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R
Rating: 2 out of 5
Package in poor condition and one product missing
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Customer reviews of Deconinck Fishing
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 15 187 published reviews
Summary of reviews
Delivery is a standout feature of the online store, with many customers highlighting their orders arriving within 24 to 48 hours, often in excellent condition and with careful packaging. The speed and reliability of the shipping process contribute significantly to the positive shopping experience. Product quality consistently meets expectations, as buyers note that items received adhere closely to descriptions and specifications. Customer service is also praised; the team is described as attentive and professional, enhancing overall satisfaction.
Reviews 1 and 2 stars
Reset filtersJ
Rating: 1 out of 5
Very disappointed, because my package was delivered after 2 weeks and I am missing 1 item.
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D
Rating: 2 out of 5
Product not as described
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D
Rating: 1 out of 5
Very long lead times, over 10 days, even though several of the items ordered were "express" ...
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F
Rating: 1 out of 5
delivery received not in conformity with the order (item less expensive than the one paid for!) no reply to complaint emails, as a regular customer I have seen the quality of service drop enormously, for me it's over.
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L
Rating: 1 out of 5
I did not receive them
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A
Rating: 2 out of 5
I still haven't received my order
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J
Rating: 2 out of 5
The order still hasn't arrived.
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E
Rating: 1 out of 5
Hello still not received the package
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A
Rating: 2 out of 5
Nothing to say about the products I put 5 for the products and 0 for the delivery Package left of before my door, anyone could have taken this package
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J
Rating: 1 out of 5
I have not received my order via dpd
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L
Rating: 2 out of 5
Very fast super
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R
Rating: 1 out of 5
Order not in
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B
Rating: 1 out of 5
First it was sent by post and then they strike I send a message if it could be sent by someone else then the answer was no it's already at the post and then when the post doesn't strike anymore it is sent by you with gls then you can't even send the right number how I can track my package never again will I order anything with you
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J
Rating: 1 out of 5
I find it too heavy and too supple.
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B
Rating: 2 out of 5
hello delivery very good but the package not so great a bag of bentonite completely open another with a cut of 8cm all obviously loose in the package then a good cleaning soon may be
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G
Rating: 2 out of 5
I give 10 out of 10
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X
Rating: 1 out of 5
I didn't receive the right order even though I was fishing a few days later, so I'm very disappointed.
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R
Rating: 1 out of 5
I have received a completely different product and when informed the company about the issue they have never reacted back. Very disappointing customer service level without a professional approach.
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C
Rating: 1 out of 5
Shipping not fast, expired product
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Y
Rating: 1 out of 5
order not received and collection made
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B
Rating: 1 out of 5
Don't carry gls!
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J
Rating: 2 out of 5
Check your products before sending 3 kgs of chenevis polluted with small white worms.
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T
Rating: 1 out of 5
I have not received an order yet
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Y
Rating: 2 out of 5
Parcel received 3 weeks after order because product was out of stock following an offer.
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E
Rating: 1 out of 5
This is already the third week and my order has not arrived yet.
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A
Rating: 1 out of 5
Easter open boilie in the parcel
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P
Rating: 1 out of 5
Impossible to get my money back item does not correspond to what I ordered
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J
Rating: 2 out of 5
Very long delivery times.
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J
Rating: 2 out of 5
Le chenevis est petit pour du monstre juste 3/4 B.juilliere
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C
Rating: 1 out of 5
Incomplete order missing 10kg pellets and 2L molasses
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P
Rating: 2 out of 5
Hello, I am very dissatisfied with the DPD carrier, who sticks labels to close the pick uph
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P
Rating: 1 out of 5
I had ordered cooked hemp seeds and received raw!
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A
Rating: 1 out of 5
A second parcel is missing and no one is taking care of it. It's already been stuck in Belgium for 8 days... And I'm still waiting for it.
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C
Rating: 2 out of 5
I received my starter bags burst in a garbage bag I think it's from the delivery man but it's no pleasure cdt.
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P
Rating: 1 out of 5
Disastrous Mondial Relay delivery. Carton ripped off and glued back together with schotch. When I opened it, the amoce bag was punctured, and inside was a primer bag in a Mondial Relay bag. The 2 boxes of babycorn shattered and a part in powder. Unacceptable. I've never received a parcel so damaged and re-taped in such a way with so much damage.
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J
Rating: 1 out of 5
The delivery man dropped the package off all smashed up and left without waiting for anything.
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D
Rating: 1 out of 5
Wrong product
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D
Rating: 2 out of 5
Product received defective and seller does not respond to messages. Fortunately purchase made by Naturabuy with buyer protection. Too bad Deconinck doesn't provide after-sales service.
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J
Rating: 2 out of 5
A faulty package
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