Customer reviews of Deconinck Fishing

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 15 187 published reviews
5 13,3k 88% 4 1 176 8% 3 300 2% 2 180 1% 1 222 1%

Summary of reviews

Delivery is a standout feature of the online store, with many customers highlighting their orders arriving within 24 to 48 hours, often in excellent condition and with careful packaging. The speed and reliability of the shipping process contribute significantly to the positive shopping experience. Product quality consistently meets expectations, as buyers note that items received adhere closely to descriptions and specifications. Customer service is also praised; the team is described as attentive and professional, enhancing overall satisfaction.

Reviews 1 and 2 stars

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michel V.
Rating: 2 out of 5
following a purchase from 08/04/2023
parcel not recoverable in the locker of super u see to change of carrier........
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christophe C.
Rating: 1 out of 5
following a purchase from 06/04/2023
Hello, I did not receive the material I ordered. A black bowl and too small
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alexis L.
Rating: 2 out of 5
following a purchase from 08/04/2023
Usually everything is fine. But the last order they were wrong size of hook ordered and the box arrived all open because too full the tape did not hold.
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Bruno D.
Rating: 2 out of 5
following a purchase from 03/04/2023
Boxes with eches round pub they are rectangular pellet 2 package in 8 millimeters instead of 1 in 6 and the other in 8
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kiamrin S.
Rating: 2 out of 5
following a purchase from 02/04/2023
O ordered roasted peanut powder, it was barely powdered and it wasnt homogenous at all. When mixing with water it separated instantly. Threw it all away instantly... The shipping was really fast, but that doesnt really matter in my case. Im sure it was just a mistake expecting the wrong item when ordering. My review doesnt mean this is a bad website but just that my experience was bad. Please do you own thorough research.
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David L.
Rating: 1 out of 5
following a purchase from 01/04/2023
chenevis monster not monster at all ....plutot miniscule than monster.
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Philippe L.
Rating: 2 out of 5
following a purchase from 22/03/2023
The product received does not correspond to my order but should be changed soon
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jean jacques B.
Rating: 1 out of 5
following a purchase from 14/03/2023
PERFECT
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Anthony T.
Rating: 2 out of 5
following a purchase from 04/03/2023
Unfortunately the sleeve ordered does not allow to correctly receive 3 rods of 13 feet because of its too short length and its roundness. However, we are very pleased with the respect of the delivery time.
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M A.
Rating: 2 out of 5
following a purchase from 13/03/2023
6
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Christophe R.
Rating: 2 out of 5
following a purchase from 09/03/2023
Disappointed because first order for me but I did not receive the right item so I had to send it back
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MICHEL B.
Rating: 2 out of 5
following a purchase from 04/03/2023
I ordered 3 times 3 kg of bait and surprise I do not have the 3 free!!! marked in the promotion.
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Etienne S.
Rating: 1 out of 5
following a purchase from 05/03/2023
Nicely packaged and fast delivery,top service!
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Serge B.
Rating: 2 out of 5
following a purchase from 03/03/2023
After trying for several hours to put the line through the rod I gave up, this is the first time after almost 60 years of fishing that I get rid of a rod without even having fished once with it.
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patrick V.
Rating: 1 out of 5
following a purchase from 28/02/2023
Very above delivery not in conformity with the ordered after several email sent no answer I will not order any more one asks for boilies in 20 it sends us of the 24 one asks for explanations and not of answer a disadvise
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Philippe A.
Rating: 1 out of 5
following a purchase from 26/02/2023
About the sending and its quality no problem . But about the product that the size was mentioned while on the product there is also the size of indicated ... And a little too small for me moreover I am not sure that it is 44/45 ...; This is the reason for my note!
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anthony H.
Rating: 2 out of 5
following a purchase from 23/02/2023
Product arrived open results full of additives everywhere poorly protected quite disappointed
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Pascal B.
Rating: 1 out of 5
following a purchase from 19/02/2023
Hello I am disappointed I ordered the tutti frutti with minimum 3 colors finally I just received 1 color Really disappointed
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Pascal D.
Rating: 2 out of 5
following a purchase from 18/02/2023
