Customer reviews of Deconinck Fishing

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 15 596 published reviews

Summary of reviews

The store consistently delivers fast service and quick delivery times, with many notes of receiving items within or ahead of expectations and packages arriving well protected. Customers highlight reliable conformity to orders, with items matching what was ordered and materials meeting or exceeding expectations, including solid packaging and up-to-date stock. The experience is characterized by professional, helpful service and a pleasant shopping process, with praise for responsiveness, clear communication when substitutions were offered, and overall satisfaction with prices and promotions. Overall, the combination of prompt delivery, accurate orders, and courteous, efficient staff stands out as the store’s main strengths.

Reviews 1 and 2 stars

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D
Dyon I.
Rating: 1 out of 5
following a purchase from 13/08/2026
My package was not delivered, and they are not helping much to find out where it is.
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Joel V.
Rating: 1 out of 5
following a purchase from 13/08/2026
Order still not received, since the order date of 13/08/2026
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Stéphane S.
Rating: 1 out of 5
following a purchase from 10/08/2026
Wrong item
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Julien G.
Rating: 1 out of 5
following a purchase from 30/07/2026
Very disappointed. My order arrived with the boilies full of moisture, the box split open and a bag torn inside. All the seeds are mixed together. I have to leave for a fishing trip and don’t have time to return the product, so I have to buy more elsewhere, which I hadn’t planned on. Their solution? Sort out the mixed seeds and send back the unused bags after the holidays. A complete disaster. Discounts are great, but quality matters more.
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Aymeric R.
Rating: 1 out of 5
following a purchase from 29/07/2026
Package thrown over my fence, resulting in one broken rod after 3 fishing sessions.
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Leo S.
Rating: 1 out of 5
following a purchase from 21/07/2026
I still have NOT received my order
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Clement C.
Rating: 2 out of 5
following a purchase from 30/07/2026
slowness of shipments
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Bouheraoua F.
Rating: 2 out of 5
following a purchase from 24/07/2026
The Flashmer lure glue on sale unfortunately does not stick... maybe an old batch?
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Alain M.
Rating: 1 out of 5
following a purchase from 22/07/2026
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Florence D.
Rating: 1 out of 5
following a purchase from 14/07/2026
My order is blocked and no news even though I contacted customer service by phone and by email
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Jason D.
Rating: 1 out of 5
following a purchase from 11/07/2026
The diameter of the holes is too small
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Jordy P.
Rating: 2 out of 5
following a purchase from 12/07/2026
products are not how they should be
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Alain T.
Rating: 1 out of 5
following a purchase from 07/07/2026
no news about my order, delay
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Philippe D.
Rating: 1 out of 5
following a purchase from 01/07/2026
Despite the payment for express delivery, I still haven't received anything???
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Herve A.
Rating: 2 out of 5
following a purchase from 27/06/2026
Hello, no sansas stamp and poor quality carbon. Too bad
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Daniel G.
Rating: 2 out of 5
following a purchase from 16/06/2026
Non-compliant products for some. 10 kg of biscuit flour received instead of 3 ordered and invoiced. No chervil while I had ordered and paid for 10 kg. See my response letter dated June 24. Photo attached. Awaiting a decision from you. A letter posted on June 23. 2 errors for 8 different products. Apart from that, satisfactory packaging. Have a nice day.
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Didier G.
Rating: 2 out of 5
following a purchase from 12/06/2026
I still haven't received my order.
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Gerard H.
Rating: 1 out of 5
following a purchase from 03/06/2026
Did not receive the desired items because the website is not up to date regarding photos
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Drouillon G.
Rating: 2 out of 5
following a purchase from 23/05/2026
Hello, having received an email last Friday that my package had arrived at the Relay point. To my surprise, reading about my arrival at this relay point. My package had not arrived. Do you have any news? Thank you. Drouillon Gregory
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Marie-Aurore B.
Rating: 2 out of 5
following a purchase from 01/05/2026
