Customer reviews of Deconinck Fishing

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 15 187 published reviews
5 13,3k 88% 4 1 176 8% 3 300 2% 2 180 1% 1 222 1%

Summary of reviews

Delivery is a standout feature of the online store, with many customers highlighting their orders arriving within 24 to 48 hours, often in excellent condition and with careful packaging. The speed and reliability of the shipping process contribute significantly to the positive shopping experience. Product quality consistently meets expectations, as buyers note that items received adhere closely to descriptions and specifications. Customer service is also praised; the team is described as attentive and professional, enhancing overall satisfaction.

Reviews 1 and 2 stars

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M
Menno R.
Rating: 2 out of 5
following a purchase from 13/03/2022
Order was complete and delivered quickly. Had ordered a pair of scissors and it was partially rusted, too bad.
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pascal V.
Rating: 2 out of 5
following a purchase from 09/03/2022
My wades a fishing session ....the seams are already loose ...at the level of knee reinforcements ...size take two less .
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J V.
Rating: 1 out of 5
following a purchase from 05/03/2022
Terrible delivery with GLS. If you don't walk down from the second floor fast enough the delivery guy has already left. Bill in the bus you may make a new appointment. What a worthless courier. For this reason I will never order anything through this website again.
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Marie-Anges G.
Rating: 1 out of 5
following a purchase from 01/03/2022
I would like to send you back my order which is not suitable. What should I do?
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Benoit D.
Rating: 2 out of 5
following a purchase from 23/02/2022
A little disappointed no ring on the floats
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yannick L.
Rating: 1 out of 5
following a purchase from 06/02/2022
Order well received the bag of cake stale cage feeder crushed.
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Pascal M.
Rating: 1 out of 5
following a purchase from 22/01/2022
Lack of information and photos on the sales site
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Franck P.
Rating: 2 out of 5
following a purchase from 26/11/2021
I am not really disappointed with the equipment but with the Deconinck site, during my last order, I received a cage feeder break I sent an email with photos and I never received an answer, it is not for the price but for the principle. I think that not responding to a customer is not professional.
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Xavier F.
Rating: 2 out of 5
following a purchase from 20/11/2021
Too bad my polenta bag was punctured
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Pascal M.
Rating: 2 out of 5
following a purchase from 08/10/2021
Very complicated to make purchases on the site because there is little information on the products and very few photos detailing the material The site needs to be more user-friendly and especially more explicit on the products
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serge A.
Rating: 2 out of 5
following a purchase from 25/09/2021
hello very disappointed, I order back lead in 40 grams and they deliver me 20 grams I make a mail and still without return of your part serge abonneau
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Sebastien L.
Rating: 1 out of 5
following a purchase from 12/09/2021
I received the equipment very quickly but with a dent in it. I sent an email with a picture the same day I received it but no answer or return. A little disappointed but I don't regret my purchase
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jean luc D.
Rating: 2 out of 5
following a purchase from 05/09/2021
Locking of the lockers hold very badly, it opens while carrying it, not satisfied
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fabrice D.
Rating: 2 out of 5
following a purchase from 28/08/2021
order received after 15 days instead of the immediate shipment announced, article no longer available so a different article received all this without any commercial gesture. A BIG BOF ....
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laurent D.
Rating: 1 out of 5
I ordered a bag with 24/48h delivery for 9€! I ordered on Friday and received it the following Thursday.
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Response from Deconinck Fishing
Thank you for your evaluation, your order of 30/07 at 16:14 was shipped on Monday, August 2 because there is no pickup on Saturday and Sunday. The package was delivered on Wednesday 4/08 at 16:35, so 48 hours later.
Sincerely
B
bruno F.
Rating: 1 out of 5
I received my product damaged in the packaging.broken closure, damaged angle, screw of foot which does not serve, what to do with this unusable product.cordially
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Response from Deconinck Fishing
Hello, we will take the station back from you. Sincerely
F
fortier S.
Rating: 2 out of 5
following a purchase from 15/06/2021
The package arrived on time but in bad condition. I hope the supplier will do something.
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bruno S.
Rating: 2 out of 5
following a purchase from 27/05/2021
good service, but no answer to a question about price difference
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Hugo L.
Rating: 1 out of 5
the delivery was 4 days late compared to what was announced and despite the amount paid to be delivered in 48h max the debit on my account however took 24h
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Response from Deconinck Fishing
Hello, your order is gone the next day, like all websites, we are dependent on the professionalism of our carrier.
Sincerely
M
Maurice D.
Rating: 2 out of 5
following a purchase from 26/04/2021
I have received my order but one of the items delivered does not conform to my order and, despite my emails, I still have no answer for this point for 4 days.
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DANIEL A.
Rating: 1 out of 5
following a purchase from 18/04/2021
Hello, A little disappointed because the spring under the clamp that holds the hook is twisted and therefore its operation is null.
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FRANCIS T.
