Customer reviews of Deconinck Fishing

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 15 187 published reviews
5 13,3k 88% 4 1 176 8% 3 300 2% 2 180 1% 1 222 1%

Summary of reviews

Delivery is a standout feature of the online store, with many customers highlighting their orders arriving within 24 to 48 hours, often in excellent condition and with careful packaging. The speed and reliability of the shipping process contribute significantly to the positive shopping experience. Product quality consistently meets expectations, as buyers note that items received adhere closely to descriptions and specifications. Customer service is also praised; the team is described as attentive and professional, enhancing overall satisfaction.

Reviews 1 and 3 stars

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Nicolas P.
Rating: 3 out of 5
following a purchase from 05/02/2022
It's a pity that the cane I ordered is not delivered in a cover and I'm very disappointed with the GLS carrier who dropped my package in a relay 20km from my home
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Pascal M.
Rating: 1 out of 5
following a purchase from 22/01/2022
Lack of information and photos on the sales site
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jean jacques G.
Rating: 3 out of 5
following a purchase from 15/01/2022
hello pierced brasem bag pierced spice bag pierced etange bag yet undamaged cardboard ?????????
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René M.
Rating: 3 out of 5
following a purchase from 03/01/2022
Satisfied with my order, except a little disappointed with the deboiter roller which remains really simple
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David T.
Rating: 3 out of 5
following a purchase from 16/12/2021
Good receipt but old packaging.
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Noemie L.
Rating: 3 out of 5
following a purchase from 16/12/2021
well
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CLAUDE S.
Rating: 3 out of 5
following a purchase from 07/12/2021
Fast .serious thank you
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Gilles N.
Rating: 3 out of 5
following a purchase from 01/12/2021
I have to say that I am very pleased with the service and the quality of the product. It is a great service and I am very pleased with the quality of the product and the quality of the service.
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Fabrice B.
Rating: 3 out of 5
following a purchase from 01/12/2021
Sincerely I am disappointed because I thought that that to heat more strong I bought small chaufferette with Decathlon with 2 € is that bald much better frankly I am disappointed that that is not worth any more what it was 20 years ago of here because that to heat much more strong
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Jean P.
Rating: 3 out of 5
following a purchase from 26/11/2021
I ordered a float tube which I think is great, however the seat arrived quite damaged in transit. I am waiting for a reply from them on this matter.
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Ludovic K.
Rating: 3 out of 5
following a purchase from 29/11/2021
Products nothing to say. But poorly packaged cardboard in bad condition
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David E.
Rating: 3 out of 5
following a purchase from 15/11/2021
medium
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Pascal F.
Rating: 3 out of 5
following a purchase from 13/11/2021
Packing of the decoys not neat, which were scattered in the box ...
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Bernard T.
Rating: 3 out of 5
following a purchase from 09/11/2021
In the end I should have waited for the black friday promotion, I lost 9€ on my umbrella.
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Sylvia B.
Rating: 3 out of 5
following a purchase from 04/11/2021
I am very pleased with the service and the quality of the product. I have been very satisfied with the service and the quality of the product.
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Bernard V.
Rating: 3 out of 5
following a purchase from 25/10/2021
Sometimes impeccable, sometimes very incompetent
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COULON G.
Rating: 3 out of 5
following a purchase from 24/10/2021
Practical trolley, but too expensive with transport
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Samuel L.
Rating: 3 out of 5
following a purchase from 06/10/2021
Quick receipt of the order. Nothing to complain about! Ps: try to sell in your catalog peanut protein, even if it is more expensive, it makes the difference!
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Olivier L.
Rating: 3 out of 5
following a purchase from 02/10/2021
I ordered on October 2nd and received on the 15th... I'm very pleased with the service and the quality of the product. I've just received my order and I'm very pleased with the results... 32gr instead of 21 and a brown instead of a pink... I think that if they were out of stock they could have asked my opinion before sending me something else... Good day to you
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bernard K.
Rating: 3 out of 5
following a purchase from 16/09/2021
missing an article and delays a little too long
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Sebastien L.
Rating: 1 out of 5
following a purchase from 12/09/2021
