Customer reviews of Deconinck Fishing

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 15 187 published reviews
5 13,3k 88% 4 1 176 8% 3 300 2% 2 180 1% 1 222 1%

Summary of reviews

Delivery is a standout feature of the online store, with many customers highlighting their orders arriving within 24 to 48 hours, often in excellent condition and with careful packaging. The speed and reliability of the shipping process contribute significantly to the positive shopping experience. Product quality consistently meets expectations, as buyers note that items received adhere closely to descriptions and specifications. Customer service is also praised; the team is described as attentive and professional, enhancing overall satisfaction.

Reviews 1 and 3 stars

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Francis C.
Rating: 3 out of 5
following a purchase from 01/05/2021
Good but does not answer the questions asked
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DANIEL A.
Rating: 1 out of 5
following a purchase from 18/04/2021
Hello, A little disappointed because the spring under the clamp that holds the hook is twisted and therefore its operation is null.
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Christian A.
Rating: 3 out of 5
following a purchase from 18/04/2021
Lightweight, but doesn't seem very sturdy for the price. Delivery is impeccable.
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michel D.
Rating: 1 out of 5
Deconinck no problem, but the carrier was not able to deliver my order because ...I don't know). The Deconinck customer service was able to send me back my order as soon as possible ...satisfied overall
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Response from Deconinck Fishing
Hello, thank you for your comment, like all websites, we are dependent on the seriousness of the deliverers who take care of our packages. We never leave a customer in the lurch. Sincerely
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STEPHEN V.
Rating: 3 out of 5
following a purchase from 27/03/2021
Order prepared quickly, good communication...From my point of view, better to order online and get the discounts -10% and -5% automatically than on the spot, no discount even when specifying that there is 10% online without asking anything😕...I don't quite understand the interest!!!
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Serge D.
Rating: 3 out of 5
following a purchase from 28/03/2021
The gas cartridges I was hoping for were screw in and I can't use them.
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Sergejs S.
Rating: 1 out of 5
following a purchase from 15/03/2021
I was sent an item that I didn't order! Not what I ordered!
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Frédéric L.
Rating: 3 out of 5
following a purchase from 10/03/2021
Fast and good service except delivery package in bad condition but nothing broken 🤭
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frederic D.
Rating: 3 out of 5
following a purchase from 06/03/2021
hello not much choice in carnivorous catfish
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jean-michel L.
Rating: 3 out of 5
following a purchase from 26/02/2021
The website is well organized, the delivery service is top notch as well as the administrative part (management of the order is followed). I am satisfied in general on the material. I'm very pleased with the quality of the products, but the description of each item is poor and we have to rely on the photo of the item. Unfortunately, the photo does not always accurately reflect the article. Cdt
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Roland L.
Rating: 3 out of 5
following a purchase from 06/01/2021
Very good trader. Delivery very late.
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seguin B.
Rating: 3 out of 5
following a purchase from 31/12/2020
Hello, I received the order but it had arrived since the 5th at the parcel post and I never received the information to go and get it. I learned that it was there when I sent you the email and you replied very quickly and I thank you for that the order almost left.
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Milivoje D.
Rating: 3 out of 5
following a purchase from 29/12/2020
Of products they have already been justified!, problems and of delivery, one delays! Out of stock!! Me ça va! I'm very pleased with the service and the quality of the product.
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Dimitri M.
Rating: 1 out of 5
following a purchase from 01/12/2020
On 3 orders 2 had problems the first I did not receive there right size of lure and have some that are missing then the second it was and the third have more than a week's delay and I ordered a rod of 230 cm I received a 110 that finish this store
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Nicolas V.
Rating: 3 out of 5
following a purchase from 08/12/2020
Problem of restocking of lures and this despite a positive information by mail. I am disappointed.
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Olivier D.
Rating: 3 out of 5
following a purchase from 30/11/2020
Satisfied with the site deconinck very responsive except the delivery postponed 2 times a little long
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MONSIEUR C.
Rating: 1 out of 5
following a purchase from 24/11/2020
Incompetent delivery service Delivery 4 days later knowing that we were asked to make an appointment for delivery on Thursday morning. A sms was sent to warn us that they could not deliver and I made an appointment for another delivery on Friday to finish my order and arrive on Saturday at 1pm.
