Customer reviews of Deconinck Fishing

9,6 /10

Based on 15 187 published reviews

5 13,3k 88% 4 1 176 8% 3 300 2% 2 180 1% 1 222 1%

Summary of reviews

Delivery is a standout feature of the online store, with many customers highlighting their orders arriving within 24 to 48 hours, often in excellent condition and with careful packaging. The speed and reliability of the shipping process contribute significantly to the positive shopping experience. Product quality consistently meets expectations, as buyers note that items received adhere closely to descriptions and specifications. Customer service is also praised; the team is described as attentive and professional, enhancing overall satisfaction.

Reviews 1 and 2 stars

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Alexandre D.

Published on 29/10/2022 à 17h52 following a purchase from 20/10/2022

I leave only 2 stars because the size of the elastic was not asked me I find myself with 2,2 full so disappointed.

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Michel G.

Published on 25/10/2022 à 18h43 following a purchase from 18/10/2022

Weight and description exaggerated

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Régis L.

Published on 23/10/2022 à 11h05 following a purchase from 12/10/2022

They said what they did They did what they said They must

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Frédéric S.

Published on 20/10/2022 à 16h19 following a purchase from 08/10/2022

Disappointed 1first order and not the right size shelf tag with clothing tag

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loek P.

Published on 19/10/2022 à 17h37 following a purchase from 22/09/2022

Nothing received

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THIERRY W.

Published on 18/10/2022 à 10h48 following a purchase from 10/10/2022

Disappointed with the boilies 3/4 are not round and very soft. I called the salesman only knew how to say yes yes yes yes no argument from him to offer me another product. I do not recommend DECONINCK sorry.

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Thierry J.

Published on 18/10/2022 à 09h07 following a purchase from 07/10/2022

Still not received my order

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Response from Deconinck Fishing Published on 21/10/2022

Hello, your order was delivered on the 18th.
https://gls-group.eu/FR/fr/suivi-colis?match=00GGL1TR,00GHEHVA
Sincerely

William D.

Published on 09/10/2022 à 04h37 following a purchase from 30/09/2022

I ordered one kilo of liver post, I paid for this one kilo. But the real weight received was 960 grams. Disappointing especially since in my recipe I needed precisely 1kilo

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Sezgin I.

Published on 21/09/2022 à 11h23 following a purchase from 14/09/2022

3 kg of corn riddled with bugs was sent to me

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John B.

Published on 17/09/2022 à 18h52 following a purchase from 09/09/2022

Not satisfied 1 box of pellets arrived broken

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Alain V.

Published on 10/09/2022 à 14h24 following a purchase from 01/09/2022

Very Good

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Ties W.

Published on 29/08/2022 à 17h41 following a purchase from 23/08/2022

The stuff in good order received neatly handled

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gilles F.

Published on 28/08/2022 à 10h57 following a purchase from 20/08/2022

pellets of hemp cake received all crumbled old bag torn I do not recommend this site at all

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Peter D.

Published on 24/08/2022 à 14h36 following a purchase from 14/08/2022

Unsatisfactory. Purchased promo product, half not in stock and without notifying only half delivered as well. Not worth repeating.

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Guy T.

Published on 18/08/2022 à 06h57 following a purchase from 09/08/2022

excellent service

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Jean francois S.

Published on 08/08/2022 à 14h18 following a purchase from 01/08/2022

I took a size down for the waders....but I would need two...I have always worn size 43 and the 42/43 you sent me is a 45/46. Not serious to sell two sizes above. I will not go through your site anymore.

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dominique F.

Published on 07/08/2022 à 12h34 following a purchase from 29/07/2022

the problem I ordered big cornmeal and I got the thin one I keep it but

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Kévin J.

Published on 03/08/2022 à 13h08 following a purchase from 28/07/2022

Package received on time but the prowess spomb rod is already broken. Filling the bait rocket and the tip breaks clean. Waiting for a return from the SAV

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Alain M.

Published on 25/07/2022 à 11h07 following a purchase from 19/07/2022

Hello I received my package cardboard torn and the package of pellets that was inside torn pellets everywhere in the box and also a loss packaging remains to review

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PATRICK H.

Published on 20/07/2022 à 06h45 following a purchase from 11/07/2022

Hello, my order for the Match PM 30cm Baitwell was placed on 11/07/2022, one was well packaged and new, the other was not packaged and shows signs of wear...

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bieke L.

Published on 18/07/2022 à 15h49 following a purchase from 11/07/2022

Discount not given, though on the site -30 percent but paid full pot

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Bruno R.

Published on 18/07/2022 à 07h06 following a purchase from 11/07/2022

Order of 11/07 still not received on 18 !!!! Very negative opinion, there will be no other order from me.

