Customer reviews of Deconinck Fishing

9,6 /10

Based on 15 187 published reviews

5 13,3k 88% 4 1 176 8% 3 300 2% 2 180 1% 1 222 1%

Summary of reviews

Delivery is a standout feature of the online store, with many customers highlighting their orders arriving within 24 to 48 hours, often in excellent condition and with careful packaging. The speed and reliability of the shipping process contribute significantly to the positive shopping experience. Product quality consistently meets expectations, as buyers note that items received adhere closely to descriptions and specifications. Customer service is also praised; the team is described as attentive and professional, enhancing overall satisfaction.

Reviews 1 and 3 stars

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Guy T.

Published on 18/08/2022 à 06h57 following a purchase from 09/08/2022

excellent service

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daniel B.

Published on 08/08/2022 à 11h00 following a purchase from 01/08/2022

Hello article well protected but I thought that the box was with

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Kévin J.

Published on 03/08/2022 à 13h08 following a purchase from 28/07/2022

Package received on time but the prowess spomb rod is already broken. Filling the bait rocket and the tip breaks clean. Waiting for a return from the SAV

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Laurent L.

Published on 03/08/2022 à 07h22 following a purchase from 20/07/2022

delivery time a little long

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jean F.

Published on 31/07/2022 à 11h54 following a purchase from 24/07/2022

nice material but always disappointed by my purchases by internet the seat basket I just bought does not correspond at all to my needs

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Alain D.

Published on 28/07/2022 à 07h24 following a purchase from 15/07/2022

Levering duurt abnormaal lang met Bpost (7 dagen). Levering vanuit Nederland duurt +- 2 dagen

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Pascal M.

Published on 20/07/2022 à 17h53 following a purchase from 13/07/2022

Good quality material but the delivery is too long and the store does not keep its commitment to the deadline.

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bieke L.

Published on 18/07/2022 à 15h49 following a purchase from 11/07/2022

Discount not given, though on the site -30 percent but paid full pot

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Bruno R.

Published on 18/07/2022 à 07h06 following a purchase from 11/07/2022

Order of 11/07 still not received on 18 !!!! Very negative opinion, there will be no other order from me.

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Response from Deconinck Fishing Published on 19/07/2022

Hello, your order of the 11th was shipped on the 12th, it seems that you have postponed the delivery many times.
Sincerely
19/07/2022 12:29 Parcel in agency DPD France Agence DPD de Nuits St Georges (21)
19/07/2022 09:27 Parcel in agency DPD France Agence DPD de Nuits St Georges (21)
19/07/2022 07:59 Delivery postponed following an appointment Agence DPD de Nuits St Georges (21)
19/07/2022 06:51 Instruction : the recipient has chosen to be delivered to another address
19/07/2022 05:30 Parcel in progress Agence DPD de Nuits St Georges (21)
18/07/2022 12:42 Parcel in DPD France agency DPD agency of Nuits St Georges (21)
18/07/2022 08:06 Instruction : the recipient has chosen to be delivered to his address
18/07/2022 08:01 Predict informs you : the recipient is invited to reschedule his delivery
18/07/2022 07:57 The delivery address requires additional information DPD agency in Nuits St Georges (21)
18/07/2022 05:37 Parcel in progress Agence DPD de Nuits St Georges (21)
15/07/2022 10:25 Instruction : the recipient has chosen to be delivered to his address
15/07/2022 08:20 Predict informs you : the recipient is invited to reschedule his delivery
15/07/2022 08:14 The delivery address requires additional information DPD agency in Nuits St Georges (21)
15/07/2022 06:20 Parcel in progress Agence DPD de Nuits St Georges (21)
13/07/2022 18:38 Instruction : the recipient has chosen to be delivered to his address
13/07/2022 14:22 Predict informs you : the recipient is informed that the delivery is impossible this day
13/07/2022 14:16 Predict informs you : delivery postponed in the next working days DPD agency of Nuits St Georges (21)
13/07/2022 02:27 Parcels in progress Sorting center DPD of Beaune (121)
12/07/2022 19:12 Predict informs you : delivery dates and slots proposed to the recipient
12/07/2022 19:06 Parcel in preparation at the sender's DPD agency in Douvrin (62)
12/07/2022 16:56 Parcel taken in charge by DPD France DPD agency in Douvrin (62)
12/07/2022 16:56 Parcel taken in charge by DPD France DPD agency of Douvrin (62)

Gerard B.

Published on 17/07/2022 à 03h14 following a purchase from 06/07/2022

RAS except for a delivery to the carrier too long... too bad

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alain H.

Published on 11/07/2022 à 16h24 following a purchase from 01/07/2022

not very big seeds

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YVES M.

Published on 10/07/2022 à 20h11 following a purchase from 04/07/2022

ordered waddind shoes with felt soles and received rubber soles despite the description on the sales page several email exchanges without any real solution

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Gerard P.

Published on 10/07/2022 à 12h23 following a purchase from 04/07/2022

For a first order, a big failure. 12 kg soy flour bought, 3kg delivered .......

