Customer reviews of Deconinck Fishing

9,6 /10

Based on 15 596 published reviews

5 13,7k 88% 4 1 195 8% 3 311 2% 2 188 1% 1 234 2%

Summary of reviews

The store consistently delivers fast service and quick delivery times, with many notes of receiving items within or ahead of expectations and packages arriving well protected. Customers highlight reliable conformity to orders, with items matching what was ordered and materials meeting or exceeding expectations, including solid packaging and up-to-date stock. The experience is characterized by professional, helpful service and a pleasant shopping process, with praise for responsiveness, clear communication when substitutions were offered, and overall satisfaction with prices and promotions. Overall, the combination of prompt delivery, accurate orders, and courteous, efficient staff stands out as the store’s main strengths.

Reviews 1, 2 and 3 stars

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Henrique N.

Published on 13/06/2022 à 14h21 following a purchase from 06/06/2022

PROBLEMATIC DELIVERY

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Olivier R.

Published on 08/06/2022 à 14h17 following a purchase from 01/06/2022

Packages still not received on the expected date but the money was cashed out.

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Michel P.

Published on 03/06/2022 à 06h21 following a purchase from 18/05/2022

Fast shipping but the reels are very damaged and one of them is not working properly

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Daniel D.

Published on 30/05/2022 à 10h23 following a purchase from 20/05/2022

1 item does not match. Sent claim. No news at this time

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Hamza M.

Published on 28/05/2022 à 09h23 following a purchase from 20/05/2022

Very bad service I had bought a shimano lead bag of 10 euros I get a trakker lead bag for 7 euros back pity

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Thibaut E.

Published on 24/05/2022 à 15h37 following a purchase from 14/05/2022

The order is complete, but the shipping time of 24 hours is not respected at all. It's a pity for this site which is still not bad at all!

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Legrain A.

Published on 24/05/2022 à 03h59 following a purchase from 10/05/2022

Satisfied on the deliveries but I had ordered a matrix station with a broken attachment no news after an email

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Gérald B.

Published on 23/05/2022 à 17h59 following a purchase from 15/05/2022

Poorly packed goods. Two bags of primer burst in the box impossible to see before unpacking

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Christopher I.

Published on 21/05/2022 à 16h00 following a purchase from 12/05/2022

First order and I received my broken milo kit

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Tom G.

Published on 16/05/2022 à 06h21 following a purchase from 16/04/2022

Product problem, the bait boat received was not the right one. Reactive customer service however with their error, I lost the 20% discount and the promised commercial gesture was not made.

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Charles K.

Published on 08/05/2022 à 09h37 following a purchase from 02/05/2022

Top

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Kevin T.

Published on 01/05/2022 à 19h40 following a purchase from 24/04/2022

Order 48h so 2 days max! I got it after 3 days so 24 hours of delay

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Benjamin C.

Published on 26/04/2022 à 14h17 following a purchase from 17/04/2022

The products are ok but the package is very badly packed... Moreover a bag of flour arrived torn, the fish flour spilled into the box which itself was completely torn ... Disappointed to lose a bag of flour in this way.

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Paul R.

Published on 25/04/2022 à 16h26 following a purchase from 06/04/2022

Fast but the quantities do not correspond. I contacted them and they did not answer me, not very serious.

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Bastien R.

Published on 25/04/2022 à 14h44 following a purchase from 17/04/2022

Very disappointed for the moment because among my order I received a tent umbrella that was torn!!! So Jsuis very disappointed because I was supposed to go for a few days at the waterfront and unfortunately I will have to cancel and withdraw at the pond loan where I booked!!! 😡 After the care for the return of the package for the moment has been fast ,remains to see when I will be taken care of??

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Danny D.

Published on 19/04/2022 à 15h44 following a purchase from 11/04/2022

The delivered products do not match the image on the web shop

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Hervé B.

Published on 17/04/2022 à 15h16 following a purchase from 11/04/2022

a problem with the braid I bought it broke after the 4th throw. not good

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Serguei T.

