Customer reviews of Deconinck Fishing

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 15 187 published reviews
5 13,3k 88% 4 1 176 8% 3 300 2% 2 180 1% 1 222 1%

Summary of reviews

Delivery is a standout feature of the online store, with many customers highlighting their orders arriving within 24 to 48 hours, often in excellent condition and with careful packaging. The speed and reliability of the shipping process contribute significantly to the positive shopping experience. Product quality consistently meets expectations, as buyers note that items received adhere closely to descriptions and specifications. Customer service is also praised; the team is described as attentive and professional, enhancing overall satisfaction.

Reviews 1, 2, 3 and 4 stars

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J
Jean-Paul M.
Rating: 4 out of 5
following a purchase from 06/05/2025
More information on the rod holders (diameter of supports) would have been welcome.
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Ghislain L.
Rating: 3 out of 5
following a purchase from 05/05/2025
Hello, I would like to point out that this may not be related to the store, but there is a packaging problem, two of my flour bags are punctured and flour is everywhere in the box. The method of using wire to close the bags is not suitable as it punctures or tears the packaging
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Vincent C.
Rating: 4 out of 5
following a purchase from 06/05/2025
Satisfied with the products
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andré C.
Rating: 1 out of 5
following a purchase from 05/05/2025
I asked to return this order the day after receiving it. I am still waiting for your approval to do so!!!
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Romain P.
Rating: 4 out of 5
following a purchase from 04/05/2025
Correct
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Philippe M.
Rating: 4 out of 5
following a purchase from 02/05/2025
Very good material but chaotic delivery in two parts and deadline not respected, too bad I would have given 5*
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Stephane B.
Rating: 4 out of 5
following a purchase from 03/05/2025
Fast shipping, excellent tracking, product true to description
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José L.
Rating: 4 out of 5
following a purchase from 02/05/2025
Yes but!!! Impossible to screw into the nuts that were crooked in the 13.73 mm compartment for a nut diameter of 14.2 mm. I removed the nuts and replaced them with others. Otherwise, the pontoon is correct and the price is interesting.
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Jeremy G.
Rating: 1 out of 5
following a purchase from 19/04/2025
AFTER SEVERAL ORDERS WITH DECONINCK. I HAVE NEVER RECEIVED AN ORDER IN SUCH A CATASTROPHIC STATE AS THE ONE I RECEIVED, CARTON COMPLETELY TORN, BAG OF POWDER PIERCED, LIQUID AUDITORY OPEN. I CONTACTED CUSTOMER SERVICE, RESPONSE WITHOUT FOLLOW-UP. IT IS WITH REGRET THAT I LEAVE A NEGATIVE REVIEW, BUT WITHOUT ANY RESPONSE FROM THEM.
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Jonathan B.
Rating: 3 out of 5
following a purchase from 24/04/2025
After a long journey of my package passing through Lille, Troyes, Marseille, Troyes, I received my order more than a week later with 5 euros shipping fee. Overall a mixed experience
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Michael C.
Rating: 2 out of 5
following a purchase from 24/04/2025
The 10kg bag of breadcrumbs was ripped open at the seam..
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Dominique M.
Rating: 4 out of 5
following a purchase from 21/04/2025
TOO LONG DELIVERY
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mathieu D.
Rating: 4 out of 5
following a purchase from 22/04/2025
Product not damaged but the package has had quite a few mishaps, cardboard torn on top and side and open underneath.
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Anthony D.
Rating: 1 out of 5
following a purchase from 19/04/2025
Order received 9 days later
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Raymond A.
Rating: 1 out of 5
following a purchase from 21/04/2025
One of the fishing rod elements is broken. I would like to exchange it. Please let me know the procedure.
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richard D.
Rating: 4 out of 5
following a purchase from 21/04/2025
Impeccable
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Patrick D.
Rating: 3 out of 5
following a purchase from 17/04/2025
Package well wrapped. However, 2 bags were punctured...
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Philippe L.
Rating: 4 out of 5
following a purchase from 15/04/2025
Hello, I will give my opinion after use. Best regards.
