The store consistently delivers fast service and quick delivery times, with many notes of receiving items within or ahead of expectations and packages arriving well protected. Customers highlight reliable conformity to orders, with items matching what was ordered and materials meeting or exceeding expectations, including solid packaging and up-to-date stock. The experience is characterized by professional, helpful service and a pleasant shopping process, with praise for responsiveness, clear communication when substitutions were offered, and overall satisfaction with prices and promotions. Overall, the combination of prompt delivery, accurate orders, and courteous, efficient staff stands out as the store’s main strengths.
Parcel received 3 weeks after order because product was out of stock following an offer.
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Erwin J.
Rating: 1 out of 5
following a purchase from 21/03/2024
This is already the third week and my order has not arrived yet.
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Anthony F.
Rating: 1 out of 5
following a purchase from 19/03/2024
Easter open boilie in the parcel
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Philippe C.
Rating: 1 out of 5
following a purchase from 15/03/2024
Impossible to get my money back item does not correspond to what I ordered
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Jordan J.
Rating: 2 out of 5
following a purchase from 25/02/2024
Very long delivery times.
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Patrick B.
Rating: 3 out of 5
following a purchase from 12/03/2024
A mistake on my part and not possible to redeploy to the relay and 18e to pay to the post office for the return of an item worth 24e
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Juilliere B.
Rating: 2 out of 5
following a purchase from 13/03/2024
Le chenevis est petit pour du monstre juste 3/4 B.juilliere
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Christian D.
Rating: 1 out of 5
following a purchase from 11/03/2024
Incomplete order missing 10kg pellets and 2L molasses
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Pascal L.
Rating: 2 out of 5
following a purchase from 13/03/2024
Hello, I am very dissatisfied with the DPD carrier, who sticks labels to close the pick uph
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Philippe G.
Rating: 3 out of 5
following a purchase from 08/03/2024
Hello, the size of the tiger nuts displayed on your site is larger than the one in the 12.5 Kg bag (4 to 6 mm). It's a shame. Best regards.
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Mathieu L.
Rating: 3 out of 5
following a purchase from 07/03/2024
More photos on the site to better see the articles would not be luxury but otherwise impeccable .
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Patrick L.
Rating: 1 out of 5
following a purchase from 08/03/2024
I had ordered cooked hemp seeds and received raw!
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Jean-Claude M.
Rating: 3 out of 5
following a purchase from 06/03/2024
Long shipment because no competition starter and no notification of package arrival at mondial relay depot
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Andre S.
Rating: 1 out of 5
following a purchase from 29/02/2024
A second parcel is missing and no one is taking care of it. It's already been stuck in Belgium for 8 days... And I'm still waiting for it.
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Christophe L.
Rating: 2 out of 5
following a purchase from 01/03/2024
I received my starter bags burst in a garbage bag I think it's from the delivery man but it's no pleasure cdt.
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Pascal C.
Rating: 1 out of 5
following a purchase from 01/03/2024
Disastrous Mondial Relay delivery. Carton ripped off and glued back together with schotch. When I opened it, the amoce bag was punctured, and inside was a primer bag in a Mondial Relay bag. The 2 boxes of babycorn shattered and a part in powder. Unacceptable. I've never received a parcel so damaged and re-taped in such a way with so much damage.
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Jeanyves F.
Rating: 1 out of 5
following a purchase from 01/03/2024
The delivery man dropped the package off all smashed up and left without waiting for anything.
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Gerald R.
Rating: 3 out of 5
following a purchase from 28/02/2024
I am satisfied with this fishing tackle supplier, with its wide choice and fair prices. However, I am very surprised by the silence of Deconing's after-sales service, concerning a question I asked them about a telescopic rod. I'm still waiting for an answer to a simple question. I even get reminders to order. I only give them 3 stars.
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David V.
Rating: 1 out of 5
following a purchase from 28/02/2024
Wrong product
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Gilbert L.
Rating: 3 out of 5
following a purchase from 26/02/2024
This is my first order on your site, I am very satisfied.
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Laurent D.
Rating: 3 out of 5
following a purchase from 17/02/2024
Very good material, I highly recommend it
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Jean Claude C.
Rating: 3 out of 5
following a purchase from 16/02/2024
Fast, accurate delivery
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Damien D.
Rating: 2 out of 5
following a purchase from 09/02/2024
Product received defective and seller does not respond to messages. Fortunately purchase made by Naturabuy with buyer protection. Too bad Deconinck doesn't provide after-sales service.
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Jean Pierre M.
Rating: 2 out of 5
following a purchase from 11/02/2024
A faulty package
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Thierry G.
Rating: 3 out of 5
following a purchase from 11/02/2024
The package was totally exploded.
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Gerrit J H.
Rating: 1 out of 5
following a purchase from 11/02/2024
more than adequate. 4 starrren. according to message neatly verpact and received highly recommended the sport fisherman
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Gervais P.
Rating: 2 out of 5
following a purchase from 25/01/2024
Much too much waiting order placed on 25 01 2024 delivered on 8 02 2024 and no return following the mail information Mr PRUVOST
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Paul D.
Rating: 2 out of 5
following a purchase from 03/02/2024
Perfect
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Roland L.
Rating: 3 out of 5
following a purchase from 27/01/2024
Not enough description on some items
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Julien H.
Rating: 1 out of 5
following a purchase from 18/01/2024
0
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Thierry C.
Rating: 1 out of 5
following a purchase from 31/05/2023
Hello, I was very disappointed with the trout rod I bought from you. The equipment was very fragile and the rod broke when I did some dry ironing in a river. I don't know if I can be compensated?
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Ricardo M.
Rating: 1 out of 5
following a purchase from 24/12/2023
5 star
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Dimitri L.
Rating: 2 out of 5
following a purchase from 21/12/2023
See with the carrier dpd because I requested home delivery and I was delivered in a relay point attention.
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Jonathan M.
Rating: 3 out of 5
following a purchase from 14/11/2023
almost 1 month for delivery
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Pascal R.
Rating: 1 out of 5
following a purchase from 04/12/2023
Nothing to say about the merchant site, but the delivery company is too long.
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Alain F.
Rating: 2 out of 5
following a purchase from 03/12/2023
width of folders not identical to catalog dimensions
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Eric L.
Rating: 3 out of 5
following a purchase from 24/11/2023
THE FLOATS DO NOT HAVE THE FIXING FOR THE FISHING WIRE??? they are sold simple without wire pass as they are of different diameter it is the anguish to find the good diameter.
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Michel M.
Rating: 3 out of 5
following a purchase from 25/11/2023
20mm medium quality boilie board.
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Damien M.
Rating: 3 out of 5
following a purchase from 20/11/2023
Fast delivery. But moths in my bag of cornmeal.
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