Customer reviews of Deconinck Fishing

Good but slow for sending

Ras

As always, good start, fast delivery but too expensive

Product meets expectations.

The Deconinck experience is always good, but this time I got carried away with an offer for a Preston brand kit sleeve and I'm disappointed with my purchase. During the product presentation, the photo showed a sleeve filled with mounted stripa kits with elastics, and that's really what I was looking for, but I didn't notice that the sleeve was only 140 cm long, so no Preston brand stripa kits fit inside, the smallest being 160 cm (the MCX2). So it's misleading to show a photo with these kits probably in another sleeve in the advertisement for the one I was sold. It's a shame because I will have to part with it. On the other hand, it will be very good for storing rod holders because I think this sleeve was intended for that. I would gladly accept an exchange even with compensation. Thank you.

Hello, I ordered an umbrella, and from the first assembly, I noticed that the area above the closure was cracked. I had already mentioned to you that I had owned a similar umbrella before, without ever encountering this kind of problem. I sent you an email on Tuesday, February 17, but I have not yet received a response. This seems to me to be a manufacturing defect, and I am waiting for a reply from you.

The sleeves ordered for my 13-foot rods did not match what I expected; indeed, my 13-foot rods did not fit in length. They were adjustable and sold for 12 and 13-foot rods. I am rather unhappy; I had to return the products at my own expense. I don't think I am the only one in this case.

Always great and very fast, I highly recommend

Disappointed fabric of the pellets They are all broken useless for fishing with

Perfect I recommend

I ordered a spinning rod and received a casting rod....not expected. Not great

not enough information about the product...just the minimum

everything was perfect from the order to the reception

Package meets my expectations.

Ok

In accordance with the order and received quickly

Still nothing received after a week, Mondial Relay is messing everything up and sent my package 800 km away from the pickup point, a complete mess.

The order is correct, but the packages were in very bad condition when I picked them up. It's a zero point for the delivery person.

Always very sharp in customer service

Perfect

Order placed, everything went well, however the customer service is deplorable

I ordered two bags from the JRC Defender series as shown in the picture. Now I have received two bags from the Defender Two series that were not in the picture and therefore do not match the rest of my set.

for the order it's okay but for the delivery of the package it might be necessary to pay more attention to the recipient thank you and best wishes Pascal Joiret

Good for the items, less good for the delivery time which I found a bit long, unusual

Great service from Deconinck, but dissatisfied with DPD messaging who do not deserve to work with a company like yours, concerned about customer satisfaction.

received the wrong order, had to print to return it, no email of receipt or thanks received yet. Boring!

The delivery time is way too long....

Fast, well presented. Unfortunately, the package arrived ripped open and with a torn bag: the contents spilled in the box, losing part of it.

I recovered my opened package

I highly recommend your store. Just be careful with the packaging because once again a package was torn, letting its contents spill out. Otherwise, nothing to complain about. Fast and quality service. Otherwise, great service and very fast.

Fast shipping

Received part of the order. Looking for the second package?

Jvbaits57 thanks you for your product

R.a.s

There was a promotion buy 2 get 1 free we didn't get the free one, so in this case remove the fluorescent labels

Mondial Relay is not great for delivery always late on packages and when you ask they never know

Best, unfortunately I don't find this a monster carp, can't get it on the hook so small sorry Regards john

I did not receive my entire order

Missed the equipment

The 2 pockets of black vine had a hole and I have the pockets of bentonites they weighed 950g instead of a kilo