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J
Rating: 4 out of 5
my order has arrived at the pickup point complete but the box was in a pitiful state a bag was torn the delivery is terrible not serious at all
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Customer reviews of Deconinck Fishing
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 15 187 published reviews
Summary of reviews
Delivery is a standout feature of the online store, with many customers highlighting their orders arriving within 24 to 48 hours, often in excellent condition and with careful packaging. The speed and reliability of the shipping process contribute significantly to the positive shopping experience. Product quality consistently meets expectations, as buyers note that items received adhere closely to descriptions and specifications. Customer service is also praised; the team is described as attentive and professional, enhancing overall satisfaction.
Reviews 1, 2, 3 and 4 stars
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Rating: 1 out of 5
Thank you
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P
Rating: 4 out of 5
I regret to inform you that one of the packages was punctured (ground hemp seed)
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D
Rating: 3 out of 5
Hello, I ordered 3 scopex pellets 3x2 2.3mm 1 pack and it arrived with a disappointing notch, Couratin Denis, 47 Jules Ferry Street, 37000 Tours, [email protected], yet you are a great team
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R
Rating: 1 out of 5
Order of 2 kg of monster hemp seeds, disappointed with the quality, looks more like bait hemp seeds. I will go to the competition.
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A
Rating: 1 out of 5
Super material!! Unfortunately, I am very disappointed with the DPD delivery, 5 days to receive my package when the site said 48h, very disappointed with the delivery.
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B
Rating: 3 out of 5
Three out of 4 of the bags of pellets ordered were burst open in the box.
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G
Rating: 3 out of 5
I placed my order on 08/08, today is 08/16 and it still hasn't been delivered. It won't be delivered on Sunday 08/17 either. So at best on 08/18, while you announced a delivery between 3 and 7 days.
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P
Rating: 1 out of 5
not satisfied at all for an order two separate shipments for a single tracking link. Fortunately, Jean Charles Leroy was responsive to my email when I asked where the rest of the order was. I would think twice if I were to place an order with you again.
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A
Rating: 4 out of 5
I received my order well, the rod was perfect except for the pellet box which was broken upon arrival
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E
Rating: 3 out of 5
Poorly packaged product leaking in the box
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C
Rating: 4 out of 5
SATISFIED
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D
Rating: 1 out of 5
I haven't received it yet, if I receive it I will leave a comment
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G
Rating: 4 out of 5
Very good
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B
Rating: 1 out of 5
fast and correct
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M
Rating: 1 out of 5
I am eagerly awaiting news about my order 433. Email sent with all the details and still no news at all. Order placed in April! Generally, I am very satisfied with my orders.
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J
Rating: 4 out of 5
Well, very well
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P
Rating: 4 out of 5
The delivery was delayed because the delivery location was not available, apart from that everything was in order.
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J
Rating: 3 out of 5
Disappointed with the hempseed sold as monster but is not: too small to put on the hook. I requested a return of the product.
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G
Rating: 1 out of 5
I paid for a home delivery and I was delivered to a parcel pickup point and lost a day waiting for the delivery person to arrive who never showed up, really not satisfied at all, best regards, Gérard
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D
Rating: 1 out of 5
An error in the weight of the olives. I sent a message as soon as I received my package and I still have no news.
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J
Rating: 2 out of 5
Non-existent customer service when you have problems with equipment,
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D
Rating: 4 out of 5
Delivery time too long, 10 days
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V
Rating: 2 out of 5
I had ordered 30 cm fishing line online and received 28 cm, and since it was urgent, I had to go out to change it, I still paid my shipping costs
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R
Rating: 1 out of 5
Broken and open plastic pellet box I suppose due to transport
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R
Rating: 3 out of 5
I placed an order on Monday, July 22, and I still haven't received it. Then this morning I received a message from DPD that it would be delivered between 8:52 AM and 9:53 AM, and now it is 8:00 PM and I still haven't received it.
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L
Rating: 3 out of 5
Burst package in the packaging box.
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Z
Rating: 1 out of 5
Chenvie Monster I asked how many millimeters the hemp monster was. It should be 4 to 5 mm, but the one I received was only 3 mm. I paid for two kilos at the same price as five kilos in Luxembourg.
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L
Rating: 4 out of 5
Ras, very professional order received with a note from the preparer
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T
Rating: 4 out of 5
A bit long for delivery
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F
Rating: 4 out of 5
Good
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S
Rating: 4 out of 5
Just a small remark, it's the delivery time nothing very serious but I think I can do better. Otherwise, quality and delivery are correct!
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E
Rating: 1 out of 5
None, deadline, shipping not met
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W
Rating: 4 out of 5
Fast delivery
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A
Rating: 3 out of 5
The order was super easy to place, however, the delivery is catastrophic! The delivery company did not deliver to the home as agreed. As a result, out of the 3 packages I was supposed to receive in 48 hours, I only received one. The store is great, even perfect, but they should consider changing the delivery method! 5* for Deconinck. 0* for DPD.
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B
Rating: 4 out of 5
No problemo
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A
Rating: 4 out of 5
Ok great
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J
Rating: 4 out of 5
Package delivered quickly, well packaged.
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F
Rating: 4 out of 5
Hello, I placed my order on 2/07 paying extra for delivery within 24 to 48 hours; DPD sent me a message saying that this delivery would take place on Friday. On July 4th in the afternoon, DPD informed me that it could not take place that day. I had to choose another date this week, normally I should receive your package this morning. Best regards.
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J
Rating: 4 out of 5
Good delivery and impeccable material, thank you for your professionalism
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