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B
Rating: 1 out of 5
No, because the customer was not informed of the delivery and that the product was not from sotck.
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Customer reviews of Deconinck Fishing
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 15 596 published reviews
Summary of reviews
The store consistently delivers fast service and quick delivery times, with many notes of receiving items within or ahead of expectations and packages arriving well protected. Customers highlight reliable conformity to orders, with items matching what was ordered and materials meeting or exceeding expectations, including solid packaging and up-to-date stock. The experience is characterized by professional, helpful service and a pleasant shopping process, with praise for responsiveness, clear communication when substitutions were offered, and overall satisfaction with prices and promotions. Overall, the combination of prompt delivery, accurate orders, and courteous, efficient staff stands out as the store’s main strengths.
Reviews 1, 2 and 3 stars
Reset filtersV
Rating: 2 out of 5
Order delivered incomplete with a delay of more than one month. An unavailable item in the process of being reimbursed. Very difficult to get an email back on order status.
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J
Rating: 3 out of 5
Wire x5000 very low resistance quality.
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O
Rating: 2 out of 5
One of the primer packs arrived burst in the box
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J
Rating: 3 out of 5
Hello Well received your package 📦 very satisfied see you soon Jean
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J
Rating: 1 out of 5
I came across a faulty product (it happens....), the problem is that after several emails AND going through my customer account, I had no return from Deconinck... In short, very disappointed with the site and especially with customer service (totally non-existent)...
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B
Rating: 2 out of 5
Hello, the material arrived quickly. Too bad the pellet boxes are on 8.4 are broken, so the krill and Fish pellets are mixed! 😕 Boxes frankly too fragile
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P
Rating: 1 out of 5
Hello, I would like to know where my order is, I can not track my order. Having no news, I went to the relay point, to date 21/05/2024, nothing! What can I do? Thank you
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F
Rating: 3 out of 5
I received my order in full, but 2 parcels of flour were opened.
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R
Rating: 2 out of 5
Package in poor condition and one product missing
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V
Rating: 3 out of 5
Products bau top dommage que le carton est arrivé éventré avec un sac de percé
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J
Rating: 1 out of 5
Very disappointed, because my package was delivered after 2 weeks and I am missing 1 item.
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D
Rating: 2 out of 5
Product not as described
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D
Rating: 1 out of 5
Very long lead times, over 10 days, even though several of the items ordered were "express" ...
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J
Rating: 3 out of 5
Very disappointed by the Sensas bait boxes, I found half my pinkies at the bottom of my bag. The "kit" tubes are not practical for me. The other items are oK.
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F
Rating: 1 out of 5
delivery received not in conformity with the order (item less expensive than the one paid for!) no reply to complaint emails, as a regular customer I have seen the quality of service drop enormously, for me it's over.
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L
Rating: 1 out of 5
I did not receive them
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A
Rating: 2 out of 5
I still haven't received my order
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J
Rating: 2 out of 5
The order still hasn't arrived.
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E
Rating: 1 out of 5
Hello still not received the package
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A
Rating: 2 out of 5
Nothing to say about the products I put 5 for the products and 0 for the delivery Package left of before my door, anyone could have taken this package
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J
Rating: 1 out of 5
I have not received my order via dpd
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L
Rating: 2 out of 5
Very fast super
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R
Rating: 1 out of 5
Order not in
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B
Rating: 1 out of 5
First it was sent by post and then they strike I send a message if it could be sent by someone else then the answer was no it's already at the post and then when the post doesn't strike anymore it is sent by you with gls then you can't even send the right number how I can track my package never again will I order anything with you
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C
Rating: 3 out of 5
Can of flavouring opened in the parcel, despite great packaging.
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C
Rating: 3 out of 5
The lid of the 20-litre is not great, it has marks in several places.
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J
Rating: 1 out of 5
I find it too heavy and too supple.
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A
Rating: 3 out of 5
I found this hook rig impractical, and I was also supposed to have a gift of a display unit to store the leaders... which was not done.
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B
Rating: 2 out of 5
hello delivery very good but the package not so great a bag of bentonite completely open another with a cut of 8cm all obviously loose in the package then a good cleaning soon may be
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G
Rating: 2 out of 5
I give 10 out of 10
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X
Rating: 1 out of 5
I didn't receive the right order even though I was fishing a few days later, so I'm very disappointed.
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R
Rating: 1 out of 5
I have received a completely different product and when informed the company about the issue they have never reacted back. Very disappointing customer service level without a professional approach.
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C
Rating: 1 out of 5
Shipping not fast, expired product
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S
Rating: 3 out of 5
Received on time, it would be interesting to have more details of the items. Thank you
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Y
Rating: 1 out of 5
order not received and collection made
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B
Rating: 1 out of 5
Don't carry gls!
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J
Rating: 2 out of 5
Check your products before sending 3 kgs of chenevis polluted with small white worms.
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B
Rating: 3 out of 5
Bonjour vraiment décut a rapport au blé trop petit 48 heure de trempage Cuisson 2 heures Trop petit blé marron et pas blanc dutout pour une première commande desut
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T
Rating: 1 out of 5
I have not received an order yet
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