The store consistently delivers fast service and quick delivery times, with many notes of receiving items within or ahead of expectations and packages arriving well protected. Customers highlight reliable conformity to orders, with items matching what was ordered and materials meeting or exceeding expectations, including solid packaging and up-to-date stock. The experience is characterized by professional, helpful service and a pleasant shopping process, with praise for responsiveness, clear communication when substitutions were offered, and overall satisfaction with prices and promotions. Overall, the combination of prompt delivery, accurate orders, and courteous, efficient staff stands out as the store’s main strengths.
Fast, well presented. Unfortunately, the package arrived ripped open and with a torn bag: the contents spilled in the box, losing part of it.
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Jerome P.
Rating: 1 out of 5
following a purchase from 30/12/2025
I recovered my opened package
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Marc D.
Rating: 2 out of 5
following a purchase from 23/12/2025
Received part of the order. Looking for the second package?
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Stephane M.
Rating: 2 out of 5
following a purchase from 19/12/2025
There was a promotion buy 2 get 1 free we didn't get the free one, so in this case remove the fluorescent labels
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John H.
Rating: 1 out of 5
following a purchase from 18/12/2025
Best, unfortunately I don't find this a monster carp, can't get it on the hook so small sorry Regards john
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Sansão G.
Rating: 1 out of 5
following a purchase from 12/12/2025
I did not receive my entire order
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Christophe L.
Rating: 1 out of 5
following a purchase from 28/11/2025
Missing two products from my last order
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Thierry B.
Rating: 1 out of 5
following a purchase from 17/11/2025
Very good product and professionalism from Deconninck Fishing
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Hervé L.
Rating: 1 out of 5
following a purchase from 14/11/2025
Waders are not tailored for standard humans
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Johnny L.
Rating: 1 out of 5
following a purchase from 13/11/2025
Buy 4 products pay for three what a rip-off
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John B.
Rating: 1 out of 5
following a purchase from 11/11/2025
My Preston pellets have a shelf life until January 2026. They were completely dried out, what a waste of money.
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Martial G.
Rating: 2 out of 5
following a purchase from 08/11/2025
1 of the 2 bags was punctured in the box
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Marion M.
Rating: 2 out of 5
following a purchase from 04/11/2025
Seems to be of good quality but unfortunately the size is not suitable at all. I ordered a size 36 and it's a 40, my friend wears a 40 and it fits him perfectly. For a 36 there is still a significant difference in size, it is obvious to the naked eye that it's not a 36... disappointed purchase. And no response from the seller at the moment to find a solution....
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Jacques B.
Rating: 1 out of 5
following a purchase from 20/10/2025
The 4 MATRIX buckets ordered do not meet my expectations at all. They are tiny. The lack of technical information (size and dimensions in cm) on your website needs to be reviewed. I have no use for half of the supplies received from my order... I await your explanations and comments.
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Patrice S.
Rating: 1 out of 5
following a purchase from 11/10/2025
Package delivered to the wrong address (20 kilometers from my home) The feet of the reception carpet were mounted upside down Impossible to attach the two bars that should be fixed to the back of the tripod
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Bernard V.
Rating: 1 out of 5
following a purchase from 10/10/2025
The product is presented as a Best Seller but is very limited in its use. Product returned very disappointed
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Patrick F.
Rating: 1 out of 5
following a purchase from 09/10/2025
No worries.. you can go there with your eyes closed..
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Laurent H.
Rating: 2 out of 5
following a purchase from 06/10/2025
A week has passed and still no package.
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Dominique M.
Rating: 1 out of 5
following a purchase from 02/10/2025
Received the Teckson gas stove and the 4 cartridges well, but the operating manual for the stove is in Polish and English, no manual in French, this is unacceptable!!!
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Alain F.
Rating: 2 out of 5
following a purchase from 01/10/2025
This is the second time I buy online from DCK at a certain price; two days after my order the price drops by more than 10%. Is there something to question?
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Pascal V.
Rating: 1 out of 5
following a purchase from 21/08/2025
package arrived in bad condition, bags burst in the box.
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Maurice B.
Rating: 1 out of 5
following a purchase from 22/08/2025
Package of Robin red cut with a cutter, everything was spilled in my package. The least they could have done was to send me another one and not this one. Not serious.
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Lounes B.
Rating: 1 out of 5
following a purchase from 21/08/2025
It's very good
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Christophe L.
Rating: 1 out of 5
following a purchase from 18/08/2025
Thank you
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Rene U.
Rating: 1 out of 5
following a purchase from 13/08/2025
Order of 2 kg of monster hemp seeds, disappointed with the quality, looks more like bait hemp seeds. I will go to the competition.
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Allan F.
Rating: 1 out of 5
following a purchase from 13/08/2025
Super material!! Unfortunately, I am very disappointed with the DPD delivery, 5 days to receive my package when the site said 48h, very disappointed with the delivery.
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Philippe F.
Rating: 1 out of 5
following a purchase from 02/08/2025
not satisfied at all for an order two separate shipments for a single tracking link. Fortunately, Jean Charles Leroy was responsive to my email when I asked where the rest of the order was. I would think twice if I were to place an order with you again.
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David G.
Rating: 1 out of 5
following a purchase from 04/08/2025
I haven't received it yet, if I receive it I will leave a comment
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Bruno M.
Rating: 1 out of 5
following a purchase from 31/07/2025
fast and correct
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Marcel C.
Rating: 1 out of 5
following a purchase from 30/07/2025
I am eagerly awaiting news about my order 433. Email sent with all the details and still no news at all. Order placed in April! Generally, I am very satisfied with my orders.
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Gerard B.
Rating: 1 out of 5
following a purchase from 28/07/2025
I paid for a home delivery and I was delivered to a parcel pickup point and lost a day waiting for the delivery person to arrive who never showed up, really not satisfied at all, best regards, Gérard
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David B.
Rating: 1 out of 5
following a purchase from 19/07/2025
An error in the weight of the olives. I sent a message as soon as I received my package and I still have no news.
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Jean Jacques V.
Rating: 2 out of 5
following a purchase from 22/07/2025
Non-existent customer service when you have problems with equipment,
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Van Der Straeten J.
Rating: 2 out of 5
following a purchase from 22/07/2025
I had ordered 30 cm fishing line online and received 28 cm, and since it was urgent, I had to go out to change it, I still paid my shipping costs
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Renato M.
Rating: 1 out of 5
following a purchase from 23/07/2025
Broken and open plastic pellet box I suppose due to transport
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Zeimes J.
Rating: 1 out of 5
following a purchase from 17/07/2025
Chenvie Monster I asked how many millimeters the hemp monster was. It should be 4 to 5 mm, but the one I received was only 3 mm. I paid for two kilos at the same price as five kilos in Luxembourg.
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Eric F.
Rating: 1 out of 5
following a purchase from 08/07/2025
None, deadline, shipping not met
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Dominique D.
Rating: 2 out of 5
following a purchase from 20/06/2025
Hello. A bit disappointed with the quality of the lines...the filling is very basic. The cap is very fragile... Too bad for my first time online already mounted.
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Laurent C.
Rating: 1 out of 5
following a purchase from 07/06/2025
A star because I have no choice. Otherwise, there would be none. Purchase of a landing net handle with 2 elements stuck since receipt, and the customer service is not up to par. And no more news from the company. I understand why Deconinck France has closed.
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