Customer reviews of Deconinck Fishing

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 15 187 published reviews

Summary of reviews

Delivery is a standout feature of the online store, with many customers highlighting their orders arriving within 24 to 48 hours, often in excellent condition and with careful packaging. The speed and reliability of the shipping process contribute significantly to the positive shopping experience. Product quality consistently meets expectations, as buyers note that items received adhere closely to descriptions and specifications. Customer service is also praised; the team is described as attentive and professional, enhancing overall satisfaction.

Reviews 1, 2 and 4 stars

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olivier V.
Rating: 4 out of 5
following a purchase from 05/05/2024
Should signal when there is a shortage, I would have ordered another model. Thank you
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Bruno J.
Rating: 1 out of 5
following a purchase from 05/05/2024
No, because the customer was not informed of the delivery and that the product was not from sotck.
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vincent C.
Rating: 2 out of 5
following a purchase from 27/04/2024
Order delivered incomplete with a delay of more than one month. An unavailable item in the process of being reimbursed. Very difficult to get an email back on order status.
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Rudi V.
Rating: 4 out of 5
following a purchase from 23/05/2024
Prompt and just delivered 👍👍.
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Fabrice D.
Rating: 4 out of 5
following a purchase from 22/05/2024
deconinck has some great products
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Claude D.
Rating: 4 out of 5
following a purchase from 23/05/2024
As serious and professional as ever.
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Anthony S.
Rating: 4 out of 5
following a purchase from 20/05/2024
Order well received just a little problem the can not butyrique close well so it leaked into the package good I suspected a little when I picked up the package there was a smell of cheese 😂
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Olivier L.
Rating: 2 out of 5
following a purchase from 20/05/2024
One of the primer packs arrived burst in the box
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JEAN PHILIPPE G.
Rating: 4 out of 5
following a purchase from 18/05/2024
It's a pity that the Deconinck GOUSSAINVILLE ( France ) has closed as I used to live next door.
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Jérémie B.
Rating: 1 out of 5
following a purchase from 27/04/2024
I came across a faulty product (it happens....), the problem is that after several emails AND going through my customer account, I had no return from Deconinck... In short, very disappointed with the site and especially with customer service (totally non-existent)...
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bruno F.
Rating: 4 out of 5
following a purchase from 05/05/2024
Good, nothing to say
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Bruno D.
Rating: 2 out of 5
following a purchase from 16/05/2024
Hello, the material arrived quickly. Too bad the pellet boxes are on 8.4 are broken, so the krill and Fish pellets are mixed! 😕 Boxes frankly too fragile
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patrick L.
Rating: 1 out of 5
following a purchase from 15/05/2024
Hello, I would like to know where my order is, I can not track my order. Having no news, I went to the relay point, to date 21/05/2024, nothing! What can I do? Thank you
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leybros L.
Rating: 4 out of 5
following a purchase from 14/05/2024
Very fast
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Romain D.
Rating: 2 out of 5
following a purchase from 13/05/2024
Package in poor condition and one product missing
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Jean-Claude D.
Rating: 1 out of 5
following a purchase from 03/05/2024
Very disappointed, because my package was delivered after 2 weeks and I am missing 1 item.
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Daniel D.
Rating: 2 out of 5
following a purchase from 09/05/2024
Product not as described
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Daniel B.
Rating: 1 out of 5
following a purchase from 26/04/2024
Very long lead times, over 10 days, even though several of the items ordered were "express" ...
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Fernand R.
Rating: 1 out of 5
following a purchase from 29/04/2024
delivery received not in conformity with the order (item less expensive than the one paid for!) no reply to complaint emails, as a regular customer I have seen the quality of service drop enormously, for me it's over.
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Lionel C.
Rating: 1 out of 5
following a purchase from 03/05/2024
I did not receive them
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alain F.
Rating: 2 out of 5
following a purchase from 07/05/2024
I still haven't received my order
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Jean-Pierre C.
Rating: 2 out of 5
following a purchase from 03/05/2024
The order still hasn't arrived.
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eric D.
Rating: 1 out of 5
following a purchase from 06/05/2024
Hello still not received the package
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alain P.
Rating: 2 out of 5
following a purchase from 06/05/2024
Nothing to say about the products I put 5 for the products and 0 for the delivery Package left of before my door, anyone could have taken this package
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Jacques M.
Rating: 4 out of 5
following a purchase from 04/05/2024
super continuer comme ca longtemps
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Jean C.
Rating: 1 out of 5
following a purchase from 30/04/2024
I have not received my order via dpd
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Olivier P.
Rating: 4 out of 5
following a purchase from 27/04/2024
Very happy as always
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Daniel M.
Rating: 4 out of 5
following a purchase from 26/04/2024
Nothing to say, everything went smoothly and quickly.
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lacolombe S.
Rating: 2 out of 5
following a purchase from 29/04/2024
Very fast super
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Romano N.
Rating: 1 out of 5
following a purchase from 23/04/2024
Order not in
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Bert S.
Rating: 1 out of 5
following a purchase from 22/04/2024
First it was sent by post and then they strike I send a message if it could be sent by someone else then the answer was no it's already at the post and then when the post doesn't strike anymore it is sent by you with gls then you can't even send the right number how I can track my package never again will I order anything with you
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fernand L.
Rating: 4 out of 5
following a purchase from 21/04/2024
you will find everything you need and they are very friendly
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jean marc M.
Rating: 1 out of 5
following a purchase from 20/04/2024
I find it too heavy and too supple.
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Remy A.
Rating: 4 out of 5
following a purchase from 19/04/2024
Arrive safely without breakage! Thank you
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Étienne C.
Rating: 4 out of 5
following a purchase from 18/04/2024
fast shipping, medium packaging
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Rita C.
Rating: 4 out of 5
following a purchase from 17/04/2024
Notify on time when it will be delivered
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Patrick C.
Rating: 4 out of 5
following a purchase from 16/04/2024
Stock is always up to date and accurate, so shipments are fast. Top ... !
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bernard D.
Rating: 2 out of 5
following a purchase from 16/04/2024
hello delivery very good but the package not so great a bag of bentonite completely open another with a cut of 8cm all obviously loose in the package then a good cleaning soon may be
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Renaud S.
Rating: 4 out of 5
following a purchase from 10/04/2024
They are very serious
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gilles D.
Rating: 4 out of 5
following a purchase from 17/04/2024
Perfect
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