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R
Rating: 1 out of 5
Order of 2 kg of monster hemp seeds, disappointed with the quality, looks more like bait hemp seeds. I will go to the competition.
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Customer reviews of Deconinck Fishing
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 15 596 published reviews
Summary of reviews
The store consistently delivers fast service and quick delivery times, with many notes of receiving items within or ahead of expectations and packages arriving well protected. Customers highlight reliable conformity to orders, with items matching what was ordered and materials meeting or exceeding expectations, including solid packaging and up-to-date stock. The experience is characterized by professional, helpful service and a pleasant shopping process, with praise for responsiveness, clear communication when substitutions were offered, and overall satisfaction with prices and promotions. Overall, the combination of prompt delivery, accurate orders, and courteous, efficient staff stands out as the store’s main strengths.
Reviews 1 and 3 stars
Reset filtersA
Rating: 1 out of 5
Super material!! Unfortunately, I am very disappointed with the DPD delivery, 5 days to receive my package when the site said 48h, very disappointed with the delivery.
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B
Rating: 3 out of 5
Three out of 4 of the bags of pellets ordered were burst open in the box.
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G
Rating: 3 out of 5
I placed my order on 08/08, today is 08/16 and it still hasn't been delivered. It won't be delivered on Sunday 08/17 either. So at best on 08/18, while you announced a delivery between 3 and 7 days.
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P
Rating: 1 out of 5
not satisfied at all for an order two separate shipments for a single tracking link. Fortunately, Jean Charles Leroy was responsive to my email when I asked where the rest of the order was. I would think twice if I were to place an order with you again.
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E
Rating: 3 out of 5
Poorly packaged product leaking in the box
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D
Rating: 1 out of 5
I haven't received it yet, if I receive it I will leave a comment
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B
Rating: 1 out of 5
fast and correct
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M
Rating: 1 out of 5
I am eagerly awaiting news about my order 433. Email sent with all the details and still no news at all. Order placed in April! Generally, I am very satisfied with my orders.
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J
Rating: 3 out of 5
Disappointed with the hempseed sold as monster but is not: too small to put on the hook. I requested a return of the product.
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G
Rating: 1 out of 5
I paid for a home delivery and I was delivered to a parcel pickup point and lost a day waiting for the delivery person to arrive who never showed up, really not satisfied at all, best regards, Gérard
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D
Rating: 1 out of 5
An error in the weight of the olives. I sent a message as soon as I received my package and I still have no news.
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R
Rating: 1 out of 5
Broken and open plastic pellet box I suppose due to transport
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R
Rating: 3 out of 5
I placed an order on Monday, July 22, and I still haven't received it. Then this morning I received a message from DPD that it would be delivered between 8:52 AM and 9:53 AM, and now it is 8:00 PM and I still haven't received it.
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L
Rating: 3 out of 5
Burst package in the packaging box.
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Z
Rating: 1 out of 5
Chenvie Monster I asked how many millimeters the hemp monster was. It should be 4 to 5 mm, but the one I received was only 3 mm. I paid for two kilos at the same price as five kilos in Luxembourg.
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E
Rating: 1 out of 5
None, deadline, shipping not met
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A
Rating: 3 out of 5
The order was super easy to place, however, the delivery is catastrophic! The delivery company did not deliver to the home as agreed. As a result, out of the 3 packages I was supposed to receive in 48 hours, I only received one. The store is great, even perfect, but they should consider changing the delivery method! 5* for Deconinck. 0* for DPD.
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H
Rating: 3 out of 5
Delivery speed. A bit disappointed with the size of the so-called monster hemp seed, rather a starter hemp seed.
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L
Rating: 1 out of 5
A star because I have no choice. Otherwise, there would be none. Purchase of a landing net handle with 2 elements stuck since receipt, and the customer service is not up to par. And no more news from the company. I understand why Deconinck France has closed.
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S
Rating: 3 out of 5
Good site
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C
Rating: 1 out of 5
I did not receive my purchase.
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F
Rating: 1 out of 5
The material is great, but they put a large carbon landing net in a box 2.5m long and 20 cm square, into which they added 5 packs of 4kg boilies. As a result, a long and heavy box that was crushed during transport, and I received a new broken landing net at the handle and arms. All this just to avoid using two different boxes. Poor management, lack of control, employment of idiots, I don't know, but the result is there.
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A
Rating: 3 out of 5
Disappointed with my order, there was no 6 mm corn peeler available, why wasn't I offered the 4 or 8 since those were in stock, and in exchange, I requested 6 mm Hallibut and was provided with 4. This is the first time I've had an issue.
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C
Rating: 1 out of 5
No, on an order I am missing one detector, it's 3 detectors out of 4 that I had on my order. I want you to send me the fourth detector. Thank you for letting me know. Thank you.
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J
Rating: 1 out of 5
Product that does not match the description you gave me.
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Q
Rating: 1 out of 5
I had to refuse the package because there was flour everywhere inside since one of the bags was cut. Thank you for your response.
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C
Rating: 3 out of 5
Happy with the purchase yes! But the delivery service is way too long... Package departing from Belgium to go to the sorting center in France to then go back to the relay point in Belgium... What a joke... Anyway, almost 2 weeks lol Temu or Ali are faster and they are on the other side of the world. Anyway, disappointed with the waiting time...
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S
Rating: 1 out of 5
PACKAGE SCHEDULED FOR DELIVERY ON FRIDAY. TOOK A DAY OFF FOR NOTHING BECAUSE NO PACKAGE RECEIVED
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D
Rating: 3 out of 5
Error in the light antennas, I received 2.2mm instead of 3mm for float st3, too bad otherwise the rating would have been at the maximum, best regards
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M
Rating: 1 out of 5
I have been waiting for my order for a week and still nothing received
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J
Rating: 1 out of 5
Not received all the right material still no news from them not cool
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V
Rating: 1 out of 5
Order not received
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É
Rating: 3 out of 5
Not delivered to the correct address, left at a relay point
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A
Rating: 3 out of 5
Hello, the delivery was made 20km from the intended location, the carrier is incompetent, based on reviews they have a rating of 2 and the package was damaged
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B
Rating: 1 out of 5
I received a 5-kilo bag of Chevenis that was cracked with the entire contents of the bag spilled into the box, and I have not received a response to my request for a replacement.
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G
Rating: 3 out of 5
Hello, I would like to point out that this may not be related to the store, but there is a packaging problem, two of my flour bags are punctured and flour is everywhere in the box. The method of using wire to close the bags is not suitable as it punctures or tears the packaging
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A
Rating: 1 out of 5
I asked to return this order the day after receiving it. I am still waiting for your approval to do so!!!
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J
Rating: 1 out of 5
AFTER SEVERAL ORDERS WITH DECONINCK. I HAVE NEVER RECEIVED AN ORDER IN SUCH A CATASTROPHIC STATE AS THE ONE I RECEIVED, CARTON COMPLETELY TORN, BAG OF POWDER PIERCED, LIQUID AUDITORY OPEN. I CONTACTED CUSTOMER SERVICE, RESPONSE WITHOUT FOLLOW-UP. IT IS WITH REGRET THAT I LEAVE A NEGATIVE REVIEW, BUT WITHOUT ANY RESPONSE FROM THEM.
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J
Rating: 3 out of 5
After a long journey of my package passing through Lille, Troyes, Marseille, Troyes, I received my order more than a week later with 5 euros shipping fee. Overall a mixed experience
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