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Francky P.
Rating: 2 out of 5
following a purchase from 12/04/2025
Delivery too long, I ordered boilies on the 12th and still haven't received them.
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Jacques G.
Rating: 4 out of 5
following a purchase from 13/04/2025
Very good, perfect delivery
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Carlo L.
Rating: 3 out of 5
following a purchase from 14/04/2025
2 bags of broken chevenis.
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Alain D.
Rating: 1 out of 5
following a purchase from 12/04/2025
Hello, I ordered on April 12 ... I receive a message saying that my package has been sent and well not at all it was sent on April 16 why already lying to me.... it is April 20 and still nothing .... yet I often order from you.... now with reflection I will hesitate to order from you... Best regards
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Eric M.
Rating: 1 out of 5
following a purchase from 10/04/2025
Good product
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olivier L.
Rating: 3 out of 5
following a purchase from 09/04/2025
Good 44d
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Jean claude B.
Rating: 1 out of 5
following a purchase from 07/04/2025
-
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philippe F.
Rating: 4 out of 5
following a purchase from 07/04/2025
nothing to report
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patrice D.
Rating: 2 out of 5
following a purchase from 10/04/2025
I ordered 2 boxes of dumble pellets, I received 2 boxes of super skrill.
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Gabrielius S.
Rating: 1 out of 5
following a purchase from 31/03/2025
Fishing rod that I ordered came damaged! Connection next to the second ring is broken.
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stephane C.
Rating: 4 out of 5
following a purchase from 08/04/2025
Product and service info impeccable once again. A seller to recommend. Just one issue with the DPD delivery service, but that's independent of the seller.
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Achraf A.
Rating: 1 out of 5
following a purchase from 06/04/2025
Order lost... so I didn't receive my products for my competition. Very disappointed
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FABIEN C.
Rating: 4 out of 5
following a purchase from 31/03/2025
Hello everyone, I am satisfied with my first order, except for a small downside, when opening the package, I had ordered a batch of pellets and one of the bags was torn at the bottom, which caused everything to end up in the box. It's just a detail, but it's annoying. Other than that, top-notch.
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Patrick A.
Rating: 3 out of 5
following a purchase from 30/03/2025
Two out of three packages were damaged, one pellet bag was torn open and the 5-liter hemp oil can was punctured.
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Philippe L.
Rating: 2 out of 5
following a purchase from 27/03/2025
Very poor quality item, the piezo works but doesn't light the stove, so you need a lighter.
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Antoine P.
Rating: 3 out of 5
following a purchase from 01/04/2025
Satisfied, too bad returns are at our expense.
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Luc D.
Rating: 3 out of 5
following a purchase from 30/03/2025
A bit long delay (10 days).
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José W.
Rating: 4 out of 5
following a purchase from 01/04/2025
Delivery on time.
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thomas D.
Rating: 4 out of 5
following a purchase from 31/03/2025
Very good product, fast delivery
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Olivier Y.
Rating: 4 out of 5
following a purchase from 01/04/2025
I had a big scare when I saw that the zippers wouldn't close, after several attempts they resumed their functions, I hope this will last and that it wasn't a defect.
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Gilles H.
Rating: 3 out of 5
following a purchase from 28/03/2025
I am very satisfied with the delivery time, the packaging, the care taken by you... However, I am very frankly disappointed with the size of the 'monster' hempseed which is far from being monstrous. It's a bit large and difficult to bait hempseed. If one day, however, you come across real 'monster' hempseed, please let me know, I would buy it, even if it's expensive. I give 3 stars, but well... not for the hempseed...
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Christian D.
Rating: 2 out of 5
following a purchase from 26/03/2025
Package received with one side open, the 4 bags of peeled nuts burst.
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