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Response from Deconinck Fishing Published on 12/07/2022

Hello, on more than 100 orders per day, it can happen that we make a mistake. We have shipped you the missing 6kg. Sincerely

daniel R.

Published on 09/07/2022 à 16h29 following a purchase from 02/07/2022

Sending error in the address.

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Dominique L.

Published on 28/06/2022 à 06h03 following a purchase from 02/06/2022

Package delivered quickly but not with the right extension cord. Very bad communication from the service. One week to answer my complaint email then nothing. Total silence. Otherwise very good sign when everything goes well, but bad experience for this purchase. Really disappointed.

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Patrice C.

Published on 27/06/2022 à 16h18 following a purchase from 18/06/2022

Too bad I was expecting bigger tigers nuts considering the title

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Tugdual B.

Published on 27/06/2022 à 15h52 following a purchase from 19/06/2022

2 items out of stock a person phoned me to offer me a refund or a credit note too bad she forgot one of the two items on the credit note

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Maxime V.

Published on 13/06/2022 à 16h04 following a purchase from 06/06/2022

Packaged simply I think that for the transport of a cane the padding is imperative conclusion of small scratch on the coating

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Olivier R.

Published on 08/06/2022 à 14h17 following a purchase from 01/06/2022

Packages still not received on the expected date but the money was cashed out.

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michel P.

Published on 03/06/2022 à 06h21 following a purchase from 18/05/2022

Fast shipping but the reels are very damaged and one of them is not working properly

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Hamza M.

Published on 28/05/2022 à 09h23 following a purchase from 20/05/2022

Very bad service I had bought a shimano lead bag of 10 euros I get a trakker lead bag for 7 euros back pity

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Thibaut E.

Published on 24/05/2022 à 15h37 following a purchase from 14/05/2022

The order is complete, but the shipping time of 24 hours is not respected at all. It's a pity for this site which is still not bad at all!

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Legrain A.

Published on 24/05/2022 à 03h59 following a purchase from 10/05/2022

Satisfied on the deliveries but I had ordered a matrix station with a broken attachment no news after an email

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Christopher I.

Published on 21/05/2022 à 16h00 following a purchase from 12/05/2022

First order and I received my broken milo kit

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Charles K.

Published on 08/05/2022 à 09h37 following a purchase from 02/05/2022

Top

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Kevin T.

Published on 01/05/2022 à 19h40 following a purchase from 24/04/2022

Order 48h so 2 days max! I got it after 3 days so 24 hours of delay

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Benjamin C.

Published on 26/04/2022 à 14h17 following a purchase from 17/04/2022

The products are ok but the package is very badly packed... Moreover a bag of flour arrived torn, the fish flour spilled into the box which itself was completely torn ... Disappointed to lose a bag of flour in this way.

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Danny D.

Published on 19/04/2022 à 15h44 following a purchase from 11/04/2022

The delivered products do not match the image on the web shop

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hervé B.

Published on 17/04/2022 à 15h16 following a purchase from 11/04/2022

a problem with the braid I bought it broke after the 4th throw. not good

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Serguei T.

Published on 16/04/2022 à 06h00 following a purchase from 07/04/2022

Liguid that bought valid three less.

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patrick D.

Published on 13/04/2022 à 14h03 following a purchase from 06/04/2022

Takes way too long .by the time you get it

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Jordan V.

Published on 10/04/2022 à 12h14 following a purchase from 01/04/2022

In my order my package of primer was opened all the primer was scattered in the cardboard box I made photos but still no response from customer service

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Robby D.

Published on 06/04/2022 à 13h20 following a purchase from 30/03/2022

Good.

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Marie-Laure B.

Published on 20/03/2022 à 15h51 following a purchase from 12/03/2022

Poor finish not watertight at the joints damage

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Cristian D.

Published on 19/03/2022 à 15h40 following a purchase from 12/03/2022

I did not receive a package . you did not send to anyone .

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J V.

Published on 14/03/2022 à 16h35 following a purchase from 05/03/2022

Terrible delivery with GLS. If you don't walk down from the second floor fast enough the delivery guy has already left. Bill in the bus you may make a new appointment. What a worthless courier. For this reason I will never order anything through this website again.

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Stéphen D.

Published on 09/03/2022 à 16h38 following a purchase from 02/03/2022

Order received quite quickly, thank you! On the other hand, I hope I won't have any problem with the delivery at Deconinck, because the only time I had a problem, they never answered me... But the prices are still quite interesting.

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Marie-Anges G.

Published on 08/03/2022 à 06h27 following a purchase from 01/03/2022

I would like to send you back my order which is not suitable. What should I do?

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Sandy L.

Published on 22/02/2022 à 23h39 following a purchase from 16/02/2022

The bag of robin red was pierced so maybe the quality will not be great

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yannick L.

Published on 13/02/2022 à 18h52 following a purchase from 06/02/2022

Order well received the bag of cake stale cage feeder crushed.

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