Customer reviews of Deconinck Fishing

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 15 187 published reviews

Summary of reviews

Delivery is a standout feature of the online store, with many customers highlighting their orders arriving within 24 to 48 hours, often in excellent condition and with careful packaging. The speed and reliability of the shipping process contribute significantly to the positive shopping experience. Product quality consistently meets expectations, as buyers note that items received adhere closely to descriptions and specifications. Customer service is also praised; the team is described as attentive and professional, enhancing overall satisfaction.

Reviews 1, 2 and 3 stars

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D
daine P.
Rating: 2 out of 5
following a purchase from 19/01/2023
Package received. Although the address on the package was wrong
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Pierrick D.
Rating: 3 out of 5
following a purchase from 13/01/2023
Delivery not yet done so out of time
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Response from Deconinck Fishing
Hello, thank you for your order. By choosing Mondial Relais, it is clearly indicated that the delivery time is 3 to 7 days. For an express delivery, you had Dpd or Gls, but it is more expensive. Sincerely
F
Fabien C.
Rating: 3 out of 5
following a purchase from 07/01/2023
Cardboard split underneath. Missing feeder cages probably free on the bottom. Badly packed.
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Marc R.
Rating: 1 out of 5
following a purchase from 05/01/2023
Not enough stock they give a credit that never arrives
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Eddy S.
Rating: 1 out of 5
following a purchase from 26/12/2022
The package was ripped open so some of the contents were lost. I have sent you a mail with photo without result
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Aimé G.
Rating: 3 out of 5
following a purchase from 23/12/2022
Slowness of the controls
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Rudy D.
Rating: 2 out of 5
following a purchase from 31/10/2022
Enormous delay in my order
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Donata S.
Rating: 1 out of 5
following a purchase from 15/11/2022
The wading suit I purchased is falling apart after a few uses. I have contacted but there is no response to my email.
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Philippe M.
Rating: 1 out of 5
following a purchase from 05/12/2022
I am very disappointed with this pump, 2 days ago I went to pull my worms, 1 try the pump in two, I had to glue but with stainless steel is not obvious, I had to take 3 kinds of glue that cost me as much as the pump
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Jean Marie P.
Rating: 1 out of 5
following a purchase from 08/12/2022
Order 7 yellow floats, received: 2 yellow, 4 red and 1 without antenna. Payment due in 4-5 weeks....
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maurice S.
Rating: 2 out of 5
following a purchase from 29/11/2022
I ordered an element for my rod with reversed take-up of the Milo brand, in June 2022. After a dozen emails and phone calls, I finally managed after 6 months of patience to receive the ordered element. You have to be patient when you have to deal with the after-sales service of Deconninck... Fortunately I was entitled to a commercial gesture, which I appreciated. Sincerely
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Hugo B.
Rating: 3 out of 5
following a purchase from 30/11/2022
Very satisfied
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eric B.
Rating: 3 out of 5
following a purchase from 30/11/2022
The cane and not really see at all what I expected!!?
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Bastien B.
Rating: 3 out of 5
following a purchase from 29/11/2022
The delivery time is satisfactory: order placed on November 29th, shipped the next day and received on December 2nd :) All the articles corresponded to their description. A little problem with the packaging of the products which is very rudimentary: no protection in the package containing a Savage Gear landing net and the other small items (here half rings from Black Cat so nothing fragile fortunately) were in the same package, without any security... All items arrived without any damage or loss. Apart from this drawback concerning the packaging, the prices seem to me to be correct if we compare them to the competitors' sites, we are offered a large choice of articles for all the techniques both in fresh water and in sea. Another element which, I find, is not negligible: the navigation on the site and the various categories is fluid, the menu is simple but remains complete what facilitates the navigation when one seeks a precise type of article. To conclude, I will not hesitate to recommend this site to passionate people who want to make good deals :)
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Robert G.
Rating: 3 out of 5
following a purchase from 29/11/2022
Good delivery, good flours but the giant corn is not so good, full of charencon, to see next time
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Elliot M.
Rating: 1 out of 5
following a purchase from 24/11/2022
An order that does not correspond to the site and a discussion with the staff so brief that no solution to find
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Alain R.
Rating: 3 out of 5
following a purchase from 21/11/2022
Very good products, well protected and delivered quickly. It is a pity that the touch sensor box does not contain any explanatory note or a precise description of the product.
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Josse H.
Rating: 3 out of 5
following a purchase from 19/11/2022
