The store consistently delivers fast service and quick delivery times, with many notes of receiving items within or ahead of expectations and packages arriving well protected. Customers highlight reliable conformity to orders, with items matching what was ordered and materials meeting or exceeding expectations, including solid packaging and up-to-date stock. The experience is characterized by professional, helpful service and a pleasant shopping process, with praise for responsiveness, clear communication when substitutions were offered, and overall satisfaction with prices and promotions. Overall, the combination of prompt delivery, accurate orders, and courteous, efficient staff stands out as the store’s main strengths.
Very above delivery not in conformity with the ordered after several email sent no answer I will not order any more one asks for boilies in 20 it sends us of the 24 one asks for explanations and not of answer a disadvise
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Edmond V.
Rating: 3 out of 5
following a purchase from 25/02/2023
the box arrived broken and one of the primer packets was open and part of the primer in the box was not strong enough
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Philippe A.
Rating: 1 out of 5
following a purchase from 26/02/2023
About the sending and its quality no problem . But about the product that the size was mentioned while on the product there is also the size of indicated ... And a little too small for me moreover I am not sure that it is 44/45 ...; This is the reason for my note!
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Patrick D.
Rating: 3 out of 5
following a purchase from 22/02/2023
The materials are very well packed. On the other hand the delivery company GLS does not take into account to deliver well or they were told. For my delivery the parcels were deposited in front of the entrance door in view of everyone .... Bad point for GLS except the hyper fast delivery As for Deconinck not even a small commercial gesture in the package to retain their customers .........
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Pascal B.
Rating: 1 out of 5
following a purchase from 19/02/2023
Hello I am disappointed I ordered the tutti frutti with minimum 3 colors finally I just received 1 color Really disappointed
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Dirk D.
Rating: 1 out of 5
following a purchase from 18/02/2023
Top
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Frederic B.
Rating: 3 out of 5
following a purchase from 17/02/2023
Presence of flats on the caps in two places (as if the caps were crushed) I test this weekend to see if there is no impact on the flotation
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Tania V.
Rating: 1 out of 5
following a purchase from 06/02/2023
Super
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Jean-Luc G.
Rating: 3 out of 5
following a purchase from 08/02/2023
I ordered 12 sp s 12 garboliaino floats and I didn't even get 20 cm of silicone rings
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Valérie D.
Rating: 3 out of 5
following a purchase from 03/02/2023
Perfect nothing to say
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Freddy D.
Rating: 3 out of 5
following a purchase from 23/01/2023
Your << hemp Monster >> ...is very far from it, disappointed for this article
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Pierrick D.
Rating: 3 out of 5
following a purchase from 13/01/2023
Delivery not yet done so out of time
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Response from Deconinck Fishing
Hello, thank you for your order. By choosing Mondial Relais, it is clearly indicated that the delivery time is 3 to 7 days. For an express delivery, you had Dpd or Gls, but it is more expensive. Sincerely
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Fabien C.
Rating: 3 out of 5
following a purchase from 07/01/2023
Cardboard split underneath. Missing feeder cages probably free on the bottom. Badly packed.
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Marc R.
Rating: 1 out of 5
following a purchase from 05/01/2023
Not enough stock they give a credit that never arrives
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Eddy S.
Rating: 1 out of 5
following a purchase from 26/12/2022
The package was ripped open so some of the contents were lost. I have sent you a mail with photo without result
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Aimé G.
Rating: 3 out of 5
following a purchase from 23/12/2022
Slowness of the controls
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Donata S.
Rating: 1 out of 5
following a purchase from 15/11/2022
The wading suit I purchased is falling apart after a few uses. I have contacted but there is no response to my email.
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Philippe M.
Rating: 1 out of 5
following a purchase from 05/12/2022
I am very disappointed with this pump, 2 days ago I went to pull my worms, 1 try the pump in two, I had to glue but with stainless steel is not obvious, I had to take 3 kinds of glue that cost me as much as the pump
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Jean Marie P.
Rating: 1 out of 5
following a purchase from 08/12/2022
Order 7 yellow floats, received: 2 yellow, 4 red and 1 without antenna. Payment due in 4-5 weeks....
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Hugo B.