Upon receipt of my package, much too loaded in my opinion, cardboard torn, 2 bags of primer pierced.
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dirk D.
Rating: 1 out of 5
following a purchase from 18/02/2023
Top
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Hovens J.
Rating: 2 out of 5
following a purchase from 10/02/2023
Ordered monster hemp. Well received and well packaged, but the hemp is of very poor quality despite the expiration date of 09/2024. Half, if not more, of the grains are rotten and I found live worms in the plastic packaging bag. I haven't tested the germination yet but I am very apprehensive about the result.
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Tania V.
Rating: 1 out of 5
following a purchase from 06/02/2023
Super
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mickael M.
Rating: 2 out of 5
following a purchase from 08/02/2023
I have always been satisfied with my orders but I received my package in a pitiful state, carton ripped off with an open bag of flour!
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jacques W.
Rating: 2 out of 5
following a purchase from 31/01/2023
the carrier fails and loses a third of the order
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daine P.
Rating: 2 out of 5
following a purchase from 19/01/2023
Package received. Although the address on the package was wrong
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Marc R.
Rating: 1 out of 5
following a purchase from 05/01/2023
Not enough stock they give a credit that never arrives
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Eddy S.
Rating: 1 out of 5
following a purchase from 26/12/2022
The package was ripped open so some of the contents were lost. I have sent you a mail with photo without result
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Rudy D.
Rating: 2 out of 5
following a purchase from 31/10/2022
Enormous delay in my order
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Donata S.
Rating: 1 out of 5
following a purchase from 15/11/2022
The wading suit I purchased is falling apart after a few uses. I have contacted but there is no response to my email.
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Philippe M.
Rating: 1 out of 5
following a purchase from 05/12/2022
I am very disappointed with this pump, 2 days ago I went to pull my worms, 1 try the pump in two, I had to glue but with stainless steel is not obvious, I had to take 3 kinds of glue that cost me as much as the pump
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Jean Marie P.
Rating: 1 out of 5
following a purchase from 08/12/2022
Order 7 yellow floats, received: 2 yellow, 4 red and 1 without antenna. Payment due in 4-5 weeks....
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maurice S.
Rating: 2 out of 5
following a purchase from 29/11/2022
I ordered an element for my rod with reversed take-up of the Milo brand, in June 2022. After a dozen emails and phone calls, I finally managed after 6 months of patience to receive the ordered element. You have to be patient when you have to deal with the after-sales service of Deconninck... Fortunately I was entitled to a commercial gesture, which I appreciated. Sincerely
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Elliot M.
Rating: 1 out of 5
following a purchase from 24/11/2022
An order that does not correspond to the site and a discussion with the staff so brief that no solution to find
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Christian D.
Rating: 1 out of 5
following a purchase from 13/07/2021
I have not been reimbursed
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Marc A.
Rating: 2 out of 5
following a purchase from 06/10/2022
Hello sir I am happy with the material but dissatisfied with the delay and the non respect of the deadlines without a commercial gesture that you promised.
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RENE J.
Rating: 2 out of 5
following a purchase from 14/11/2022
the site is terribly selling and I thought I would become a fervent customer for my needs in baits and lures. and for good reason I had finally found some chenevis in grain!...called "monster" so ideal for fishing! At the reception, deception and the kilo was joined the 5kgs of seeds that I had miraculously found to bait too bad!
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Cédric D.
Rating: 1 out of 5
following a purchase from 06/11/2022
8gr flat float, delivered broken, 6gr float, received in 3gr... And it's not in transport that they were damaged... That will teach me to order rather than go to the store.
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CHRISTOPHE L.
Rating: 1 out of 5
following a purchase from 17/10/2022
The material delivered is different from the one ordered. After a conversation. I call Jean Charles, the sales manager, and he tells me that an exchange will be made. Exchange will be made. Since then I have sent him 3 emails, all of which have gone unanswered. I thought this company was more serious. Big disappointment for me.
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Jean-luc G.
Rating: 2 out of 5
following a purchase from 29/10/2022
The cane cover is missing, please send it to me
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Željko L.
Rating: 1 out of 5
following a purchase from 01/10/2022
all good, but delivery disaster more than 20 days France-Croatia
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