Customer reviews of Deconinck Fishing

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 15 596 published reviews

Summary of reviews

The store consistently delivers fast service and quick delivery times, with many notes of receiving items within or ahead of expectations and packages arriving well protected. Customers highlight reliable conformity to orders, with items matching what was ordered and materials meeting or exceeding expectations, including solid packaging and up-to-date stock. The experience is characterized by professional, helpful service and a pleasant shopping process, with praise for responsiveness, clear communication when substitutions were offered, and overall satisfaction with prices and promotions. Overall, the combination of prompt delivery, accurate orders, and courteous, efficient staff stands out as the store’s main strengths.

Reviews 1 and 3 stars

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D
Damien B.
Rating: 3 out of 5
following a purchase from 11/10/2022
Hello, I wanted to buy a rod for carpodrome and I bought this Pack Power Match Parallel 204 11m50 Sensas with an optional strippa assembly at 30 euros. the next day, I received an email asking me to call a technician, what I did. And there, surprise, he tells me that it is a blank rod and that we do not know how to make a strippa mounting while this pack is well and truly listed on your site in the "carpodrome rod pack" with the option of a Strippa mounting.I was offered a white elastic assembly (which is worth 20 euros on the site) without even a proposal for a refund; I find this a bit "limited" because the 2 errors (rod placed in the wrong section on your site and no proposal for a refund of 10 euros) come from you. That said, everyone can make mistakes and that's not why I will no longer order from you.
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Johan V.
Rating: 3 out of 5
following a purchase from 15/10/2022
10/10
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Frédéric S.
Rating: 1 out of 5
following a purchase from 08/10/2022
Disappointed 1first order and not the right size shelf tag with clothing tag
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Loek P.
Rating: 1 out of 5
following a purchase from 22/09/2022
Nothing received
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Thierry J.
Rating: 1 out of 5
following a purchase from 07/10/2022
Still not received my order
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Response from Deconinck Fishing
Hello, your order was delivered on the 18th.
https://gls-group.eu/FR/fr/suivi-colis?match=00GGL1TR,00GHEHVA
Sincerely
A
Adrien D.
Rating: 3 out of 5
following a purchase from 06/10/2022
Package received on time but I find that the Tiger nuts are a bit small
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Tony K.
Rating: 3 out of 5
following a purchase from 05/10/2022
Hello I did not receive the free ones too bad for the 1st order it spoils everything!
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Dany C.
Rating: 3 out of 5
following a purchase from 02/10/2022
Delivery time too long ordered the 02 received the 10 with gls
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Stephane D.
Rating: 3 out of 5
following a purchase from 21/09/2022
We don't have a complete description of the articles, but the price is very interesting
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Frederic D.
Rating: 3 out of 5
following a purchase from 17/09/2022
Hello the reel is fair crank fair
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Sezgin I.
Rating: 1 out of 5
following a purchase from 14/09/2022
3 kg of corn riddled with bugs was sent to me
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Nicolas C.
Rating: 3 out of 5
following a purchase from 05/09/2022
Serious shipping damage article too large bring back to the store to exchange but not had the discount on new article so not happy displacement more price without sale ... customer for 20 years not had gesture too bad I think that explains the lack of attendance compared to a time or the store was full on Saturday.
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Alain V.
Rating: 1 out of 5
following a purchase from 01/09/2022
Very Good
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Adrien C.
Rating: 3 out of 5
following a purchase from 31/08/2022
I was expecting a full carbon tip but I got a hollow one, hence the 3 stars.
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Michael H.
Rating: 3 out of 5
following a purchase from 28/08/2022
Great articles too bad the sinfos are not complete on their subjects... stuffing sold without support spade.
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Rene C.
Rating: 3 out of 5
following a purchase from 25/08/2022
Delivery time a little long. Otherwise RAS
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Philippe G.
Rating: 3 out of 5
following a purchase from 23/08/2022
Equipment not received in good condition
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Mathieu D.
Rating: 3 out of 5
following a purchase from 17/08/2022
The product is in conformity but that the sending was long and the delivery also of the blow
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Cedric S.
Rating: 3 out of 5
following a purchase from 17/08/2022
I received the package with one less item, and a little drawing offered inside the box with a nice middle finger.
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Gilles F.
Rating: 1 out of 5
following a purchase from 20/08/2022
pellets of hemp cake received all crumbled old bag torn I do not recommend this site at all
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Anthony L.
Rating: 3 out of 5
following a purchase from 18/08/2022
I would like to thank you very much for your excellent service.
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Michel P.
Rating: 3 out of 5
following a purchase from 17/08/2022
I ordered tiger nuts in 12kg 500 package from Spain under vacuum to my great surprise the package was not under vacuum.