Published on 16/04/2022 à 06h00 following a purchase from 07/04/2022

Liguid that bought valid three less.

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Patrick D.

Published on 13/04/2022 à 14h03 following a purchase from 06/04/2022

Takes way too long .by the time you get it

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Jordan V.

Published on 10/04/2022 à 12h14 following a purchase from 01/04/2022

In my order my package of primer was opened all the primer was scattered in the cardboard box I made photos but still no response from customer service

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Robby D.

Published on 06/04/2022 à 13h20 following a purchase from 30/03/2022

Good.

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Bernard K.

Published on 05/04/2022 à 17h32 following a purchase from 28/03/2022

Hello, material ok but primer bag cracked, probably due to transport, so all the primer spilled in the box.

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Marie-Laure B.

Published on 20/03/2022 à 15h51 following a purchase from 12/03/2022

Poor finish not watertight at the joints damage

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Menno R.

Published on 19/03/2022 à 16h44 following a purchase from 13/03/2022

Order was complete and delivered quickly. Had ordered a pair of scissors and it was partially rusted, too bad.

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Cristian D.

Published on 19/03/2022 à 15h40 following a purchase from 12/03/2022

I did not receive a package . you did not send to anyone .

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Pascal V.

Published on 15/03/2022 à 12h29 following a purchase from 09/03/2022

My wades a fishing session ....the seams are already loose ...at the level of knee reinforcements ...size take two less .

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J V.

Published on 14/03/2022 à 16h35 following a purchase from 05/03/2022

Terrible delivery with GLS. If you don't walk down from the second floor fast enough the delivery guy has already left. Bill in the bus you may make a new appointment. What a worthless courier. For this reason I will never order anything through this website again.

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Stéphen D.

Published on 09/03/2022 à 16h38 following a purchase from 02/03/2022

Order received quite quickly, thank you! On the other hand, I hope I won't have any problem with the delivery at Deconinck, because the only time I had a problem, they never answered me... But the prices are still quite interesting.

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Marie-Anges G.

Published on 08/03/2022 à 06h27 following a purchase from 01/03/2022

I would like to send you back my order which is not suitable. What should I do?

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Benoit D.

Published on 05/03/2022 à 11h51 following a purchase from 23/02/2022

A little disappointed no ring on the floats

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Sandy L.

Published on 22/02/2022 à 23h39 following a purchase from 16/02/2022

The bag of robin red was pierced so maybe the quality will not be great

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Yannick L.

Published on 13/02/2022 à 18h52 following a purchase from 06/02/2022

Order well received the bag of cake stale cage feeder crushed.

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Nicolas P.

Published on 12/02/2022 à 11h56 following a purchase from 05/02/2022

It's a pity that the cane I ordered is not delivered in a cover and I'm very disappointed with the GLS carrier who dropped my package in a relay 20km from my home

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Pascal M.

Published on 30/01/2022 à 20h29 following a purchase from 22/01/2022

Lack of information and photos on the sales site

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Jean Jacques G.

Published on 24/01/2022 à 08h50 following a purchase from 15/01/2022

hello pierced brasem bag pierced spice bag pierced etange bag yet undamaged cardboard ?????????

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René M.

Published on 15/01/2022 à 22h06 following a purchase from 03/01/2022

Satisfied with my order, except a little disappointed with the deboiter roller which remains really simple

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David T.

Published on 30/12/2021 à 19h53 following a purchase from 16/12/2021

Good receipt but old packaging.

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Noemie L.

Published on 30/12/2021 à 17h46 following a purchase from 16/12/2021

well

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Claude S.

Published on 19/12/2021 à 17h44 following a purchase from 07/12/2021

Fast .serious thank you

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Gilles N.

Published on 14/12/2021 à 07h23 following a purchase from 01/12/2021

I have to say that I am very pleased with the service and the quality of the product. It is a great service and I am very pleased with the quality of the product and the quality of the service.

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