Customer reviews of Deconinck Fishing

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 15 187 published reviews

Summary of reviews

Delivery is a standout feature of the online store, with many customers highlighting their orders arriving within 24 to 48 hours, often in excellent condition and with careful packaging. The speed and reliability of the shipping process contribute significantly to the positive shopping experience. Product quality consistently meets expectations, as buyers note that items received adhere closely to descriptions and specifications. Customer service is also praised; the team is described as attentive and professional, enhancing overall satisfaction.

Reviews 1, 3 and 4 stars

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Philippe L.
Rating: 4 out of 5
following a purchase from 02/07/2023
Package well received
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Andre S.
Rating: 4 out of 5
following a purchase from 02/07/2023
Delivery and compliant products.
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Johan J.
Rating: 1 out of 5
following a purchase from 01/07/2023
Fine everything in order
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patrick B.
Rating: 1 out of 5
following a purchase from 30/06/2023
Could be better
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Jozef L.
Rating: 1 out of 5
following a purchase from 30/06/2023
Great service !
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Samuel F.
Rating: 1 out of 5
following a purchase from 20/06/2023
Nothing corresponds to the given imagine, long delivery, misleading title and image!
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Response from Deconinck Fishing
Hello Samuel,
We're sorry to hear about your bad experience. We are constantly working to improve our products and service. Your satisfaction is our highest priority. Please contact us if you need any further advice and we will do our best to meet your expectations.
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Romain L.
Rating: 4 out of 5
following a purchase from 27/06/2023
One of the 2 bags of boilies ordered was torn, too bad, a little disappointed, otherwise the rest is fine.
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August V.
Rating: 1 out of 5
following a purchase from 27/06/2023
order still not received !
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ANGELIQUE D.
Rating: 4 out of 5
following a purchase from 23/06/2023
NIKEL
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WILLIAM S.
Rating: 4 out of 5
following a purchase from 22/06/2023
Product conforms to order, delivery on time. Conclusive first experience.
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Alexandre L.
Rating: 4 out of 5
following a purchase from 21/06/2023
I put 4 stars for the speed of shipping and the good order received. After I received the order a little damaged but probably the cause of the carrier. 4 stars is very satisfactory but not 5 stars excellent because the price is a bit high. In any case it remains a good experience with this company thank you for your seriousness
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fabrice P.
Rating: 4 out of 5
following a purchase from 19/06/2023
very good material, but you have to wait a long time to receive it
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cesar N.
Rating: 4 out of 5
following a purchase from 20/06/2023
Very good as ordered
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Jerome G.
Rating: 3 out of 5
following a purchase from 21/06/2023
parcel received well in advance but 2 boxes of boilies burst in transit. a shame otherwise everything was fine.
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Serge C.
Rating: 4 out of 5
following a purchase from 18/06/2023
Very good and professional service
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Stephane G.
Rating: 3 out of 5
following a purchase from 16/06/2023
Order has half long arrived
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Fernand R.
Rating: 4 out of 5
following a purchase from 10/06/2023
basically okay, except EXPEDITION slower than before.
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philippe B.
Rating: 4 out of 5
following a purchase from 13/06/2023
except for a small error on the weight of the floats, on the whole it's ready to ship.
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frederic B.
Rating: 4 out of 5
following a purchase from 29/05/2023
I am happy with the merchandise but delivery may take a little longer.
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Cassandra M.
Rating: 4 out of 5
following a purchase from 07/06/2023
At the top
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claude nicolas C.
Rating: 4 out of 5
following a purchase from 06/06/2023
Serious
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Sebastien M.
Rating: 4 out of 5
following a purchase from 05/06/2023
1st order everything is ok. Quality material
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frederic L.
Rating: 4 out of 5
following a purchase from 05/06/2023
Despite the lack of an item (no longer in stock), received a message on the choice between two options. The order went very smoothly. I recommend them. Very serious
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Benzoni Y.
Rating: 4 out of 5
following a purchase from 06/06/2023
Always accurate control
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Wauters P.
Rating: 4 out of 5
following a purchase from 06/06/2023
Tres bon magazyn
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Jerome R.
Rating: 4 out of 5
following a purchase from 15/05/2023
Order received later than expected. But the order was perfect and the price attractive compared to others. Thank you
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francky B.
Rating: 4 out of 5
following a purchase from 04/06/2023
Impeccable
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stephane B.
Rating: 4 out of 5
following a purchase from 01/06/2023
Perfect delivery, but the primers inside the box were all blown up... Faulty packaging or delivery???
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JEAN-PIERRE H.
Rating: 4 out of 5
following a purchase from 01/06/2023
Just 4 stars because of lack of explanations on the site when ordering, possibility of confusion about the promotions.
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Alexis M.
Rating: 4 out of 5
following a purchase from 01/06/2023
Super fast delivery
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Eddy Q.
Rating: 1 out of 5
following a purchase from 30/05/2023
A product is missing from my order
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Response from Deconinck Fishing
Hello Eddy,

We are very sorry to hear that your order was not complete. We make sure to always provide the best service and product and are happy to correct this error. Please do not hesitate to contact us with any further questions or requests.
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Silver B.
Rating: 4 out of 5
following a purchase from 30/05/2023
Hello I received my order, but 2 items are missing (20mm boilies probiotic monster crab 1kg Es royal scopex 800g in 20mm..can be in another package! Or maybe an oversight! But otherwise great fishing store where I order sometimes
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Lahouillera R.
Rating: 3 out of 5
following a purchase from 29/05/2023
Hello very disappointed on the photos carbonino kids come unstuck
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Corentin B.
Rating: 4 out of 5
following a purchase from 29/05/2023
Very good
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Didier H.
Rating: 4 out of 5
following a purchase from 18/05/2023
👍
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Michel H.
Rating: 4 out of 5
following a purchase from 26/05/2023
excellent
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Frédéric F.
Rating: 4 out of 5
following a purchase from 18/05/2023
Very good value for money
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David V.
Rating: 1 out of 5
following a purchase from 24/05/2023
Packaging not great
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Response from Deconinck Fishing
Hello David, we are very sorry that the packaging did not live up to your expectations. We strive to provide quality products and service to our customers. We will look into what happened and try to find a solution to satisfy you.
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stéphanie B.
Rating: 1 out of 5
following a purchase from 22/05/2023
I did not receive the right product. I was reimbursed but not the shipping costs. This is the 2nd time I've had a problem with my order. I'm really out of luck, even though it's a very good site and fast, friendly service.
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Response from Deconinck Fishing
Hello Stéphanie, we are sorry that your order was not to your complete satisfaction and understand the disappointment you have experienced. We pride ourselves on offering a high quality product and service to our customers, and we will do everything in our power to improve these things. Thank you again for your time and feedback.
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Luc F.
Rating: 1 out of 5
following a purchase from 21/05/2023
Batteries liver with defective priming boat
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Response from Deconinck Fishing
Hello Luc, we are always looking for ways to improve our products and provide quality service to our customers. We have been working hard to correct the problems with the primer boat and will do our best to prevent this type of situation from happening again. Please accept our sincerest apologies for any inconvenience caused.