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J
Rating: 3 out of 5
Fast delivery despite the crisis. But packaging not in accordance with the products
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Customer reviews of Deconinck Fishing
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 15 596 published reviews
Summary of reviews
The store consistently delivers fast service and quick delivery times, with many notes of receiving items within or ahead of expectations and packages arriving well protected. Customers highlight reliable conformity to orders, with items matching what was ordered and materials meeting or exceeding expectations, including solid packaging and up-to-date stock. The experience is characterized by professional, helpful service and a pleasant shopping process, with praise for responsiveness, clear communication when substitutions were offered, and overall satisfaction with prices and promotions. Overall, the combination of prompt delivery, accurate orders, and courteous, efficient staff stands out as the store’s main strengths.
Reviews 1, 2 and 3 stars
Reset filtersA
Rating: 3 out of 5
Good product, just a problem with delivery. And there are some products missing in my package.
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H
Rating: 2 out of 5
Hello, order received on time, but the float pins are bent. No return from Deconinck on the subject despite my complaint. Photo sent to the DECONINCK site to prove it.
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A
Rating: 1 out of 5
I have already ordered one week ago and I still haven't received my coli even though it was supposed to be delivered within 24/47H
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D
Rating: 3 out of 5
Good overall, but the detail of the material is lacking, for example, the rod material......
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D
Rating: 3 out of 5
The order was received quickly, except that it was the wrong products
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S
Rating: 1 out of 5
Order of boilies carp package received open cardboard crushed bait inside I contact the store that tells me they can not do anything asks me the photo and tell me they will make a gesture on the next order bait being damaged I repasse an order the same day and the gesture I'm still waiting thank you for your sincerity and your serious not top at all
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Response from Deconinck Fishing
Hello, indeed, we forgot to send you the promised gift, we are sending you tomorrow 1kg of sk 30 in 20mm.
We apologize for this delay.
Cordially
Jean charles
We apologize for this delay.
Cordially
Jean charles
F
Rating: 3 out of 5
Sending problem
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D
Rating: 2 out of 5
Error in my order
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C
Rating: 3 out of 5
To improve for the choice of the sizes because there was full of bug on this subject on the site at the time of the order and with the final the order placed did not correspond to the desired size
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P
Rating: 1 out of 5
Completely out of time with 15 years of delay
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A
Rating: 3 out of 5
1°) The online stock is not up to date. In fact, I bought items that they no longer had. 2°) The update of the shipping process is not updated either. To my surprise, I received one of the packages while it was still in preparation, fortunately someone was at home. The tracking number linked to the order form is not given automatically either, you have to ask for it systematically.
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F
Rating: 2 out of 5
my first order unfortunately went wrong, 1 hour after ordering and paying a float tube, I received an email to warn me that the article had been sold in store while at the time of my order it was in stock ...
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