Customer reviews of Deconinck Fishing

9,6 /10

Based on 15 596 published reviews

5 13,7k 88% 4 1 195 8% 3 311 2% 2 188 1% 1 234 2%

Summary of reviews

The store consistently delivers fast service and quick delivery times, with many notes of receiving items within or ahead of expectations and packages arriving well protected. Customers highlight reliable conformity to orders, with items matching what was ordered and materials meeting or exceeding expectations, including solid packaging and up-to-date stock. The experience is characterized by professional, helpful service and a pleasant shopping process, with praise for responsiveness, clear communication when substitutions were offered, and overall satisfaction with prices and promotions. Overall, the combination of prompt delivery, accurate orders, and courteous, efficient staff stands out as the store’s main strengths.

Reviews 1, 2, 3 and 4 stars

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Sebastien D.

Published on 01/05/2023 à 19h38 following a purchase from 29/03/2023

Delivery time not respected and very largely exceeded, not received the gift of compensation!

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Jean-Paul P.

Published on 01/05/2023 à 06h49 following a purchase from 21/04/2023

Quality service and products

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Jean Baptiste M.

Published on 30/04/2023 à 17h27 following a purchase from 21/04/2023

Fast service Better price than the competition

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Mickael M.

Published on 30/04/2023 à 12h33 following a purchase from 20/04/2023

Very serious.

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Philippe B.

Published on 30/04/2023 à 08h54 following a purchase from 23/04/2023

5 stars

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Sabine V.

Published on 30/04/2023 à 01h50 following a purchase from 21/04/2023

Fast and correct

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Sebastien H.

Published on 29/04/2023 à 18h13 following a purchase from 21/04/2023

My chacha did not work very well the paddle in front was defective.

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Bruno D.

Published on 29/04/2023 à 13h57 following a purchase from 20/04/2023

Size too small too bad

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Nicolas D.

Published on 28/04/2023 à 10h02 following a purchase from 19/04/2023

SATISFIED ONE REMARK FOR THE LEAD WEIGHTS 1G 2G 3G 7G AND 9G BETTER IF YOU SHIP THEM IN A BAG RATHER THAN IN BULK SCATTERED IN THE PACKAGE. OVERALL SATISFIED WITH THE PRODUCTS. THANK YOU

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Laurent P.

Published on 26/04/2023 à 17h56 following a purchase from 17/04/2023

Products ok,phone staff very nice but it's a pity that the delivery tracking does not follow the order on Monday,option DPD 24/48 h,received on Saturday at the relay point ..... so rather a standard delivery

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Maurice L.

Published on 26/04/2023 à 17h42 following a purchase from 19/04/2023

Perfect delivery on time.

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Eddy D.

Published on 26/04/2023 à 17h21 following a purchase from 15/04/2023

very long waiting time for delivery

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Johnny J.

Published on 26/04/2023 à 14h59 following a purchase from 19/04/2023

Good product at a low price... This is what we are looking for. Johnny

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Christian T.

Published on 26/04/2023 à 05h58 following a purchase from 16/04/2023

products as expected but difficult to receive because 21kg package forced into a locker located at the top of the locker

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Claude M.

Published on 25/04/2023 à 08h58 following a purchase from 14/04/2023

The order was dropped off in a center where I had to move to withdraw it despite my presence at home, the driver did not pass and I had paid 20€ of delivery at home.not happy at all since no refund was made.

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Olivier R.

Published on 24/04/2023 à 09h50 following a purchase from 12/04/2023

Well received the goods but a little long.

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Gerard R.

Published on 24/04/2023 à 08h19 following a purchase from 13/04/2023

material as described. delivery in 5 days. satisfied.

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Guillaume L.

Published on 24/04/2023 à 07h51 following a purchase from 14/04/2023

For the first time after several orders a little disappointed ... I had to fall on the bottom of the tray, 1kg of pellet dust on 3 kgs of pellets ordered after verification ...

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Thierry H.

Published on 23/04/2023 à 19h48 following a purchase from 14/04/2023

The package of hammocks was missing in the box.

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Benoit L.

Published on 22/04/2023 à 17h39 following a purchase from 06/04/2023

Very long delivery time

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Arthur B.

Published on 22/04/2023 à 17h04 following a purchase from 14/04/2023

and the package was open on one side as if we had looked at what it was

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M Ou Mme Jp P.

Published on 22/04/2023 à 08h41 following a purchase from 25/03/2023

Well received. Thank you. Delivery a little long, apparently an equipment out of stock...

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Mathieu B.

