The store consistently delivers fast service and quick delivery times, with many notes of receiving items within or ahead of expectations and packages arriving well protected. Customers highlight reliable conformity to orders, with items matching what was ordered and materials meeting or exceeding expectations, including solid packaging and up-to-date stock. The experience is characterized by professional, helpful service and a pleasant shopping process, with praise for responsiveness, clear communication when substitutions were offered, and overall satisfaction with prices and promotions. Overall, the combination of prompt delivery, accurate orders, and courteous, efficient staff stands out as the store’s main strengths.
Non été très déçu 3 semaine pour une petite commande de 25euro on téléphon pour demander quoi il vous dise que ça part et conclusion ces baratin car ça part plusieurs jours plus tard pas sérieux... ces très bien de faire de belles promo mes ci les commandes ne suivent pas je ne vois pas l'intérêt...je ne juré que par eux ...très déçu....je commanderai plus
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Response from Deconinck Fishing
Hello Eric,
We are sorry that your order was not delivered on time. We will make sure that such errors do not happen again. We continue to work hard to offer the best products and services to our customers and we want everyone who shops with Deconinck Fishing | Matériel & équipement de pêche to have a pleasant experience. We sincerely apologize again for the delay.
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Tonio B.
Rating: 4 out of 5
following a purchase from 20/05/2023
As ordered.
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Ghislain Y.
Rating: 1 out of 5
following a purchase from 17/05/2023
I am extremely disappointed by the seriousness of your establishment, it is far from being as I knew it about thirty years ago the bag of coriander burst full of coriander in the box, I would like you to know that this is the last time I order anything from you.
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Response from Deconinck Fishing
Hello, 30 years ago you would come and pick up your products from us, now we entrust them to a carrier. The parcel left our premises in perfect condition.
Sincerely
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Frédéric L.
Rating: 3 out of 5
following a purchase from 17/05/2023
No grouped delivery, delivery on hold. I only received 1 product out of 4 ordered...
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Steven L.
Rating: 4 out of 5
following a purchase from 17/05/2023
No problems with the package but problems with the delivery with dpd
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Christopher D.
Rating: 4 out of 5
following a purchase from 17/05/2023
Very well packaged, I recommend!
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Etienne S.
Rating: 1 out of 5
following a purchase from 11/05/2023
Correct delivery,as always.
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Antoine R.
Rating: 1 out of 5
following a purchase from 14/05/2023
2 weeks of waiting still no news
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Response from Deconinck Fishing
Hello Antoine, I understand your dissatisfaction and sincerely apologize for the delay in delivery. We are doing our best to rectify the situation and will get back to you shortly. Thank you for your patience.
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Didier B.
Rating: 4 out of 5
following a purchase from 15/05/2023
Test that a primer, conclusive.
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Bernard R.
Rating: 2 out of 5
following a purchase from 10/05/2023
too long to receive the order
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Frédéric V.
Rating: 3 out of 5
following a purchase from 10/05/2023
Good evening I sent you an email, no answer, I bought carp hooks 2 x4 and 2x6 there should be a free package, forgot to specify it and a fox bomb has trouble to close, cordially
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Valere C.
Rating: 4 out of 5
following a purchase from 10/05/2023
Okay
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Frédéric D.
Rating: 4 out of 5
following a purchase from 03/05/2023
I have received my package... and a big thank you...
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Montebrun B.
Rating: 4 out of 5
following a purchase from 05/05/2023
Very good
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Anthony F.
Rating: 2 out of 5
following a purchase from 08/05/2023
The delivery time is not respected.
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Jacques C.
Rating: 4 out of 5
following a purchase from 09/05/2023
Very good
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Frederic P.
Rating: 3 out of 5
following a purchase from 18/04/2023
Delivery a little late but I am satisfied with the material I bought!
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Ruud M.
Rating: 1 out of 5
following a purchase from 06/05/2023
Older model mill delivered than ordered
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Patrick C.
Rating: 4 out of 5
following a purchase from 08/05/2023
Professional work. Deadlines respected. Quality packaging. Product conforms to the description. Always a kind word from the preparer on the delivery note.
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Jacques L.
Rating: 4 out of 5
following a purchase from 03/05/2023
Good product quality
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Alain S.
Rating: 4 out of 5
following a purchase from 03/05/2023
Too bad about the slow shipping.
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Gabriel D.
Rating: 3 out of 5
following a purchase from 02/05/2023
Very good
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Cyril N.
Rating: 4 out of 5
following a purchase from 07/05/2023
Very good
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Philippe O.
Rating: 4 out of 5
following a purchase from 03/05/2023
perfect
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Jean B.
Rating: 4 out of 5
following a purchase from 02/05/2023
A little delay in delivery but conforms to the order I recommend
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Rudy L.
Rating: 4 out of 5
following a purchase from 26/04/2023
Satisfied with my order nothing to say.
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Sébastien N.
Rating: 2 out of 5
following a purchase from 03/05/2023
Well packaged and order received quickly
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Sylvain J.
Rating: 2 out of 5
following a purchase from 02/05/2023
Not received
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Guillaume D.
Rating: 3 out of 5
following a purchase from 30/04/2023
Material slightly damaged...
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Etienne M.
Rating: 4 out of 5
following a purchase from 30/04/2023
Very good follow-up, fast delivery!
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Carlos G.
Rating: 4 out of 5
following a purchase from 27/04/2023
very satisfied with my order matrix station I recommend the site
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Bruno B.
Rating: 4 out of 5
following a purchase from 23/04/2023
Order in accordance with my expectations! Quality products, even if the prices are sometimes high I recommend!
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Martine V.
Rating: 1 out of 5
following a purchase from 24/04/2023
I sent you a note of complaint to which I did not receive any answer from you; in fact my package was delivered in a relay that I had not chosen at all, could you give me the reason of this change, I hope that you will answer me this time, thank you
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Response from Deconinck Fishing
Hello Martine,
We're sorry to hear that your package was delivered to the wrong relay. We will immediately investigate the reason for this change and keep you informed.
We do our utmost to ensure a satisfactory customer experience and will be happy to resolve the situation.
Thank you for your understanding.
Best regards.
C
Christian D.
Rating: 3 out of 5
following a purchase from 24/04/2023
I am satisfied with the items delivered, but the delivery was long (1 week between the order and the shipment), moreover, an item announced as available was not.
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Geert V.
Rating: 4 out of 5
following a purchase from 25/04/2023
ordered and delivered immediately
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Philippe D.
Rating: 2 out of 5
following a purchase from 24/04/2023
Late order
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Jérôme M.
Rating: 2 out of 5
following a purchase from 26/04/2023
Hello, I bought a Sensas Douy float with on the picture a red antenna, and this is really one of the reasons why I bought it, received with yellow antenna. Beware of the announced 24 hours shipping time: I placed my order on Wednesday morning before 09:00 am, package handed over to the carrier on Friday evening 17:00 pm !!!!! Not very serious, so I will recommend a float with red antenna, but not from Deconinck.
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Didier D.
Rating: 3 out of 5
following a purchase from 25/04/2023
Delay in sending. Should have been sent on Wednesday, was sent on Friday.
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Denis V.
Rating: 3 out of 5
following a purchase from 24/04/2023
Very good
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Mickael L.
Rating: 1 out of 5
following a purchase from 13/04/2023
I am still waiting for my order. I was supposed to have it last Friday, but nothing.
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Response from Deconinck Fishing
Hello Mickael, we sincerely apologize for the delay in your order. We will do our best to deliver your order as soon as possible. Thank you for your patience and understanding.
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