Customer reviews of Deconinck Fishing

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 15 596 published reviews

Summary of reviews

The store consistently delivers fast service and quick delivery times, with many notes of receiving items within or ahead of expectations and packages arriving well protected. Customers highlight reliable conformity to orders, with items matching what was ordered and materials meeting or exceeding expectations, including solid packaging and up-to-date stock. The experience is characterized by professional, helpful service and a pleasant shopping process, with praise for responsiveness, clear communication when substitutions were offered, and overall satisfaction with prices and promotions. Overall, the combination of prompt delivery, accurate orders, and courteous, efficient staff stands out as the store’s main strengths.

Reviews 1, 2 and 3 stars

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C
Christophe G.
Rating: 3 out of 5
following a purchase from 11/08/2024
PACKAGING TO BE REVIEWED ON 3 PACKS OF STARTER 2 ARE CRACKED AND EVENTRE CARDBOARD PACKAGING NOT SOLID ENOUGH FOR THE WEIGHT A PAR ÇA STARTER AU TOP.
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Lucien C.
Rating: 1 out of 5
following a purchase from 08/08/2024
Hello I am a customer of yours, I received my Cde and a float was broken, I immediately called and I had Guillaume on the phone to make a claim. I sent a message with a photo but no reply! I'm disappointed but it doesn't matter, I'll stop complaining, too bad.
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Patrick D.
Rating: 3 out of 5
following a purchase from 05/08/2024
Shipping time too long 5 days for 4 starter packs order placed at the same time in the Netherlands received after 3 days
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Christophe C.
Rating: 3 out of 5
following a purchase from 05/08/2024
3 stars for the seriousness and speed with which my order was processed, and the response to my e-mail queries following a product received damaged. 2 stars less for the damaged/defective cane. Nevertheless, I will certainly buy from this site again.
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B B.
Rating: 1 out of 5
following a purchase from 21/07/2024
Still waiting for my products
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Jonatan M.
Rating: 3 out of 5
following a purchase from 02/08/2024
Order well received but missing a rod cap not very cool 🤔
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Becquet P.
Rating: 2 out of 5
following a purchase from 02/08/2024
Kavais je suis pas satisfait j'avais laissé 1 message précisant le diametre pour la canne sensas parallèle 726 que vous avez chez vous apparemment le vendeur n'a pas vérifié et m'a envoyé le 35 et bienur c'est l'autre en 33 de plus comme jai déballer le produit je suis pas content de plus vous marqué par 3 sur la vente? Please explain why I received 1. Mr becquet patrick
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Bruno D.
Rating: 2 out of 5
following a purchase from 02/08/2024
I did not receive the chenevis oil with the 4 packets of chenevis cake as on the advertisement I received. I have written to you and I am still waiting for a reply.
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Gerard V.
Rating: 3 out of 5
following a purchase from 02/08/2024
I had ordered large hemp but this was small for me
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Christian T.
Rating: 3 out of 5
following a purchase from 25/07/2024
Difficulties in using the hook rig correctly
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Fabrice B.
Rating: 3 out of 5
following a purchase from 23/07/2024
Perfect service, notified very quickly by your services that the parcel had been damaged by bpost and you ordered and returned the order very very quickly in record time. Score 10/10. Thank you
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Bruno C.
Rating: 1 out of 5
following a purchase from 20/07/2024
I received my parcel on time but the bag of flour I ordered was ripped open and emptied into the box! Thank you
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Mickael B.
Rating: 2 out of 5
following a purchase from 22/07/2024
First purchase and a lot of disappointments Forgets and breakage Called by the seller promising to make new equipment available and to give me the forgotten equipment I would update my bill if all this was respected
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Eric W.
Rating: 3 out of 5
following a purchase from 15/07/2024
Smooth delivery
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Frederic B.
Rating: 1 out of 5
following a purchase from 15/07/2024
Bag arrived pierced and package undamaged Customer service response not very professional
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Jean Jacques V.
Rating: 3 out of 5
following a purchase from 13/07/2024
Shipping carton in very poor condition on receipt. With 20 kgs inside, we could have expected a better quality box. Bags in good condition
