Customer reviews of Deconinck Fishing

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 15 187 published reviews
5 13,3k 88% 4 1 176 8% 3 300 2% 2 180 1% 1 222 1%

Summary of reviews

Delivery is a standout feature of the online store, with many customers highlighting their orders arriving within 24 to 48 hours, often in excellent condition and with careful packaging. The speed and reliability of the shipping process contribute significantly to the positive shopping experience. Product quality consistently meets expectations, as buyers note that items received adhere closely to descriptions and specifications. Customer service is also praised; the team is described as attentive and professional, enhancing overall satisfaction.

Reviews 1, 2 and 3 stars

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YVES M.
Rating: 1 out of 5
following a purchase from 04/07/2022
ordered waddind shoes with felt soles and received rubber soles despite the description on the sales page several email exchanges without any real solution
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Gerard P.
Rating: 1 out of 5
following a purchase from 04/07/2022
For a first order, a big failure. 12 kg soy flour bought, 3kg delivered .......
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Response from Deconinck Fishing
Hello, on more than 100 orders per day, it can happen that we make a mistake. We have shipped you the missing 6kg. Sincerely
D
daniel R.
Rating: 3 out of 5
following a purchase from 02/07/2022
Sending error in the address.
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Dominique L.
Rating: 1 out of 5
following a purchase from 02/06/2022
Package delivered quickly but not with the right extension cord. Very bad communication from the service. One week to answer my complaint email then nothing. Total silence. Otherwise very good sign when everything goes well, but bad experience for this purchase. Really disappointed.
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Patrice C.
Rating: 3 out of 5
following a purchase from 18/06/2022
Too bad I was expecting bigger tigers nuts considering the title
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Tugdual B.
Rating: 3 out of 5
following a purchase from 19/06/2022
2 items out of stock a person phoned me to offer me a refund or a credit note too bad she forgot one of the two items on the credit note
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joel H.
Rating: 2 out of 5
following a purchase from 14/06/2022
my order is missing an item and I haven't heard from you
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Rémy P.
Rating: 2 out of 5
following a purchase from 08/06/2022
I give a review of 3/5, because the product does not meet my expectations in terms of the demonstration made on youtube. For me I tried as in the video and as on the plan and impossible to assemble it as the instructions. The only positive point is the speed and shipping of my order. I recommend this site, although the product does not meet my expectations
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Response from Deconinck Fishing
Hello, we will contact you this morning because your package is lost by the carrier.
Sincerely
M
Maxime V.
Rating: 3 out of 5
following a purchase from 06/06/2022
Packaged simply I think that for the transport of a cane the padding is imperative conclusion of small scratch on the coating
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HENRIQUE N.
Rating: 2 out of 5
following a purchase from 06/06/2022
PROBLEMATIC DELIVERY
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Olivier R.
Rating: 1 out of 5
following a purchase from 01/06/2022
Packages still not received on the expected date but the money was cashed out.
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michel P.
Rating: 3 out of 5
following a purchase from 18/05/2022
Fast shipping but the reels are very damaged and one of them is not working properly
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daniel D.
Rating: 2 out of 5
following a purchase from 20/05/2022
1 item does not match. Sent claim. No news at this time
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Hamza M.
Rating: 1 out of 5
following a purchase from 20/05/2022
Very bad service I had bought a shimano lead bag of 10 euros I get a trakker lead bag for 7 euros back pity
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Thibaut E.
Rating: 3 out of 5
following a purchase from 14/05/2022
The order is complete, but the shipping time of 24 hours is not respected at all. It's a pity for this site which is still not bad at all!
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Legrain A.
Rating: 3 out of 5
following a purchase from 10/05/2022
Satisfied on the deliveries but I had ordered a matrix station with a broken attachment no news after an email
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Gérald B.
Rating: 2 out of 5
following a purchase from 15/05/2022
Poorly packed goods. Two bags of primer burst in the box impossible to see before unpacking
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Christopher I.
Rating: 1 out of 5
following a purchase from 12/05/2022
