The store consistently delivers fast service and quick delivery times, with many notes of receiving items within or ahead of expectations and packages arriving well protected. Customers highlight reliable conformity to orders, with items matching what was ordered and materials meeting or exceeding expectations, including solid packaging and up-to-date stock. The experience is characterized by professional, helpful service and a pleasant shopping process, with praise for responsiveness, clear communication when substitutions were offered, and overall satisfaction with prices and promotions. Overall, the combination of prompt delivery, accurate orders, and courteous, efficient staff stands out as the store’s main strengths.
O ordered roasted peanut powder, it was barely powdered and it wasnt homogenous at all. When mixing with water it separated instantly. Threw it all away instantly... The shipping was really fast, but that doesnt really matter in my case. Im sure it was just a mistake expecting the wrong item when ordering. My review doesnt mean this is a bad website but just that my experience was bad. Please do you own thorough research.
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David L.
Rating: 1 out of 5
following a purchase from 01/04/2023
chenevis monster not monster at all ....plutot miniscule than monster.
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Alain M.
Rating: 3 out of 5
following a purchase from 30/03/2023
On top because I already broke my kit with 1 tarragon
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Simon T.
Rating: 3 out of 5
following a purchase from 29/03/2023
Purchase of a carp rod, no sheath provided nor tube to protect the kit and no advice from the sellers
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Fabrice P.
Rating: 3 out of 5
following a purchase from 22/03/2023
I put 3 stars because question material is good: everything was there and in good condition. question delivery time is not great (I waited 12 days to receive my equipment while with the DPD delivery, delivery time of 24a 48h. (that's why I had made the order with you because I needed this material as soon as possible) For future orders, is there not a way that it goes faster. I ordered material in France and Holland and 2 days later, it was at home.
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Frederic D.
Rating: 3 out of 5
following a purchase from 21/03/2023
The product does not work. But quick response to send my order back. Waiting for the after sales service
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Philippe L.
Rating: 2 out of 5
following a purchase from 22/03/2023
The product received does not correspond to my order but should be changed soon
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Jean Jacques B.
Rating: 1 out of 5
following a purchase from 14/03/2023
PERFECT
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Anthony T.
Rating: 2 out of 5
following a purchase from 04/03/2023
Unfortunately the sleeve ordered does not allow to correctly receive 3 rods of 13 feet because of its too short length and its roundness. However, we are very pleased with the respect of the delivery time.
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M A.
Rating: 2 out of 5
following a purchase from 13/03/2023
6
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Christophe R.
Rating: 2 out of 5
following a purchase from 09/03/2023
Disappointed because first order for me but I did not receive the right item so I had to send it back
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Michel B.
Rating: 2 out of 5
following a purchase from 04/03/2023
I ordered 3 times 3 kg of bait and surprise I do not have the 3 free!!! marked in the promotion.
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Alain V.
Rating: 3 out of 5
following a purchase from 08/03/2023
Very good
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Etienne S.
Rating: 1 out of 5
following a purchase from 05/03/2023
Nicely packaged and fast delivery,top service!
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Serge B.
Rating: 2 out of 5
following a purchase from 03/03/2023
After trying for several hours to put the line through the rod I gave up, this is the first time after almost 60 years of fishing that I get rid of a rod without even having fished once with it.
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Patrick V.
Rating: 1 out of 5
following a purchase from 28/02/2023
Very above delivery not in conformity with the ordered after several email sent no answer I will not order any more one asks for boilies in 20 it sends us of the 24 one asks for explanations and not of answer a disadvise
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Edmond V.
Rating: 3 out of 5
following a purchase from 25/02/2023
the box arrived broken and one of the primer packets was open and part of the primer in the box was not strong enough
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Philippe A.
Rating: 1 out of 5
following a purchase from 26/02/2023
About the sending and its quality no problem . But about the product that the size was mentioned while on the product there is also the size of indicated ... And a little too small for me moreover I am not sure that it is 44/45 ...; This is the reason for my note!
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Anthony H.
