Customer reviews of Deconinck Fishing

J

jean pierre V.

Rating: 2 out of 5

Published on 28/08/2023 à 09h27 following a purchase from 19/08/2023

my order arrived with two broken parts

Translated reviews

P

Philippe L.

Rating: 3 out of 5

Published on 24/08/2023 à 07h12 following a purchase from 11/08/2023

I'm a bit disappointed with hemp seeds. I chose monster seeds but the quality is not up to scratch...

Translated reviews

F

Flahou L.

Rating: 2 out of 5

Published on 23/08/2023 à 13h58 following a purchase from 15/08/2023

Bag of groundbait punctured and glued back together with glue loss of weight of my bag inevitably in the box with transport ...

Translated reviews

A

Alain M.

Rating: 3 out of 5

Published on 22/08/2023 à 14h45 following a purchase from 15/08/2023

I don't understand why the place to put the rubber band has been glued, because it's a pain to put and recover the steel wire, especially when it's a telescopic kit, as they're not usually glued.

Translated reviews

A

Alexandrine Z.

Rating: 1 out of 5

Published on 16/08/2023 à 17h24 following a purchase from 08/08/2023

Parcel not received SMS received from mondial Relaiy sends an SMS to indicate that the parcel is not available at the site indicated agreed, says to resume an RV in another site but does not put the references of the parcel, moreover site not accessible on internet, therefore cannot reschedule a delivery

Translated reviews

S

stephane B.

Rating: 3 out of 5

Published on 12/08/2023 à 18h02 following a purchase from 01/08/2023

I'm very happy with my order, apart from the fact that I have an item that doesn't match. I've been waiting 3 days for news of its return.

Translated reviews

M

Mathieu G.

Rating: 1 out of 5

Published on 12/08/2023 à 15h09 following a purchase from 31/07/2023

The equipment was damaged, I did not receive a reply to my last e-mail.

Translated reviews

P

Pascal V.

Rating: 3 out of 5

Published on 09/08/2023 à 14h43 following a purchase from 19/07/2023

Order placed on 17 /07 received on 7/08 . Delivery time too long . On the other hand, the parcel complied and was very well packaged.

Translated reviews

A

Arnaud L.

Rating: 3 out of 5

Published on 07/08/2023 à 18h20 following a purchase from 22/07/2023

Team deconinck very good, on the other hand deliveryman surely threw the parcels result a bag of pellet pierced as well as a seal of pellet broken many this found themselves at the bottom of the box having seals that is not serious, but annoying.

Translated reviews

D

Denis B.

Rating: 2 out of 5

Published on 07/08/2023 à 16h29 following a purchase from 31/07/2023

Not disappointed by the products ordered but disappointed because I was not warned of the arrival of the parcel at the relay point. After phoning you, the person I spoke to told me that this was normal as I had chosen the cheapest delivery option, so there was a longer delay. For the record, I didn't choose any carrier because the price of my order meant free delivery. What's more, there's no tracking number, which is a real shame! However, I will certainly recommend other items but next time it would be nice to have a faster delivery. 5 days with only 1h30 drive separating us is a lot.

Translated reviews

E

Emmanuel B.

Rating: 3 out of 5

Published on 07/08/2023 à 13h59 following a purchase from 01/08/2023

The three-star rating corresponds to the fact that the hooks (4boxes) were loose in the boxes and that 6 hooks have damaged tips. Perfect service and shipping.... Sincerely

Translated reviews

P

piet B.

Rating: 1 out of 5

Published on 05/08/2023 à 15h03 following a purchase from 28/07/2023

will be emailed back but get nothing back wrong lifer done but now nothing heard I find very strange

Translated reviews

C

cyrille S.

Rating: 1 out of 5

Published on 01/08/2023 à 10h42 following a purchase from 11/07/2023

Preparation and dispatch on time. Parcel arrived at the depot 2km from my home. It took GLS 9 days to deliver. As this is not the 1st time I've had delivery problems, would it be possible to have the choice of another carrier for home delivery? Like dpd or dhl for example Thank you.

Translated reviews

P

Patrick B.

Rating: 3 out of 5

Published on 30/07/2023 à 16h40 following a purchase from 22/07/2023

Correct delivery. Good quality product

Translated reviews

J

Jean-René T.

Rating: 3 out of 5

Published on 29/07/2023 à 16h27 following a purchase from 08/07/2023

Delivery missed at first, caught up later... product conforms...

Translated reviews

B

Benjamin C.

Rating: 1 out of 5

Published on 25/07/2023 à 13h41 following a purchase from 18/07/2023

Did not receive my order

Translated reviews

N

Norbert H.

Rating: 2 out of 5

Published on 24/07/2023 à 15h03 following a purchase from 17/07/2023

Thick all right and now to catch fish

Translated reviews

J

juan V.

Rating: 3 out of 5

Published on 22/07/2023 à 11h01 following a purchase from 13/07/2023

Order of more than 110 euros well received, too bad the cakes were missing, after complaint it should be back in order.