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André L.
Rating: 3 out of 5
following a purchase from 11/08/2022
Hello One of the floats I bought was broken
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Guy T.
Rating: 1 out of 5
following a purchase from 09/08/2022
excellent service
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Daniel B.
Rating: 3 out of 5
following a purchase from 01/08/2022
Hello article well protected but I thought that the box was with
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Kévin J.
Rating: 1 out of 5
following a purchase from 28/07/2022
Package received on time but the prowess spomb rod is already broken. Filling the bait rocket and the tip breaks clean. Waiting for a return from the SAV
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Laurent L.
Rating: 3 out of 5
following a purchase from 20/07/2022
delivery time a little long
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Jean F.
Rating: 3 out of 5
following a purchase from 24/07/2022
nice material but always disappointed by my purchases by internet the seat basket I just bought does not correspond at all to my needs
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Alain D.
Rating: 3 out of 5
following a purchase from 15/07/2022
Levering duurt abnormaal lang met Bpost (7 dagen). Levering vanuit Nederland duurt +- 2 dagen
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Pascal M.
Rating: 3 out of 5
following a purchase from 13/07/2022
Good quality material but the delivery is too long and the store does not keep its commitment to the deadline.
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Bieke L.
Rating: 1 out of 5
following a purchase from 11/07/2022
Discount not given, though on the site -30 percent but paid full pot
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Bruno R.
Rating: 1 out of 5
following a purchase from 11/07/2022
Order of 11/07 still not received on 18 !!!! Very negative opinion, there will be no other order from me.
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Response from Deconinck Fishing
Hello, your order of the 11th was shipped on the 12th, it seems that you have postponed the delivery many times.
Sincerely
19/07/2022 12:29 Parcel in agency DPD France Agence DPD de Nuits St Georges (21)
19/07/2022 09:27 Parcel in agency DPD France Agence DPD de Nuits St Georges (21)
19/07/2022 07:59 Delivery postponed following an appointment Agence DPD de Nuits St Georges (21)
19/07/2022 06:51 Instruction : the recipient has chosen to be delivered to another address
19/07/2022 05:30 Parcel in progress Agence DPD de Nuits St Georges (21)
18/07/2022 12:42 Parcel in DPD France agency DPD agency of Nuits St Georges (21)
18/07/2022 08:06 Instruction : the recipient has chosen to be delivered to his address
18/07/2022 08:01 Predict informs you : the recipient is invited to reschedule his delivery
18/07/2022 07:57 The delivery address requires additional information DPD agency in Nuits St Georges (21)
18/07/2022 05:37 Parcel in progress Agence DPD de Nuits St Georges (21)
15/07/2022 10:25 Instruction : the recipient has chosen to be delivered to his address
15/07/2022 08:20 Predict informs you : the recipient is invited to reschedule his delivery
15/07/2022 08:14 The delivery address requires additional information DPD agency in Nuits St Georges (21)
15/07/2022 06:20 Parcel in progress Agence DPD de Nuits St Georges (21)
13/07/2022 18:38 Instruction : the recipient has chosen to be delivered to his address
13/07/2022 14:22 Predict informs you : the recipient is informed that the delivery is impossible this day
13/07/2022 14:16 Predict informs you : delivery postponed in the next working days DPD agency of Nuits St Georges (21)
13/07/2022 02:27 Parcels in progress Sorting center DPD of Beaune (121)
12/07/2022 19:12 Predict informs you : delivery dates and slots proposed to the recipient
12/07/2022 19:06 Parcel in preparation at the sender's DPD agency in Douvrin (62)
12/07/2022 16:56 Parcel taken in charge by DPD France DPD agency in Douvrin (62)
12/07/2022 16:56 Parcel taken in charge by DPD France DPD agency of Douvrin (62)
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Gerard B.
Rating: 3 out of 5
following a purchase from 06/07/2022
RAS except for a delivery to the carrier too long... too bad
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Alain H.
Rating: 3 out of 5
following a purchase from 01/07/2022
not very big seeds
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Yves M.
Rating: 1 out of 5
following a purchase from 04/07/2022
ordered waddind shoes with felt soles and received rubber soles despite the description on the sales page several email exchanges without any real solution
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Gerard P.
Rating: 1 out of 5
following a purchase from 04/07/2022
For a first order, a big failure. 12 kg soy flour bought, 3kg delivered .......
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Response from Deconinck Fishing
Hello, on more than 100 orders per day, it can happen that we make a mistake. We have shipped you the missing 6kg. Sincerely
D
Daniel R.
Rating: 3 out of 5
following a purchase from 02/07/2022
Sending error in the address.
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Dominique L.
Rating: 1 out of 5
following a purchase from 02/06/2022
Package delivered quickly but not with the right extension cord. Very bad communication from the service. One week to answer my complaint email then nothing. Total silence. Otherwise very good sign when everything goes well, but bad experience for this purchase. Really disappointed.
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Patrice C.
Rating: 3 out of 5
following a purchase from 18/06/2022
Too bad I was expecting bigger tigers nuts considering the title
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Tugdual B.
Rating: 3 out of 5
following a purchase from 19/06/2022
2 items out of stock a person phoned me to offer me a refund or a credit note too bad she forgot one of the two items on the credit note
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