Rating: 2 out of 5
following a purchase from 23/02/2023
Product arrived open results full of additives everywhere poorly protected quite disappointed
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Patrick D.
Rating: 3 out of 5
following a purchase from 22/02/2023
The materials are very well packed. On the other hand the delivery company GLS does not take into account to deliver well or they were told. For my delivery the parcels were deposited in front of the entrance door in view of everyone .... Bad point for GLS except the hyper fast delivery As for Deconinck not even a small commercial gesture in the package to retain their customers .........
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Pascal B.
Rating: 1 out of 5
following a purchase from 19/02/2023
Hello I am disappointed I ordered the tutti frutti with minimum 3 colors finally I just received 1 color Really disappointed
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Pascal D.
Rating: 2 out of 5
following a purchase from 18/02/2023
Upon receipt of my package, much too loaded in my opinion, cardboard torn, 2 bags of primer pierced.
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Dirk D.
Rating: 1 out of 5
following a purchase from 18/02/2023
Top
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Frederic B.
Rating: 3 out of 5
following a purchase from 17/02/2023
Presence of flats on the caps in two places (as if the caps were crushed) I test this weekend to see if there is no impact on the flotation
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Hovens J.
Rating: 2 out of 5
following a purchase from 10/02/2023
Ordered monster hemp. Well received and well packaged, but the hemp is of very poor quality despite the expiration date of 09/2024. Half, if not more, of the grains are rotten and I found live worms in the plastic packaging bag. I haven't tested the germination yet but I am very apprehensive about the result.
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Tania V.
Rating: 1 out of 5
following a purchase from 06/02/2023
Super
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Jean-Luc G.
Rating: 3 out of 5
following a purchase from 08/02/2023
I ordered 12 sp s 12 garboliaino floats and I didn't even get 20 cm of silicone rings
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Mickael M.
Rating: 2 out of 5
following a purchase from 08/02/2023
I have always been satisfied with my orders but I received my package in a pitiful state, carton ripped off with an open bag of flour!
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Valérie D.
Rating: 3 out of 5
following a purchase from 03/02/2023
Perfect nothing to say
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Jacques W.
Rating: 2 out of 5
following a purchase from 31/01/2023
the carrier fails and loses a third of the order
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Freddy D.
Rating: 3 out of 5
following a purchase from 23/01/2023
Your << hemp Monster >> ...is very far from it, disappointed for this article
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Daine P.
Rating: 2 out of 5
following a purchase from 19/01/2023
Package received. Although the address on the package was wrong
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Pierrick D.
Rating: 3 out of 5
following a purchase from 13/01/2023
Delivery not yet done so out of time
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Response from Deconinck Fishing
Hello, thank you for your order. By choosing Mondial Relais, it is clearly indicated that the delivery time is 3 to 7 days. For an express delivery, you had Dpd or Gls, but it is more expensive. Sincerely
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Fabien C.
Rating: 3 out of 5
following a purchase from 07/01/2023
Cardboard split underneath. Missing feeder cages probably free on the bottom. Badly packed.
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Marc R.
Rating: 1 out of 5
following a purchase from 05/01/2023
Not enough stock they give a credit that never arrives
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Eddy S.
Rating: 1 out of 5
following a purchase from 26/12/2022
The package was ripped open so some of the contents were lost. I have sent you a mail with photo without result
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Aimé G.
Rating: 3 out of 5
following a purchase from 23/12/2022
Slowness of the controls
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Rudy D.
Rating: 2 out of 5
following a purchase from 31/10/2022
Enormous delay in my order
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Donata S.
Rating: 1 out of 5
following a purchase from 15/11/2022
The wading suit I purchased is falling apart after a few uses. I have contacted but there is no response to my email.
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Philippe M.
Rating: 1 out of 5
following a purchase from 05/12/2022
I am very disappointed with this pump, 2 days ago I went to pull my worms, 1 try the pump in two, I had to glue but with stainless steel is not obvious, I had to take 3 kinds of glue that cost me as much as the pump
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