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P
Rating: 2 out of 5
Order still hasn't arrived I think it's taking too long
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Customer reviews of Deconinck Fishing
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 15 187 published reviews
Summary of reviews
Delivery is a standout feature of the online store, with many customers highlighting their orders arriving within 24 to 48 hours, often in excellent condition and with careful packaging. The speed and reliability of the shipping process contribute significantly to the positive shopping experience. Product quality consistently meets expectations, as buyers note that items received adhere closely to descriptions and specifications. Customer service is also praised; the team is described as attentive and professional, enhancing overall satisfaction.
Reviews 1 and 2 stars
Reset filtersW
Rating: 2 out of 5
Disappointed, my seed packets arrived all stale in the parcel.
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F
Rating: 1 out of 5
I still haven't received anything, I demand a refund.
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W
Rating: 1 out of 5
The bags of tiger nut were exploded in the box, a very bad surprise.
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H
Rating: 2 out of 5
Hello I am disappointed by this second order. A bag of groundbait was punctured in 2 places and the antenna of the 1 gram float is a normal antenna without color graduation which is not optimal for pate fishing.
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M
Rating: 1 out of 5
Useless products, I thought it was oil but no ... Disappointed
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L
Rating: 2 out of 5
On the order, two bags of stale flour all loose in the box. Thank you very much😔😔
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J
Rating: 1 out of 5
Order placed on 17/8 / 24 ,today 25/8 still not received 😤
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J
Rating: 2 out of 5
Not very satisfied with my 3rd order, parcel lost by mondial relay, I had to go and pick up my item in store to get it in time. 1h30 round trip and no compensation.
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A
Rating: 1 out of 5
It took a long time to arrive, disappointed
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R
Rating: 2 out of 5
Delivery went wrong.....had to drive 30km instead of 8km to pick up my package....!!!!
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I
Rating: 1 out of 5
Not received
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S
Rating: 2 out of 5
Order still not received today is 5 days after placing order!!!! Usually it's faster
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L
Rating: 1 out of 5
Hello I am a customer of yours, I received my Cde and a float was broken, I immediately called and I had Guillaume on the phone to make a claim. I sent a message with a photo but no reply! I'm disappointed but it doesn't matter, I'll stop complaining, too bad.
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B
Rating: 1 out of 5
Still waiting for my products
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B
Rating: 2 out of 5
Kavais je suis pas satisfait j'avais laissé 1 message précisant le diametre pour la canne sensas parallèle 726 que vous avez chez vous apparemment le vendeur n'a pas vérifié et m'a envoyé le 35 et bienur c'est l'autre en 33 de plus comme jai déballer le produit je suis pas content de plus vous marqué par 3 sur la vente? Please explain why I received 1. Mr becquet patrick
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B
Rating: 2 out of 5
I did not receive the chenevis oil with the 4 packets of chenevis cake as on the advertisement I received. I have written to you and I am still waiting for a reply.
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B
Rating: 1 out of 5
I received my parcel on time but the bag of flour I ordered was ripped open and emptied into the box! Thank you
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M
Rating: 2 out of 5
First purchase and a lot of disappointments Forgets and breakage Called by the seller promising to make new equipment available and to give me the forgotten equipment I would update my bill if all this was respected
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F
Rating: 1 out of 5
Bag arrived pierced and package undamaged Customer service response not very professional
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B
Rating: 2 out of 5
Lots of choice and very good price, but delivery takes a long time. It's been over 2 weeks and I still haven't received anything.
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M
Rating: 2 out of 5
hemp seeds 3 days in water still not germinated!
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R
Rating: 2 out of 5
Bags of flour crack in the parcel.
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K
Rating: 1 out of 5
All my mix bags were chipped
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L
Rating: 2 out of 5
It was written that for every three packs of flour a fourth was offered. This was not the case......
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J
Rating: 1 out of 5
Order arrived but in fact never arrived. Delivery times late .. In short...once not twice
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J
Rating: 1 out of 5
I have not yet received my order
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J
Rating: 2 out of 5
I have not yet received my Order which was registered on 23/05 and I am replying to this inquiry on 11/06.
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E
Rating: 1 out of 5
I placed an order on May 24th, today is June 10th and I still haven't received anything, but I'm receiving emails asking for satisfaction even though I haven't received my package. I'm very disappointed to have taken the risk of trying this site, I don't recommend it!
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A
Rating: 1 out of 5
Compliant parcel, garbolino spm21 float, some antennae deformed.
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I
Rating: 2 out of 5
I am still waiting for my package. There is no proper email communication with notifications informing YOU of the status of the package.
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G
Rating: 1 out of 5
You're worse than Pacific Pêche, which isn't very fast at shipping.
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C
Rating: 2 out of 5
My coli was crushed, a plastic bag of white breadcrumbs was punctured, I lost at least 1kg and a flat float fold was broken. Next time I'll be careful with the choice of carrier. Mondial Relay not reliable.
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P
Rating: 2 out of 5
bonjour bien reçu mon colis pas soucis mais oui il y a un mais un des sac était percé j'ai perdu un peu d'amorce
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B
Rating: 1 out of 5
No, because the customer was not informed of the delivery and that the product was not from sotck.
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V
Rating: 2 out of 5
Order delivered incomplete with a delay of more than one month. An unavailable item in the process of being reimbursed. Very difficult to get an email back on order status.
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O
Rating: 2 out of 5
One of the primer packs arrived burst in the box
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J
Rating: 1 out of 5
I came across a faulty product (it happens....), the problem is that after several emails AND going through my customer account, I had no return from Deconinck... In short, very disappointed with the site and especially with customer service (totally non-existent)...
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B
Rating: 2 out of 5
Hello, the material arrived quickly. Too bad the pellet boxes are on 8.4 are broken, so the krill and Fish pellets are mixed! 😕 Boxes frankly too fragile
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P
Rating: 1 out of 5
Hello, I would like to know where my order is, I can not track my order. Having no news, I went to the relay point, to date 21/05/2024, nothing! What can I do? Thank you
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