The package was not delivered where I had requested. I received 3 emails indicating three different delivery locations, including my home. Only for it to be placed in the bins. Of course, it was noted at the pharmacy not in the bins in the nearby parking lot. If the mistake is mine, it is because your ordering site is poorly configured as this is the second time there has been a delivery error.
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Pascal N.
Rating: 1 out of 5
following a purchase from 10/05/2026
worst delivery in the world
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Frédéric S.
Rating: 1 out of 5
following a purchase from 05/05/2026
1st and last order on this site. 10 days for delivery of a product in stock.
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Gilles M.
Rating: 1 out of 5
following a purchase from 03/05/2026
not delivered to home as planned I had to go pick up the package at a pick-up point
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Guy L.
Rating: 2 out of 5
following a purchase from 30/04/2026
Package opened The store received it like that half open difficult to scan thank you for finding who dared to open the package
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Jerome T.
Rating: 2 out of 5
following a purchase from 14/04/2026
Delivery never received at home due to your DPD delivery person
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Dominique P.
Rating: 1 out of 5
following a purchase from 12/04/2026
Order received quickly
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Guillaume W.
Rating: 1 out of 5
following a purchase from 12/04/2026
I paid to have it delivered to my home and I was delivered to a pickup point.
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Vilayseng V.
Rating: 2 out of 5
following a purchase from 09/04/2026
I placed only one order. Upon arrival, there were two packages delivered to two different locations.
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Alain F.
Rating: 1 out of 5
following a purchase from 20/03/2026
not the number of products ordered, not a word of apology, package stuck in a compartment not intended for this purpose '+ more than a quarter of an hour to retrieve the package after having cut the box with a knife)
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Marc H.
Rating: 1 out of 5
following a purchase from 10/03/2026
I had ordered liver boilies, I received monster crab, it's not what I wanted !!!!!
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Frédéric L.
Rating: 1 out of 5
following a purchase from 10/03/2026
Hello, very satisfied
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Sylvain D.
Rating: 1 out of 5
following a purchase from 15/02/2026
Hello, I ordered an umbrella, and from the first assembly, I noticed that the area above the closure was cracked. I had already mentioned to you that I had owned a similar umbrella before, without ever encountering this kind of problem. I sent you an email on Tuesday, February 17, but I have not yet received a response. This seems to me to be a manufacturing defect, and I am waiting for a reply from you.
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Claude N.
Rating: 1 out of 5
following a purchase from 29/01/2026
The sleeves ordered for my 13-foot rods did not match what I expected; indeed, my 13-foot rods did not fit in length. They were adjustable and sold for 12 and 13-foot rods. I am rather unhappy; I had to return the products at my own expense. I don't think I am the only one in this case.
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Philippe R.
Rating: 1 out of 5
following a purchase from 08/02/2026
Disappointed fabric of the pellets They are all broken useless for fishing with
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Yannick F.
Rating: 2 out of 5
following a purchase from 26/01/2026
I ordered a spinning rod and received a casting rod....not expected. Not great
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Cedric G.
Rating: 2 out of 5
following a purchase from 22/01/2026
Still nothing received after a week, Mondial Relay is messing everything up and sent my package 800 km away from the pickup point, a complete mess.
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Bruno D.
Rating: 1 out of 5
following a purchase from 17/01/2026
Perfect
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Michel V.
Rating: 2 out of 5
following a purchase from 14/01/2026
I ordered two bags from the JRC Defender series as shown in the picture. Now I have received two bags from the Defender Two series that were not in the picture and therefore do not match the rest of my set.
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Pascal J.
Rating: 2 out of 5
following a purchase from 02/01/2026
for the order it's okay but for the delivery of the package it might be necessary to pay more attention to the recipient thank you and best wishes Pascal Joiret
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Rudy C.
Rating: 2 out of 5
following a purchase from 01/01/2026
received the wrong order, had to print to return it, no email of receipt or thanks received yet. Boring!
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