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Pascal L.
Rating: 3 out of 5
following a purchase from 29/06/2024
I sent a message for more information about a product, but got no answer; Why?
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Boris T.
Rating: 2 out of 5
following a purchase from 28/06/2024
Lots of choice and very good price, but delivery takes a long time. It's been over 2 weeks and I still haven't received anything.
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Michel C.
Rating: 2 out of 5
following a purchase from 30/06/2024
hemp seeds 3 days in water still not germinated!
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Rodrigue B.
Rating: 2 out of 5
following a purchase from 25/06/2024
Bags of flour crack in the parcel.
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Martin B.
Rating: 3 out of 5
following a purchase from 20/06/2024
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Kevin A.
Rating: 1 out of 5
following a purchase from 20/06/2024
All my mix bags were chipped
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William L.
Rating: 3 out of 5
following a purchase from 11/06/2024
It's a pity that a bunch of primers were punctured. Otherwise nothing to say as usual.
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Laurent Z.
Rating: 2 out of 5
following a purchase from 09/06/2024
It was written that for every three packs of flour a fourth was offered. This was not the case......
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Joyeux E.
Rating: 1 out of 5
following a purchase from 06/06/2024
Order arrived but in fact never arrived. Delivery times late .. In short...once not twice
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Rudy D.
Rating: 3 out of 5
following a purchase from 03/06/2024
Hello I had to change my order because the son ordered was out of stock I'm disappointed even the seller did not even make me a commercial gesture
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Grégory R.
Rating: 3 out of 5
following a purchase from 06/06/2024
Make sure the products are properly packaged The box arrived completely blown up
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Jocelyn D.
Rating: 1 out of 5
following a purchase from 05/06/2024
I have not yet received my order
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Jean Marc C.
Rating: 2 out of 5
following a purchase from 22/05/2024
I have not yet received my Order which was registered on 23/05 and I am replying to this inquiry on 11/06.
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Steeve M.
Rating: 3 out of 5
following a purchase from 01/06/2024
The parcel was well received, but there was a bag of flour in the box.
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Esref M.
Rating: 1 out of 5
following a purchase from 24/05/2024
I placed an order on May 24th, today is June 10th and I still haven't received anything, but I'm receiving emails asking for satisfaction even though I haven't received my package. I'm very disappointed to have taken the risk of trying this site, I don't recommend it!
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Alain J.
Rating: 1 out of 5
following a purchase from 30/05/2024
Compliant parcel, garbolino spm21 float, some antennae deformed.
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Lucky B.
Rating: 3 out of 5
following a purchase from 26/05/2024
I didn't receive any email to tell me that my order had arrived.
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Ilias S.
Rating: 2 out of 5
following a purchase from 18/05/2024
I am still waiting for my package. There is no proper email communication with notifications informing YOU of the status of the package.
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Georges C.
Rating: 1 out of 5
following a purchase from 28/05/2024
You're worse than Pacific Pêche, which isn't very fast at shipping.
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Yannick D.
Rating: 3 out of 5
following a purchase from 29/05/2024
merchandise ok but unpacked from box fortunately my two items were inside
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Claude S.
Rating: 2 out of 5
following a purchase from 24/05/2024
My coli was crushed, a plastic bag of white breadcrumbs was punctured, I lost at least 1kg and a flat float fold was broken. Next time I'll be careful with the choice of carrier. Mondial Relay not reliable.
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Patrice G.
Rating: 2 out of 5
following a purchase from 26/05/2024
bonjour bien reçu mon colis pas soucis mais oui il y a un mais un des sac était percé j'ai perdu un peu d'amorce
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Dominique P.
Rating: 3 out of 5
following a purchase from 24/05/2024
Bag brasem and fenugrec partially gutted by the telescopic arm unprotected apart from that delivery time respected I would do another order despite everything greetings
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Patrice B.
Rating: 3 out of 5
following a purchase from 27/05/2024
First time boxes arrive broken
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