Rating: 2 out of 5
following a purchase from 14/04/2021
Hello Well received the parcel but a box of ground glass all mouldy and maggots an open package in the box. Greetings
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michel D.
Rating: 1 out of 5
Deconinck no problem, but the carrier was not able to deliver my order because ...I don't know). The Deconinck customer service was able to send me back my order as soon as possible ...satisfied overall
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Response from Deconinck Fishing
Hello, thank you for your comment, like all websites, we are dependent on the seriousness of the deliverers who take care of our packages. We never leave a customer in the lurch. Sincerely
S
Sergejs S.
Rating: 1 out of 5
following a purchase from 15/03/2021
I was sent an item that I didn't order! Not what I ordered!
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Joel F.
Rating: 2 out of 5
following a purchase from 31/01/2021
1 material not functional in the order received, moreover the quality does not seem to be at the rendezvous despite the price of this article that we find cheaper almost in all stores
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Dimitri M.
Rating: 1 out of 5
following a purchase from 01/12/2020
On 3 orders 2 had problems the first I did not receive there right size of lure and have some that are missing then the second it was and the third have more than a week's delay and I ordered a rod of 230 cm I received a 110 that finish this store
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Cécile R.
Rating: 2 out of 5
The delivery time was not clearly defined and especially not respected by the deliveryman who moreover did not warn of his 1st passage nor left a notice of passage A little disappointed with the service of the blow
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Response from Deconinck Fishing
Hello,
Your order of 7-12 at 7pm was shipped on 8-12. We did our job and thank you for your order.
Like all websites, we are dependent on the delivery quality of the companies that handle our packages.
This was not the case for you, we apologize, since you received your package on 11-12-2020.
Sincerely
M
MONSIEUR C.
Rating: 1 out of 5
following a purchase from 24/11/2020
Incompetent delivery service Delivery 4 days later knowing that we were asked to make an appointment for delivery on Thursday morning. A sms was sent to warn us that they could not deliver and I made an appointment for another delivery on Friday to finish my order and arrive on Saturday at 1pm.
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dirk V.
Rating: 1 out of 5
following a purchase from 14/11/2020
Very good 'just the port' quite expensive 35%.
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Thierry B.
Rating: 1 out of 5
following a purchase from 10/10/2020
Site not serious sending of defective equipment, I warned by mail the problem to the seller but it did not see fit to answer me so 40 € for nothing
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Jean François L.
Rating: 2 out of 5
following a purchase from 29/05/2020
An article does not correspond to what I had ordered. Then, what frays me enormously is the gigantic lack of choice for the articles of fishing to the carnivorous and the trout. I hope much more seriousness of the staff to prepare the packages.
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Pascal L.
Rating: 2 out of 5
following a purchase from 22/05/2020
Fast delivery with personalized note. But I contacted the company because of a manufacturing defect of an item and no return from them.
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Eric P.
Rating: 2 out of 5
following a purchase from 18/05/2020
I'm very pleased with the service and the quality of the parcel, I'm sure it will be delivered to my door in the morning.
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Response from Deconinck Fishing
Thank you for your order, we are sorry for this inconvenience but like all websites, we are dependent on the seriousness of the deliverer to do his job properly. The main thing is that you have all received on time.
Sincerely
R
Remy F.
Rating: 1 out of 5
following a purchase from 12/05/2020
Unfortunately I received the lure but the size d under, I sent an email for the problem and never got a response or even an apology. To be avoided.
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Response from Deconinck Fishing
Hello, Smile, you received 2 decoys instead of one, you would be wrong to flee our site. Sincerely
G
Gaël M.
Rating: 1 out of 5
following a purchase from 30/04/2020
The delivery time was not respected I had paid for a delivery in 24 48 hours I placed the order on April 30 I received my package on May 14 I have not even been refunded just a credit of the shipping costs
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Fabien P.
Rating: 2 out of 5
following a purchase from 30/04/2020
Several breakage in full season fishing Product nash, lure keitec, soluble prologic. And the remainder in breakage does not remain on the order of departure Mr fp
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HENRI L.
Rating: 2 out of 5
following a purchase from 12/04/2020
Hello, order received on time, but the float pins are bent. No return from Deconinck on the subject despite my complaint. Photo sent to the DECONINCK site to prove it.
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Augustin R.
Rating: 1 out of 5
following a purchase from 26/02/2020
I have already ordered one week ago and I still haven't received my coli even though it was supposed to be delivered within 24/47H
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SEBASTIEN L.
Rating: 1 out of 5
following a purchase from 13/12/2019
Order of boilies carp package received open cardboard crushed bait inside I contact the store that tells me they can not do anything asks me the photo and tell me they will make a gesture on the next order bait being damaged I repasse an order the same day and the gesture I'm still waiting thank you for your sincerity and your serious not top at all
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Response from Deconinck Fishing
Hello, indeed, we forgot to send you the promised gift, we are sending you tomorrow 1kg of sk 30 in 20mm.
We apologize for this delay.
Cordially
Jean charles
D
dany W.
Rating: 2 out of 5
following a purchase from 14/12/2019
Error in my order
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