Order received in time unfortunately incomplete: unassembled hooks missing from the package ....
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Christian D.
Rating: 1 out of 5
following a purchase from 13/07/2021
I have not been reimbursed
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Marc A.
Rating: 2 out of 5
following a purchase from 06/10/2022
Hello sir I am happy with the material but dissatisfied with the delay and the non respect of the deadlines without a commercial gesture that you promised.
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RENE J.
Rating: 2 out of 5
following a purchase from 14/11/2022
the site is terribly selling and I thought I would become a fervent customer for my needs in baits and lures. and for good reason I had finally found some chenevis in grain!...called "monster" so ideal for fishing! At the reception, deception and the kilo was joined the 5kgs of seeds that I had miraculously found to bait too bad!
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Guy R.
Rating: 3 out of 5
following a purchase from 14/11/2022
Disappointed by the quality of the silk, too bad I had to send it back
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Bruno S.
Rating: 3 out of 5
following a purchase from 12/11/2022
Waders well-received, but unmovable... cut for asparagus😡
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Response from Deconinck Fishing
Hello, the waders size is rather large, you can send them back to us for a refund provided that it has not been used.
Sincerely
L
Luc G.
Rating: 3 out of 5
following a purchase from 07/11/2022
1st order = ok 2nd order lacks the 2nd Pack Matrix MTX E2
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Marie R.
Rating: 3 out of 5
following a purchase from 01/11/2022
Long delivery time
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Cédric D.
Rating: 1 out of 5
following a purchase from 06/11/2022
8gr flat float, delivered broken, 6gr float, received in 3gr... And it's not in transport that they were damaged... That will teach me to order rather than go to the store.
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CHRISTOPHE L.
Rating: 1 out of 5
following a purchase from 17/10/2022
The material delivered is different from the one ordered. After a conversation. I call Jean Charles, the sales manager, and he tells me that an exchange will be made. Exchange will be made. Since then I have sent him 3 emails, all of which have gone unanswered. I thought this company was more serious. Big disappointment for me.
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Jean-luc G.
Rating: 2 out of 5
following a purchase from 29/10/2022
The cane cover is missing, please send it to me
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Olivier D.
Rating: 3 out of 5
following a purchase from 25/10/2022
Received quickly, good reel big spool, however 2 fishing with and the black paint comes off the pickup I am frankly disappointed because they are beautiful reels.
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Bernard H.
Rating: 3 out of 5
following a purchase from 24/10/2022
Very satisfied
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Željko L.
Rating: 1 out of 5
following a purchase from 01/10/2022
all good, but delivery disaster more than 20 days France-Croatia
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Alexandre D.
Rating: 2 out of 5
following a purchase from 20/10/2022
I leave only 2 stars because the size of the elastic was not asked me I find myself with 2,2 full so disappointed.
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yann J.
Rating: 3 out of 5
following a purchase from 17/10/2022
Hello, service nothing to complain about, there were missing tigers in stock they were replaced. Just the giant corn, the corn is eaten by worms on both packages. I put a little comment on the site, but no answer ? Sincerely Yann
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Filip V.
Rating: 3 out of 5
following a purchase from 12/10/2022
the bc collant is not fresh
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Michel G.
Rating: 1 out of 5
following a purchase from 18/10/2022
Weight and description exaggerated
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brahim S.
Rating: 3 out of 5
following a purchase from 16/10/2022
order received in time well packaged only drawback I ordered a gray braid I received a yellow
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Régis L.
Rating: 2 out of 5
following a purchase from 12/10/2022
They said what they did They did what they said They must
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Damien B.
Rating: 3 out of 5
following a purchase from 11/10/2022
Hello, I wanted to buy a rod for carpodrome and I bought this Pack Power Match Parallel 204 11m50 Sensas with an optional strippa assembly at 30 euros. the next day, I received an email asking me to call a technician, what I did. And there, surprise, he tells me that it is a blank rod and that we do not know how to make a strippa mounting while this pack is well and truly listed on your site in the "carpodrome rod pack" with the option of a Strippa mounting.I was offered a white elastic assembly (which is worth 20 euros on the site) without even a proposal for a refund; I find this a bit "limited" because the 2 errors (rod placed in the wrong section on your site and no proposal for a refund of 10 euros) come from you. That said, everyone can make mistakes and that's not why I will no longer order from you.
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Johan V.
Rating: 3 out of 5
following a purchase from 15/10/2022
10/10
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Frédéric S.
Rating: 1 out of 5
following a purchase from 08/10/2022
Disappointed 1first order and not the right size shelf tag with clothing tag
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