I received the equipment very quickly but with a dent in it. I sent an email with a picture the same day I received it but no answer or return. A little disappointed but I don't regret my purchase
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hervé B.
Rating: 3 out of 5
following a purchase from 27/08/2021
very good material but the price of the delivery which increases with each addition in the basket that makes much at a time
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Yann O.
Rating: 3 out of 5
following a purchase from 06/08/2021
It would be nice to indicate that you sell the floats without rings Cdlt
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Eric K.
Rating: 3 out of 5
following a purchase from 03/08/2021
Hole in the carton carrier dpd null
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pascal L.
Rating: 3 out of 5
following a purchase from 31/07/2021
The material received is what I expected but a defect of packing on the tip that I received that this one was broken on the end to be taken and I had to cut it to use it because I had a fishing party with friends so no return possible.
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pascal C.
Rating: 3 out of 5
order 9 Versailles red Arca floats several weights received half red arca and other half yellow without asking my opinion otherwise package arrived quickly
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Response from Deconinck Fishing
Hello, thank you for your evaluation, but we do not have a choice of color in the floats.
Sincerely
L
laurent D.
Rating: 1 out of 5
I ordered a bag with 24/48h delivery for 9€! I ordered on Friday and received it the following Thursday.
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Response from Deconinck Fishing
Thank you for your evaluation, your order of 30/07 at 16:14 was shipped on Monday, August 2 because there is no pickup on Saturday and Sunday. The package was delivered on Wednesday 4/08 at 16:35, so 48 hours later.
Sincerely
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Henri R.
Rating: 3 out of 5
When I ordered I asked for 3 kg of gingerbread flour; when I shared it I found that there was only 2 kg 700, invoiced at 3 kg (Invoice #FA027789)? Could you please explain. I look forward to hearing from you. Sincerely
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Response from Deconinck Fishing
Hello, our scales are certified weights and measures. Probably an error during the packaging of our preparer. We will add 500gr to your next order. Sincerely
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Dominique B.
Rating: 3 out of 5
following a purchase from 13/07/2021
I just had a Sensas cane with a defect, I was contacted, a report was made, but nothing since!
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bruno F.
Rating: 1 out of 5
I received my product damaged in the packaging.broken closure, damaged angle, screw of foot which does not serve, what to do with this unusable product.cordially
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Response from Deconinck Fishing
Hello, we will take the station back from you. Sincerely
C
Christophe B.
Rating: 3 out of 5
following a purchase from 28/06/2021
do you have a spro tip diameter 7 or 8 for a spro cresta rod?
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BERTRAND G.
Rating: 3 out of 5
following a purchase from 17/06/2021
good value for money
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ALAIN S.
Rating: 3 out of 5
following a purchase from 10/06/2021
package refused badly packed open box parts everywhere
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Sebastien V.
Rating: 3 out of 5
following a purchase from 30/05/2021
Average on the service refund pontoon order on internet not available not received and still not refunded
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Laurent H.
Rating: 3 out of 5
following a purchase from 23/05/2021
Good quality product and not too expensive. Good continuation to all the team.
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Hugo L.
Rating: 1 out of 5
the delivery was 4 days late compared to what was announced and despite the amount paid to be delivered in 48h max the debit on my account however took 24h
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Response from Deconinck Fishing
Hello, your order is gone the next day, like all websites, we are dependent on the professionalism of our carrier.
Sincerely
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Joel B.
Rating: 3 out of 5
following a purchase from 05/05/2021
Giving a review 3 days after receiving the product is premature. What I can say is that the package arrived as expected and contained the products I had ordered. For their effectiveness I will be able to tell only when I have tried them ...
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alain M.
Rating: 3 out of 5
following a purchase from 05/05/2021
delivery too long
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Ludovic M.
Rating: 3 out of 5
following a purchase from 03/05/2021
Quickly sent but disappointed with the waders is 42 43 it fits at least 44 see more and too tight at the level of between leg in short uncomfortable 😫
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Philippe L.
Rating: 3 out of 5
following a purchase from 03/05/2021
There was an error in my order, I reported it, but no response to my complaint, hence my 3 star rating.
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