Rating: 3 out of 5
following a purchase from 30/11/2022
Very satisfied
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Eric B.
Rating: 3 out of 5
following a purchase from 30/11/2022
The cane and not really see at all what I expected!!?
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Bastien B.
Rating: 3 out of 5
following a purchase from 29/11/2022
The delivery time is satisfactory: order placed on November 29th, shipped the next day and received on December 2nd :) All the articles corresponded to their description. A little problem with the packaging of the products which is very rudimentary: no protection in the package containing a Savage Gear landing net and the other small items (here half rings from Black Cat so nothing fragile fortunately) were in the same package, without any security... All items arrived without any damage or loss. Apart from this drawback concerning the packaging, the prices seem to me to be correct if we compare them to the competitors' sites, we are offered a large choice of articles for all the techniques both in fresh water and in sea. Another element which, I find, is not negligible: the navigation on the site and the various categories is fluid, the menu is simple but remains complete what facilitates the navigation when one seeks a precise type of article. To conclude, I will not hesitate to recommend this site to passionate people who want to make good deals :)
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Robert G.
Rating: 3 out of 5
following a purchase from 29/11/2022
Good delivery, good flours but the giant corn is not so good, full of charencon, to see next time
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Elliot M.
Rating: 1 out of 5
following a purchase from 24/11/2022
An order that does not correspond to the site and a discussion with the staff so brief that no solution to find
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Alain R.
Rating: 3 out of 5
following a purchase from 21/11/2022
Very good products, well protected and delivered quickly. It is a pity that the touch sensor box does not contain any explanatory note or a precise description of the product.
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Josse H.
Rating: 3 out of 5
following a purchase from 19/11/2022
Order received in time unfortunately incomplete: unassembled hooks missing from the package ....
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Christian D.
Rating: 1 out of 5
following a purchase from 13/07/2021
I have not been reimbursed
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Guy R.
Rating: 3 out of 5
following a purchase from 14/11/2022
Disappointed by the quality of the silk, too bad I had to send it back
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Bruno S.
Rating: 3 out of 5
following a purchase from 12/11/2022
Waders well-received, but unmovable... cut for asparagus😡
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Response from Deconinck Fishing
Hello, the waders size is rather large, you can send them back to us for a refund provided that it has not been used.
Sincerely
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Luc G.
Rating: 3 out of 5
following a purchase from 07/11/2022
1st order = ok 2nd order lacks the 2nd Pack Matrix MTX E2
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Marie R.
Rating: 3 out of 5
following a purchase from 01/11/2022
Long delivery time
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Cédric D.
Rating: 1 out of 5
following a purchase from 06/11/2022
8gr flat float, delivered broken, 6gr float, received in 3gr... And it's not in transport that they were damaged... That will teach me to order rather than go to the store.
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Christophe L.
Rating: 1 out of 5
following a purchase from 17/10/2022
The material delivered is different from the one ordered. After a conversation. I call Jean Charles, the sales manager, and he tells me that an exchange will be made. Exchange will be made. Since then I have sent him 3 emails, all of which have gone unanswered. I thought this company was more serious. Big disappointment for me.
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Olivier D.
Rating: 3 out of 5
following a purchase from 25/10/2022
Received quickly, good reel big spool, however 2 fishing with and the black paint comes off the pickup I am frankly disappointed because they are beautiful reels.
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Bernard H.
Rating: 3 out of 5
following a purchase from 24/10/2022
Very satisfied
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Željko L.
Rating: 1 out of 5
following a purchase from 01/10/2022
all good, but delivery disaster more than 20 days France-Croatia
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Yann J.
Rating: 3 out of 5
following a purchase from 17/10/2022
Hello, service nothing to complain about, there were missing tigers in stock they were replaced. Just the giant corn, the corn is eaten by worms on both packages. I put a little comment on the site, but no answer ? Sincerely Yann
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Filip V.
Rating: 3 out of 5
following a purchase from 12/10/2022
the bc collant is not fresh
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Michel G.
Rating: 1 out of 5
following a purchase from 18/10/2022
Weight and description exaggerated
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Brahim S.
Rating: 3 out of 5
following a purchase from 16/10/2022
order received in time well packaged only drawback I ordered a gray braid I received a yellow
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