Translated reviews

Y

Yves P.

Rating: 3 out of 5

Published on 22/07/2023 à 10h46 following a purchase from 13/07/2023

I received my package a package was torn all scattered in the box

Translated reviews

Y

Younes K.

Rating: 2 out of 5

Published on 18/07/2023 à 20h09 following a purchase from 08/07/2023

The tip of the cane broke when I tried to use it.

Translated reviews

D

daniel C.

Rating: 1 out of 5

Published on 18/07/2023 à 16h10 following a purchase from 10/07/2023

Over a week and still no parcel

Translated reviews

J

Johny V.

Rating: 1 out of 5

Published on 18/07/2023 à 07h04 following a purchase from 09/07/2023

top

Translated reviews

T

Torrent F.

Rating: 3 out of 5

Published on 17/07/2023 à 18h25 following a purchase from 11/07/2023

Product not tested but packaging very and too light. I ordered 4 cans of 5 liters of molasses, the box arrived completely exploded. You must make an effort in this area. Otherwise, the delivery time was just right.

Translated reviews

P

Pierre F.

Rating: 1 out of 5

Published on 16/07/2023 à 20h31 following a purchase from 10/07/2023

Error in my order, I received a product that I had not ordered.

Translated reviews

J

jan V.

Rating: 1 out of 5

Published on 11/07/2023 à 05h45 following a purchase from 03/07/2023

order late 3-7 ordered and 7-7 in not normal

Translated reviews

D

DAVID R.

Rating: 2 out of 5

Published on 10/07/2023 à 18h21 following a purchase from 01/07/2023

Unfortunately, the order is missing an item.

Translated reviews

J

Johan J.

Rating: 1 out of 5

Published on 09/07/2023 à 06h08 following a purchase from 01/07/2023

Fine everything in order

Translated reviews

P

patrick B.

Rating: 1 out of 5

Published on 08/07/2023 à 12h37 following a purchase from 30/06/2023

Could be better

Translated reviews

J

Jozef L.

Rating: 1 out of 5

Published on 08/07/2023 à 12h02 following a purchase from 30/06/2023

Great service !

Translated reviews

S

Samuel F.

Rating: 1 out of 5

Published on 05/07/2023 à 18h15 following a purchase from 20/06/2023

Nothing corresponds to the given imagine, long delivery, misleading title and image!

Translated reviews

Response from Deconinck Fishing Published on 14/07/2023

Hello Samuel,
We're sorry to hear about your bad experience. We are constantly working to improve our products and service. Your satisfaction is our highest priority. Please contact us if you need any further advice and we will do our best to meet your expectations.

A

August V.

Rating: 1 out of 5

Published on 03/07/2023 à 16h05 following a purchase from 27/06/2023

order still not received !

Translated reviews

J

Jerome G.

Rating: 3 out of 5

Published on 27/06/2023 à 13h50 following a purchase from 21/06/2023

parcel received well in advance but 2 boxes of boilies burst in transit. a shame otherwise everything was fine.

Translated reviews

T

Thierry R.

Rating: 2 out of 5

Published on 26/06/2023 à 07h06 following a purchase from 15/06/2023

The product received (corn gaude) is odorless...I sent the same message last week so, if redundant, ignore it.

Translated reviews

S

Stephane G.

Rating: 3 out of 5

Published on 24/06/2023 à 21h48 following a purchase from 16/06/2023

Order has half long arrived

Translated reviews

J

JEAN CLAUDE D.

Rating: 2 out of 5

Published on 14/06/2023 à 14h09 following a purchase from 05/06/2023

Delivery time far too long.....more than a week

Translated reviews

T

Thomas L.

Rating: 2 out of 5

Published on 13/06/2023 à 14h03 following a purchase from 05/06/2023

Delivery times are respected, unfortunately one of the 4 bags was open on delivery, probably burst during transport.

Translated reviews

D

DENYS T.

Rating: 2 out of 5

Published on 11/06/2023 à 10h12 following a purchase from 20/05/2023

Delivery time far too long

Translated reviews

E

Eddy Q.

Rating: 1 out of 5

Published on 07/06/2023 à 17h32 following a purchase from 30/05/2023

A product is missing from my order

Translated reviews

Response from Deconinck Fishing Published on 14/07/2023

Hello Eddy,

We are very sorry to hear that your order was not complete. We make sure to always provide the best service and product and are happy to correct this error. Please do not hesitate to contact us with any further questions or requests.

L

Lahouillera R.

Rating: 3 out of 5

Published on 06/06/2023 à 17h04 following a purchase from 29/05/2023

Hello very disappointed on the photos carbonino kids come unstuck

Translated reviews

C

Christphe D.

Rating: 2 out of 5

Published on 04/06/2023 à 19h08 following a purchase from 22/05/2023

Parcel received missing item and starter pack burst in my parcel.

Translated reviews