First order and I received my broken milo kit
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Tom G.
Rating: 2 out of 5
following a purchase from 16/04/2022
Product problem, the bait boat received was not the right one. Reactive customer service however with their error, I lost the 20% discount and the promised commercial gesture was not made.
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Charles K.
Rating: 3 out of 5
following a purchase from 02/05/2022
Top
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Kevin T.
Rating: 3 out of 5
following a purchase from 24/04/2022
Order 48h so 2 days max! I got it after 3 days so 24 hours of delay
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Benjamin C.
Rating: 3 out of 5
following a purchase from 17/04/2022
The products are ok but the package is very badly packed... Moreover a bag of flour arrived torn, the fish flour spilled into the box which itself was completely torn ... Disappointed to lose a bag of flour in this way.
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Paul R.
Rating: 2 out of 5
following a purchase from 06/04/2022
Fast but the quantities do not correspond. I contacted them and they did not answer me, not very serious.
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Bastien R.
Rating: 2 out of 5
following a purchase from 17/04/2022
Very disappointed for the moment because among my order I received a tent umbrella that was torn!!! So Jsuis very disappointed because I was supposed to go for a few days at the waterfront and unfortunately I will have to cancel and withdraw at the pond loan where I booked!!! 😡 After the care for the return of the package for the moment has been fast ,remains to see when I will be taken care of??
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Danny D.
Rating: 3 out of 5
following a purchase from 11/04/2022
The delivered products do not match the image on the web shop
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hervé B.
Rating: 3 out of 5
following a purchase from 11/04/2022
a problem with the braid I bought it broke after the 4th throw. not good
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Serguei T.
Rating: 1 out of 5
following a purchase from 07/04/2022
Liguid that bought valid three less.
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patrick D.
Rating: 3 out of 5
following a purchase from 06/04/2022
Takes way too long .by the time you get it
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Jordan V.
Rating: 1 out of 5
following a purchase from 01/04/2022
In my order my package of primer was opened all the primer was scattered in the cardboard box I made photos but still no response from customer service
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Robby D.
Rating: 3 out of 5
following a purchase from 30/03/2022
Good.
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bernard K.
Rating: 2 out of 5
following a purchase from 28/03/2022
Hello, material ok but primer bag cracked, probably due to transport, so all the primer spilled in the box.
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Marie-Laure B.
Rating: 1 out of 5
following a purchase from 12/03/2022
Poor finish not watertight at the joints damage
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Menno R.
Rating: 2 out of 5
following a purchase from 13/03/2022
Order was complete and delivered quickly. Had ordered a pair of scissors and it was partially rusted, too bad.
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Cristian D.
Rating: 3 out of 5
following a purchase from 12/03/2022
I did not receive a package . you did not send to anyone .
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pascal V.
Rating: 2 out of 5
following a purchase from 09/03/2022
My wades a fishing session ....the seams are already loose ...at the level of knee reinforcements ...size take two less .
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J V.
Rating: 1 out of 5
following a purchase from 05/03/2022
Terrible delivery with GLS. If you don't walk down from the second floor fast enough the delivery guy has already left. Bill in the bus you may make a new appointment. What a worthless courier. For this reason I will never order anything through this website again.
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Stéphen D.
Rating: 3 out of 5
following a purchase from 02/03/2022
Order received quite quickly, thank you! On the other hand, I hope I won't have any problem with the delivery at Deconinck, because the only time I had a problem, they never answered me... But the prices are still quite interesting.
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Marie-Anges G.
Rating: 1 out of 5
following a purchase from 01/03/2022
I would like to send you back my order which is not suitable. What should I do?
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Benoit D.
Rating: 2 out of 5
following a purchase from 23/02/2022
A little disappointed no ring on the floats
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Sandy L.
Rating: 3 out of 5
following a purchase from 16/02/2022
The bag of robin red was pierced so maybe the quality will not be great
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