Published on 21/04/2023 à 08h17 following a purchase from 04/04/2023

Very disappointed, order never received! I reported it to deconinck, no answer from them!

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Response from Deconinck Fishing Published on 14/07/2023

Hello Mathieu,
We're very sorry about this bad experience. We will investigate and get back to you with a quick solution.

Raphael A.

Published on 20/04/2023 à 02h26 following a purchase from 07/04/2023

Correct

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Frederic G.

Published on 19/04/2023 à 16h47 following a purchase from 13/04/2023

Fast and careful shipping I recommend

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Gregory D.

Published on 18/04/2023 à 19h17 following a purchase from 04/04/2023

Delivery times not met

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Response from Deconinck Fishing Published on 14/07/2023

Hello Gregory,
We are very sorry that your package did not arrive on time and we understand your frustration. We do our best to ensure that delivery times are respected. Thank you for choosing Deconinck Fishing | Matériel & équipement de pêche.

Eric S.

Published on 18/04/2023 à 18h17 following a purchase from 10/04/2023

received the package but one of the products was cut and the product was spread in the package

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Alain J.

Published on 18/04/2023 à 08h16 following a purchase from 07/04/2023

The dimensions of the boxes do not take into account the external dimensions... Too bad there is no free return for unsuitable products... Lack of details on the product description. "BOX+WINDERS " STONFO .

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Michel V.

Published on 17/04/2023 à 16h32 following a purchase from 08/04/2023

parcel not recoverable in the locker of super u see to change of carrier........

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Jan S.

Published on 17/04/2023 à 15h45 following a purchase from 09/04/2023

Settled fine!

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Christophe C.

Published on 17/04/2023 à 11h17 following a purchase from 06/04/2023

Hello, I did not receive the material I ordered. A black bowl and too small

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Response from Deconinck Fishing Published on 14/07/2023

Theo C.

Published on 17/04/2023 à 05h36 following a purchase from 07/04/2023

Super store. Regular promotions.

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Alexis L.

Published on 16/04/2023 à 14h01 following a purchase from 08/04/2023

Usually everything is fine. But the last order they were wrong size of hook ordered and the box arrived all open because too full the tape did not hold.

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Bruno D.

Published on 12/04/2023 à 07h56 following a purchase from 03/04/2023

Boxes with eches round pub they are rectangular pellet 2 package in 8 millimeters instead of 1 in 6 and the other in 8

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Jean-Louis G.

Published on 11/04/2023 à 19h38 following a purchase from 03/04/2023

Conforms to the description and delivery is faster than advertised.

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Response from Deconinck Fishing Published on 14/04/2023

Thank you very much, Jean-Louis, for your positive review! We are very happy that the delivery arrived earlier than expected and that the product is as described. We are glad you like it and hope you enjoy your purchases in the future.

Daniel M.

Published on 10/04/2023 à 18h19 following a purchase from 24/03/2023

For a 1st order I had no luck. One of the items was missing, I had to wait almost 2 weeks to be delivered. Moreover on the video of demonstration of the hook rig, it was envisaged a box with leader in gift. I did not receive it because the promotion is over .....! Despite this I will give them a second chance. Their catalog seems very interesting to me. I will place a new order.

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Response from Deconinck Fishing Published on 14/04/2023

We are sorry to hear that your first order did not meet your expectations. We apologize for the delay and thank you for giving us a second chance. Our catalog is very varied and we are here to help you find the products that suit you best. We remain at your disposal for any questions or comments.

Kiamrin S.

Published on 09/04/2023 à 21h31 following a purchase from 02/04/2023

O ordered roasted peanut powder, it was barely powdered and it wasnt homogenous at all. When mixing with water it separated instantly. Threw it all away instantly... The shipping was really fast, but that doesnt really matter in my case. Im sure it was just a mistake expecting the wrong item when ordering. My review doesnt mean this is a bad website but just that my experience was bad. Please do you own thorough research.

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Stephane P.

Published on 09/04/2023 à 14h41 following a purchase from 02/04/2023

Fast shipping

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Response from Deconinck Fishing Published on 14/04/2023

Thank you for sharing your feedback, Stephane. We're glad the shipment was quick and we're always looking for ways to improve it. Thanks again for your feedback!

David L.

Published on 08/04/2023 à 18h00 following a purchase from 01/04/2023

chenevis monster not monster at all ....plutot miniscule than monster.

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Alain M.

Published on 05/04/2023 à 19h27 following a purchase from 30/03/2023

On top because I already broke my kit with 1 tarragon

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