The store consistently delivers fast service and quick delivery times, with many notes of receiving items within or ahead of expectations and packages arriving well protected. Customers highlight reliable conformity to orders, with items matching what was ordered and materials meeting or exceeding expectations, including solid packaging and up-to-date stock. The experience is characterized by professional, helpful service and a pleasant shopping process, with praise for responsiveness, clear communication when substitutions were offered, and overall satisfaction with prices and promotions. Overall, the combination of prompt delivery, accurate orders, and courteous, efficient staff stands out as the store’s main strengths.
Hello, I ordered an umbrella, and from the first assembly, I noticed that the area above the closure was cracked. I had already mentioned to you that I had owned a similar umbrella before, without ever encountering this kind of problem. I sent you an email on Tuesday, February 17, but I have not yet received a response. This seems to me to be a manufacturing defect, and I am waiting for a reply from you.
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Claude N.
Rating: 1 out of 5
following a purchase from 29/01/2026
The sleeves ordered for my 13-foot rods did not match what I expected; indeed, my 13-foot rods did not fit in length. They were adjustable and sold for 12 and 13-foot rods. I am rather unhappy; I had to return the products at my own expense. I don't think I am the only one in this case.
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Philippe R.
Rating: 1 out of 5
following a purchase from 08/02/2026
Disappointed fabric of the pellets They are all broken useless for fishing with
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Clement C.
Rating: 3 out of 5
following a purchase from 31/01/2026
not enough information about the product...just the minimum
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André M.
Rating: 3 out of 5
following a purchase from 27/01/2026
Ok
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Stéphane H.
Rating: 3 out of 5
following a purchase from 19/01/2026
The order is correct, but the packages were in very bad condition when I picked them up. It's a zero point for the delivery person.
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Bruno D.
Rating: 1 out of 5
following a purchase from 17/01/2026
Perfect
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Bruno V.
Rating: 3 out of 5
following a purchase from 16/01/2026
Order placed, everything went well, however the customer service is deplorable
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Sebastien S.
Rating: 3 out of 5
following a purchase from 11/01/2026
Great service from Deconinck, but dissatisfied with DPD messaging who do not deserve to work with a company like yours, concerned about customer satisfaction.
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Patrick G.
Rating: 1 out of 5
following a purchase from 07/01/2026
The delivery time is way too long....
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Jerome P.
Rating: 1 out of 5
following a purchase from 30/12/2025
I recovered my opened package
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Flavian B.
Rating: 3 out of 5
following a purchase from 19/12/2025
Mondial Relay is not great for delivery always late on packages and when you ask they never know
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John H.
Rating: 1 out of 5
following a purchase from 18/12/2025
Best, unfortunately I don't find this a monster carp, can't get it on the hook so small sorry Regards john
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Sansão G.
Rating: 1 out of 5
following a purchase from 12/12/2025
I did not receive my entire order
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Laurent F.
Rating: 3 out of 5
following a purchase from 05/12/2025
Missed the equipment
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James D.
Rating: 3 out of 5
following a purchase from 30/11/2025
The 2 pockets of black vine had a hole and I have the pockets of bentonites they weighed 950g instead of a kilo
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Philippe P.
Rating: 3 out of 5
following a purchase from 30/11/2025
Hello, I received the package in two parts, so I had to call and I incurred an overcharge on my plan which is not intended for Belgium, and the spice bag was torn in the box, what a shame
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Cedric A.
Rating: 3 out of 5
following a purchase from 27/11/2025
I ordered on November 27 and received it on the 6th, I find that a bit long anyway, otherwise nothing else to say
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Christophe L.
Rating: 1 out of 5
following a purchase from 28/11/2025
Missing two products from my last order
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Thierry B.
Rating: 1 out of 5
following a purchase from 17/11/2025
Very good product and professionalism from Deconninck Fishing
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Hervé L.
Rating: 1 out of 5
following a purchase from 14/11/2025
Waders are not tailored for standard humans
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Johnny L.
Rating: 1 out of 5
following a purchase from 13/11/2025
Buy 4 products pay for three what a rip-off
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Michel V.
Rating: 3 out of 5
following a purchase from 10/11/2025
Delivery in accordance with the order. Quality items
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John B.
Rating: 1 out of 5
following a purchase from 11/11/2025
My Preston pellets have a shelf life until January 2026. They were completely dried out, what a waste of money.
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David L.
Rating: 3 out of 5
following a purchase from 06/11/2025
I could have had a small gift
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Michel D.
Rating: 3 out of 5
following a purchase from 06/11/2025
Hello, it's a shame that my package was delivered elsewhere! I pay shipping fees for my home and not elsewhere!
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Medhy B.
Rating: 3 out of 5
following a purchase from 05/11/2025
great product but too bad that 2 out of 3 packages were damaged upon receipt of the parcel
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Michel D.
Rating: 3 out of 5
following a purchase from 23/10/2025
Sorry, I still haven't received my order. I hope to receive it soon.
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Jacques B.
Rating: 1 out of 5
following a purchase from 20/10/2025
The 4 MATRIX buckets ordered do not meet my expectations at all. They are tiny. The lack of technical information (size and dimensions in cm) on your website needs to be reviewed. I have no use for half of the supplies received from my order... I await your explanations and comments.
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Patrice S.
Rating: 1 out of 5
following a purchase from 11/10/2025
Package delivered to the wrong address (20 kilometers from my home) The feet of the reception carpet were mounted upside down Impossible to attach the two bars that should be fixed to the back of the tripod
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Bernard V.
Rating: 1 out of 5
following a purchase from 10/10/2025
The product is presented as a Best Seller but is very limited in its use. Product returned very disappointed
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Patrick F.
Rating: 1 out of 5
following a purchase from 09/10/2025
No worries.. you can go there with your eyes closed..
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Dominique M.
Rating: 1 out of 5
following a purchase from 02/10/2025
Received the Teckson gas stove and the 4 cartridges well, but the operating manual for the stove is in Polish and English, no manual in French, this is unacceptable!!!
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Stéphan H.
Rating: 3 out of 5
following a purchase from 27/09/2025
3 days after my order, my Vercelli rod being on sale, I asked you for a reduction on the shipping costs and you told me it was impossible since it was already on sale. 3 days later, I see that you have lowered the price! Not very fair.
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Marcel J.
Rating: 3 out of 5
following a purchase from 18/09/2025
Hello, I am satisfied with my entire order except for the bottle of melasse that got stuck in its packaging, fortunately well wrapped in plastic. Not nice.
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Pascal V.
Rating: 1 out of 5
following a purchase from 21/08/2025
package arrived in bad condition, bags burst in the box.
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Maurice B.
Rating: 1 out of 5
following a purchase from 22/08/2025
Package of Robin red cut with a cutter, everything was spilled in my package. The least they could have done was to send me another one and not this one. Not serious.
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Lounes B.
Rating: 1 out of 5
following a purchase from 21/08/2025
It's very good
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Christophe L.
Rating: 1 out of 5
following a purchase from 18/08/2025
Thank you
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Denis C.
Rating: 3 out of 5
following a purchase from 17/08/2025
Hello, I ordered 3 scopex pellets 3x2 2.3mm 1 pack and it arrived with a disappointing notch, Couratin Denis, 47 Jules Ferry Street, 37000 Tours, [email protected], yet you are a great team
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