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Response from Deconinck Fishing Published on 19/07/2022

Hello, your order of the 11th was shipped on the 12th, it seems that you have postponed the delivery many times.
Sincerely
19/07/2022 12:29 Parcel in agency DPD France Agence DPD de Nuits St Georges (21)
19/07/2022 09:27 Parcel in agency DPD France Agence DPD de Nuits St Georges (21)
19/07/2022 07:59 Delivery postponed following an appointment Agence DPD de Nuits St Georges (21)
19/07/2022 06:51 Instruction : the recipient has chosen to be delivered to another address
19/07/2022 05:30 Parcel in progress Agence DPD de Nuits St Georges (21)
18/07/2022 12:42 Parcel in DPD France agency DPD agency of Nuits St Georges (21)
18/07/2022 08:06 Instruction : the recipient has chosen to be delivered to his address
18/07/2022 08:01 Predict informs you : the recipient is invited to reschedule his delivery
18/07/2022 07:57 The delivery address requires additional information DPD agency in Nuits St Georges (21)
18/07/2022 05:37 Parcel in progress Agence DPD de Nuits St Georges (21)
15/07/2022 10:25 Instruction : the recipient has chosen to be delivered to his address
15/07/2022 08:20 Predict informs you : the recipient is invited to reschedule his delivery
15/07/2022 08:14 The delivery address requires additional information DPD agency in Nuits St Georges (21)
15/07/2022 06:20 Parcel in progress Agence DPD de Nuits St Georges (21)
13/07/2022 18:38 Instruction : the recipient has chosen to be delivered to his address
13/07/2022 14:22 Predict informs you : the recipient is informed that the delivery is impossible this day
13/07/2022 14:16 Predict informs you : delivery postponed in the next working days DPD agency of Nuits St Georges (21)
13/07/2022 02:27 Parcels in progress Sorting center DPD of Beaune (121)
12/07/2022 19:12 Predict informs you : delivery dates and slots proposed to the recipient
12/07/2022 19:06 Parcel in preparation at the sender's DPD agency in Douvrin (62)
12/07/2022 16:56 Parcel taken in charge by DPD France DPD agency in Douvrin (62)
12/07/2022 16:56 Parcel taken in charge by DPD France DPD agency of Douvrin (62)

YVES M.

Published on 10/07/2022 à 20h11 following a purchase from 04/07/2022

ordered waddind shoes with felt soles and received rubber soles despite the description on the sales page several email exchanges without any real solution

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Gerard P.

Published on 10/07/2022 à 12h23 following a purchase from 04/07/2022

For a first order, a big failure. 12 kg soy flour bought, 3kg delivered .......

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Response from Deconinck Fishing Published on 12/07/2022

Hello, on more than 100 orders per day, it can happen that we make a mistake. We have shipped you the missing 6kg. Sincerely

Dominique L.

Published on 28/06/2022 à 06h03 following a purchase from 02/06/2022

Package delivered quickly but not with the right extension cord. Very bad communication from the service. One week to answer my complaint email then nothing. Total silence. Otherwise very good sign when everything goes well, but bad experience for this purchase. Really disappointed.

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joel H.

Published on 20/06/2022 à 17h14 following a purchase from 14/06/2022

my order is missing an item and I haven't heard from you

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Rémy P.

Published on 14/06/2022 à 16h01 following a purchase from 08/06/2022

I give a review of 3/5, because the product does not meet my expectations in terms of the demonstration made on youtube. For me I tried as in the video and as on the plan and impossible to assemble it as the instructions. The only positive point is the speed and shipping of my order. I recommend this site, although the product does not meet my expectations

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Response from Deconinck Fishing Published on 16/06/2022

Hello, we will contact you this morning because your package is lost by the carrier.
Sincerely

HENRIQUE N.

Published on 13/06/2022 à 14h21 following a purchase from 06/06/2022

PROBLEMATIC DELIVERY

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Olivier R.

Published on 08/06/2022 à 14h17 following a purchase from 01/06/2022

Packages still not received on the expected date but the money was cashed out.

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daniel D.

Published on 30/05/2022 à 10h23 following a purchase from 20/05/2022

1 item does not match. Sent claim. No news at this time

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Hamza M.

Published on 28/05/2022 à 09h23 following a purchase from 20/05/2022

Very bad service I had bought a shimano lead bag of 10 euros I get a trakker lead bag for 7 euros back pity

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Gérald B.

Published on 23/05/2022 à 17h59 following a purchase from 15/05/2022

Poorly packed goods. Two bags of primer burst in the box impossible to see before unpacking

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Christopher I.

Published on 21/05/2022 à 16h00 following a purchase from 12/05/2022

First order and I received my broken milo kit

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Tom G.

Published on 16/05/2022 à 06h21 following a purchase from 16/04/2022

Product problem, the bait boat received was not the right one. Reactive customer service however with their error, I lost the 20% discount and the promised commercial gesture was not made.

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Paul R.

Published on 25/04/2022 à 16h26 following a purchase from 06/04/2022

Fast but the quantities do not correspond. I contacted them and they did not answer me, not very serious.

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Bastien R.

Published on 25/04/2022 à 14h44 following a purchase from 17/04/2022

Very disappointed for the moment because among my order I received a tent umbrella that was torn!!! So Jsuis very disappointed because I was supposed to go for a few days at the waterfront and unfortunately I will have to cancel and withdraw at the pond loan where I booked!!! 😡 After the care for the return of the package for the moment has been fast ,remains to see when I will be taken care of??

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Serguei T.

Published on 16/04/2022 à 06h00 following a purchase from 07/04/2022

Liguid that bought valid three less.

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Jordan V.

Published on 10/04/2022 à 12h14 following a purchase from 01/04/2022

In my order my package of primer was opened all the primer was scattered in the cardboard box I made photos but still no response from customer service

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bernard K.

Published on 05/04/2022 à 17h32 following a purchase from 28/03/2022

Hello, material ok but primer bag cracked, probably due to transport, so all the primer spilled in the box.

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Marie-Laure B.

Published on 20/03/2022 à 15h51 following a purchase from 12/03/2022

Poor finish not watertight at the joints damage

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