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dirk V.
Rating: 1 out of 5
following a purchase from 14/11/2020
Very good 'just the port' quite expensive 35%.
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Cyril A.
Rating: 3 out of 5
following a purchase from 08/11/2020
Item does not correspond to the photo and description Trakker kitchen set I received two pots and a pan instead of one pot and the kettle
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vermeire M.
Rating: 3 out of 5
following a purchase from 06/11/2020
it has a package that I did not receive in 9euro50
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ALAIN S.
Rating: 3 out of 5
following a purchase from 18/10/2020
correct materials very bad description of items can do better
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RODOLPHE F.
Rating: 3 out of 5
following a purchase from 14/10/2020
the description of the articles (rods) is not precise enough lack of weight, lack of type of action, type of fishing, etc...
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Patrick D.
Rating: 3 out of 5
following a purchase from 11/10/2020
I am very pleased with the service and the quality of the product. I am very pleased with the service and the quality of the product and the quality of the service.
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Thierry B.
Rating: 1 out of 5
following a purchase from 10/10/2020
Site not serious sending of defective equipment, I warned by mail the problem to the seller but it did not see fit to answer me so 40 € for nothing
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guy T.
Rating: 3 out of 5
following a purchase from 01/10/2020
inside the damaged package
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BRUNO C.
Rating: 3 out of 5
following a purchase from 30/06/2020
strong point: fast shipping; downside: quality of items ordered very average! to see on other object! I would recommend and if dissatisfied I would change creamery
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Vincent A.
Rating: 3 out of 5
following a purchase from 22/06/2020
Product conforms to my expectations.
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christophe C.
Rating: 3 out of 5
following a purchase from 15/06/2020
Packing too light open package . Poorly closed .
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Remy F.
Rating: 1 out of 5
following a purchase from 12/05/2020
Unfortunately I received the lure but the size d under, I sent an email for the problem and never got a response or even an apology. To be avoided.
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Response from Deconinck Fishing
Hello, Smile, you received 2 decoys instead of one, you would be wrong to flee our site. Sincerely
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Gaël M.
Rating: 1 out of 5
following a purchase from 30/04/2020
The delivery time was not respected I had paid for a delivery in 24 48 hours I placed the order on April 30 I received my package on May 14 I have not even been refunded just a credit of the shipping costs
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Vincent L.
Rating: 3 out of 5
following a purchase from 01/05/2020
Well
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Jimmy C.
Rating: 3 out of 5
following a purchase from 29/04/2020
Package arrived
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jerome C.
Rating: 3 out of 5
following a purchase from 23/04/2020
Fast delivery despite the crisis. But packaging not in accordance with the products
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Alexandre C.
Rating: 3 out of 5
following a purchase from 13/04/2020
Good product, just a problem with delivery. And there are some products missing in my package.
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Augustin R.
Rating: 1 out of 5
following a purchase from 26/02/2020
I have already ordered one week ago and I still haven't received my coli even though it was supposed to be delivered within 24/47H
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Denis P.
Rating: 3 out of 5
following a purchase from 23/02/2020
Good overall, but the detail of the material is lacking, for example, the rod material......
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Denis B.
Rating: 3 out of 5
following a purchase from 23/12/2019
The order was received quickly, except that it was the wrong products
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SEBASTIEN L.
Rating: 1 out of 5
following a purchase from 13/12/2019
Order of boilies carp package received open cardboard crushed bait inside I contact the store that tells me they can not do anything asks me the photo and tell me they will make a gesture on the next order bait being damaged I repasse an order the same day and the gesture I'm still waiting thank you for your sincerity and your serious not top at all
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Response from Deconinck Fishing
Hello, indeed, we forgot to send you the promised gift, we are sending you tomorrow 1kg of sk 30 in 20mm.
We apologize for this delay.
Cordially
Jean charles
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Francis W.
Rating: 3 out of 5
following a purchase from 14/12/2019
Sending problem
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Catherine M.
Rating: 3 out of 5
following a purchase from 07/09/2019
To improve for the choice of the sizes because there was full of bug on this subject on the site at the time of the order and with the final the order placed did not correspond to the desired size
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