails asking for satisfaction even though I haven't received my package. I'm very disappointed to have taken the risk of trying this site, I don't recommend it!
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M
Rating: 4 out of 5
Package delivered in good condition
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A
Rating: 1 out of 5
Compliant parcel, garbolino spm21 float, some antennae deformed.
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P
Rating: 4 out of 5
order conformed and deadline met but parcel delivered open and 1 package of hemp seeds punctured. Received as the damage was not serious, but the delivery was bad.
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J
Rating: 4 out of 5
package not protected enough. My rod holder was a bit bent and a bag of groundbait was ripped open Thanks to the deliveryman!!!!
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L
Rating: 3 out of 5
I didn't receive any email to tell me that my order had arrived.
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I
Rating: 2 out of 5
I am still waiting for my package. There is no proper email communication with notifications informing YOU of the status of the package.
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G
Rating: 1 out of 5
You're worse than Pacific Pêche, which isn't very fast at shipping.
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Y
Rating: 3 out of 5
merchandise ok but unpacked from box fortunately my two items were inside
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J
Rating: 4 out of 5
My 2nd order has more delivery time!! still waiting!!
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C
Rating: 2 out of 5
My coli was crushed, a plastic bag of white breadcrumbs was punctured, I lost at least 1kg and a flat float fold was broken. Next time I'll be careful with the choice of carrier. Mondial Relay not reliable.
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P
Rating: 2 out of 5
bonjour bien reçu mon colis pas soucis mais oui il y a un mais un des sac était percé j'ai perdu un peu d'amorce
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P
Rating: 4 out of 5
Very good
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D
Rating: 3 out of 5
Bag brasem and fenugrec partially gutted by the telescopic arm unprotected apart from that delivery time respected I would do another order despite everything greetings
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C
Rating: 4 out of 5
Product conforms to my expectations. Well packaged and received promptly......
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P
Rating: 3 out of 5
First time boxes arrive broken
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P
Rating: 4 out of 5
Fast service
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O
Rating: 4 out of 5
Should signal when there is a shortage, I would have ordered another model. Thank you
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B
Rating: 1 out of 5
No, because the customer was not informed of the delivery and that the product was not from sotck.
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V
Rating: 2 out of 5
Order delivered incomplete with a delay of more than one month. An unavailable item in the process of being reimbursed. Very difficult to get an email back on order status.
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J
Rating: 3 out of 5
Wire x5000 very low resistance quality.
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R
Rating: 4 out of 5
Prompt and just delivered 👍👍.
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F
Rating: 4 out of 5
deconinck has some great products
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C
Rating: 4 out of 5
As serious and professional as ever.
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A
Rating: 4 out of 5
Order well received just a little problem the can not butyrique close well so it leaked into the package good I suspected a little when I picked up the package there was a smell of cheese 😂
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O
Rating: 2 out of 5
One of the primer packs arrived burst in the box
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J
Rating: 3 out of 5
Hello Well received your package 📦 very satisfied see you soon Jean
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J
Rating: 4 out of 5
It's a pity that the Deconinck GOUSSAINVILLE ( France ) has closed as I used to live next door.
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J
Rating: 1 out of 5
I came across a faulty product (it happens....), the problem is that after several emails AND going through my customer account, I had no return from Deconinck... In short, very disappointed with the site and especially with customer service (totally non-existent)...
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B
Rating: 4 out of 5
Good, nothing to say
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B
Rating: 2 out of 5
Hello, the material arrived quickly. Too bad the pellet boxes are on 8.4 are broken, so the krill and Fish pellets are mixed! 😕 Boxes frankly too fragile
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P
Rating: 1 out of 5
Hello, I would like to know where my order is, I can not track my order. Having no news, I went to the relay point, to date 21/05/2024, nothing! What can I do? Thank you
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