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F
Rating: 2 out of 5
Very light material and of lower quality to my taste!
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Customer reviews of Deconinck Fishing
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 15 596 published reviews
Summary of reviews
The store consistently delivers fast service and quick delivery times, with many notes of receiving items within or ahead of expectations and packages arriving well protected. Customers highlight reliable conformity to orders, with items matching what was ordered and materials meeting or exceeding expectations, including solid packaging and up-to-date stock. The experience is characterized by professional, helpful service and a pleasant shopping process, with praise for responsiveness, clear communication when substitutions were offered, and overall satisfaction with prices and promotions. Overall, the combination of prompt delivery, accurate orders, and courteous, efficient staff stands out as the store’s main strengths.
Reviews 1 and 2 stars
Reset filtersC
Rating: 1 out of 5
I did not receive my purchase.
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F
Rating: 1 out of 5
The material is great, but they put a large carbon landing net in a box 2.5m long and 20 cm square, into which they added 5 packs of 4kg boilies. As a result, a long and heavy box that was crushed during transport, and I received a new broken landing net at the handle and arms. All this just to avoid using two different boxes. Poor management, lack of control, employment of idiots, I don't know, but the result is there.
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C
Rating: 1 out of 5
No, on an order I am missing one detector, it's 3 detectors out of 4 that I had on my order. I want you to send me the fourth detector. Thank you for letting me know. Thank you.
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J
Rating: 1 out of 5
Product that does not match the description you gave me.
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Q
Rating: 1 out of 5
I had to refuse the package because there was flour everywhere inside since one of the bags was cut. Thank you for your response.
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M
Rating: 2 out of 5
Poorly packaged, one of the bags arrived torn even though the package was not damaged externally. I sent a message to customer service, no response.
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J
Rating: 2 out of 5
Delivery error, already seen with customer service
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S
Rating: 1 out of 5
PACKAGE SCHEDULED FOR DELIVERY ON FRIDAY. TOOK A DAY OFF FOR NOTHING BECAUSE NO PACKAGE RECEIVED
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M
Rating: 1 out of 5
I have been waiting for my order for a week and still nothing received
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S
Rating: 2 out of 5
My package arrived, my bag of corn flour was open in 2, the box was filled
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J
Rating: 1 out of 5
Not received all the right material still no news from them not cool
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V
Rating: 1 out of 5
Order not received
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C
Rating: 2 out of 5
Hello, Upon opening my package, I noticed that a liquid had leaked and spread throughout the box. Could you please tell me what the procedure is to follow in this case? Thank you in advance.
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B
Rating: 1 out of 5
I received a 5-kilo bag of Chevenis that was cracked with the entire contents of the bag spilled into the box, and I have not received a response to my request for a replacement.
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A
Rating: 1 out of 5
I asked to return this order the day after receiving it. I am still waiting for your approval to do so!!!
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J
Rating: 1 out of 5
AFTER SEVERAL ORDERS WITH DECONINCK. I HAVE NEVER RECEIVED AN ORDER IN SUCH A CATASTROPHIC STATE AS THE ONE I RECEIVED, CARTON COMPLETELY TORN, BAG OF POWDER PIERCED, LIQUID AUDITORY OPEN. I CONTACTED CUSTOMER SERVICE, RESPONSE WITHOUT FOLLOW-UP. IT IS WITH REGRET THAT I LEAVE A NEGATIVE REVIEW, BUT WITHOUT ANY RESPONSE FROM THEM.
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M
Rating: 2 out of 5
The 10kg bag of breadcrumbs was ripped open at the seam..
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A
Rating: 1 out of 5
Order received 9 days later
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R
Rating: 1 out of 5
One of the fishing rod elements is broken. I would like to exchange it. Please let me know the procedure.
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F
Rating: 2 out of 5
Delivery too long, I ordered boilies on the 12th and still haven't received them.
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A
Rating: 1 out of 5
Hello, I ordered on April 12 ... I receive a message saying that my package has been sent and well not at all it was sent on April 16 why already lying to me.... it is April 20 and still nothing .... yet I often order from you.... now with reflection I will hesitate to order from you... Best regards
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E
Rating: 1 out of 5
Good product
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P
Rating: 2 out of 5
I ordered 2 boxes of dumble pellets, I received 2 boxes of super skrill.
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G
Rating: 1 out of 5
Fishing rod that I ordered came damaged! Connection next to the second ring is broken.
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A
Rating: 1 out of 5
Order lost... so I didn't receive my products for my competition. Very disappointed
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P
Rating: 2 out of 5
Very poor quality item, the piezo works but doesn't light the stove, so you need a lighter.
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C
Rating: 2 out of 5
Package received with one side open, the 4 bags of peeled nuts burst.
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T
Rating: 1 out of 5
Hello, just like my other orders, I am completely satisfied with this one!!!! The products are perfect and correspond exactly to my order, however the giant corn bag and 2 out of 4 bags of pellets burst during transport. The transport box was damaged and even perforated from underneath, thank you Mondial Relay.
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C
Rating: 1 out of 5
Damaged package repackaged Not delivered to home but to a pickup point even though the shipment was supposed to be to home. Unreliable carrier.
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A
Rating: 1 out of 5
I have placed my order and if I want to see when it will be shipped, I cannot do that unless I create an account on their website. I find this unfair. You should not force me to create an account with you. If you had indicated this at the beginning, I would have decided whether to place an order or not, but now it is too late for me!
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F
Rating: 1 out of 5
The aroma is open and the squid flour bag was torn
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A
Rating: 2 out of 5
Hello, the package was exploded and everything mixed, the milk with the pellets, a disaster ,,,,,???????
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C
Rating: 1 out of 5
Nothing
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C
Rating: 2 out of 5
The hempseed is sold ( photo of cooked hempseed ) cooked so I deduce that it was cooked, but no a little disappointed
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E
Rating: 1 out of 5
I ordered 3 bags of primers, 1 bags cracked at the weld on almost all the length 😢 .the cartons were not damaged is it the problem of the deliveryman or a defect of welding of the plastic.... The packaging should be more reinforced especially on the bottom of the bags!!!
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P
Rating: 2 out of 5
Hello I have sent you an email by which I am missing but 2 probe is on the primer bags a bag was pierced made the necessary for the 2 probe thank you
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G
Rating: 1 out of 5
Order placed and invoiced for France for transport, delivery requested to my home, the 3 parcels arrived in a Mondial Relay point 40 km from my home, so 80 km round trip, the carrier did not come to my home, no notice of passage, nor call or message, I sent an email to the merchant, for 1 week, no return or response, I do not recommend.
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F
Rating: 1 out of 5
No worries
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