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A
Rating: 2 out of 5
This is the second time I buy online from DCK at a certain price; two days after my order the price drops by more than 10%. Is there something to question?
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Customer reviews of Deconinck Fishing
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 15 187 published reviews
Summary of reviews
Delivery is a standout feature of the online store, with many customers highlighting their orders arriving within 24 to 48 hours, often in excellent condition and with careful packaging. The speed and reliability of the shipping process contribute significantly to the positive shopping experience. Product quality consistently meets expectations, as buyers note that items received adhere closely to descriptions and specifications. Customer service is also praised; the team is described as attentive and professional, enhancing overall satisfaction.
Reviews 1 and 2 stars
Reset filtersP
Rating: 1 out of 5
package arrived in bad condition, bags burst in the box.
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M
Rating: 1 out of 5
Package of Robin red cut with a cutter, everything was spilled in my package. The least they could have done was to send me another one and not this one. Not serious.
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L
Rating: 1 out of 5
It's very good
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C
Rating: 1 out of 5
Thank you
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R
Rating: 1 out of 5
Order of 2 kg of monster hemp seeds, disappointed with the quality, looks more like bait hemp seeds. I will go to the competition.
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A
Rating: 1 out of 5
Super material!! Unfortunately, I am very disappointed with the DPD delivery, 5 days to receive my package when the site said 48h, very disappointed with the delivery.
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P
Rating: 1 out of 5
not satisfied at all for an order two separate shipments for a single tracking link. Fortunately, Jean Charles Leroy was responsive to my email when I asked where the rest of the order was. I would think twice if I were to place an order with you again.
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D
Rating: 1 out of 5
I haven't received it yet, if I receive it I will leave a comment
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B
Rating: 1 out of 5
fast and correct
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M
Rating: 1 out of 5
I am eagerly awaiting news about my order 433. Email sent with all the details and still no news at all. Order placed in April! Generally, I am very satisfied with my orders.
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G
Rating: 1 out of 5
I paid for a home delivery and I was delivered to a parcel pickup point and lost a day waiting for the delivery person to arrive who never showed up, really not satisfied at all, best regards, Gérard
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D
Rating: 1 out of 5
An error in the weight of the olives. I sent a message as soon as I received my package and I still have no news.
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J
Rating: 2 out of 5
Non-existent customer service when you have problems with equipment,
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V
Rating: 2 out of 5
I had ordered 30 cm fishing line online and received 28 cm, and since it was urgent, I had to go out to change it, I still paid my shipping costs
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R
Rating: 1 out of 5
Broken and open plastic pellet box I suppose due to transport
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Z
Rating: 1 out of 5
Chenvie Monster I asked how many millimeters the hemp monster was. It should be 4 to 5 mm, but the one I received was only 3 mm. I paid for two kilos at the same price as five kilos in Luxembourg.
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E
Rating: 1 out of 5
None, deadline, shipping not met
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D
Rating: 2 out of 5
Hello. A bit disappointed with the quality of the lines...the filling is very basic. The cap is very fragile... Too bad for my first time online already mounted.
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L
Rating: 1 out of 5
A star because I have no choice. Otherwise, there would be none. Purchase of a landing net handle with 2 elements stuck since receipt, and the customer service is not up to par. And no more news from the company. I understand why Deconinck France has closed.
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F
Rating: 2 out of 5
Very light material and of lower quality to my taste!
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C
Rating: 1 out of 5
I did not receive my purchase.
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F
Rating: 1 out of 5
The material is great, but they put a large carbon landing net in a box 2.5m long and 20 cm square, into which they added 5 packs of 4kg boilies. As a result, a long and heavy box that was crushed during transport, and I received a new broken landing net at the handle and arms. All this just to avoid using two different boxes. Poor management, lack of control, employment of idiots, I don't know, but the result is there.
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C
Rating: 1 out of 5
No, on an order I am missing one detector, it's 3 detectors out of 4 that I had on my order. I want you to send me the fourth detector. Thank you for letting me know. Thank you.
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J
Rating: 1 out of 5
Product that does not match the description you gave me.
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Q
Rating: 1 out of 5
I had to refuse the package because there was flour everywhere inside since one of the bags was cut. Thank you for your response.
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M
Rating: 2 out of 5
Poorly packaged, one of the bags arrived torn even though the package was not damaged externally. I sent a message to customer service, no response.
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J
Rating: 2 out of 5
Delivery error, already seen with customer service
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S
Rating: 1 out of 5
PACKAGE SCHEDULED FOR DELIVERY ON FRIDAY. TOOK A DAY OFF FOR NOTHING BECAUSE NO PACKAGE RECEIVED
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M
Rating: 1 out of 5
I have been waiting for my order for a week and still nothing received
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S
Rating: 2 out of 5
My package arrived, my bag of corn flour was open in 2, the box was filled
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J
Rating: 1 out of 5
Not received all the right material still no news from them not cool
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V
Rating: 1 out of 5
Order not received
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C
Rating: 2 out of 5
Hello, Upon opening my package, I noticed that a liquid had leaked and spread throughout the box. Could you please tell me what the procedure is to follow in this case? Thank you in advance.
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B
Rating: 1 out of 5
I received a 5-kilo bag of Chevenis that was cracked with the entire contents of the bag spilled into the box, and I have not received a response to my request for a replacement.
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A
Rating: 1 out of 5
I asked to return this order the day after receiving it. I am still waiting for your approval to do so!!!
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J
Rating: 1 out of 5
AFTER SEVERAL ORDERS WITH DECONINCK. I HAVE NEVER RECEIVED AN ORDER IN SUCH A CATASTROPHIC STATE AS THE ONE I RECEIVED, CARTON COMPLETELY TORN, BAG OF POWDER PIERCED, LIQUID AUDITORY OPEN. I CONTACTED CUSTOMER SERVICE, RESPONSE WITHOUT FOLLOW-UP. IT IS WITH REGRET THAT I LEAVE A NEGATIVE REVIEW, BUT WITHOUT ANY RESPONSE FROM THEM.
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M
Rating: 2 out of 5
The 10kg bag of breadcrumbs was ripped open at the seam..
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A
Rating: 1 out of 5
Order received 9 days later
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R
Rating: 1 out of 5
One of the fishing rod elements is broken. I would like to exchange it. Please let me know the procedure.
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