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A
Rating: 1 out of 5
Order received 9 days later
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Customer reviews of Deconinck Fishing
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 15 596 published reviews
Summary of reviews
The store consistently delivers fast service and quick delivery times, with many notes of receiving items within or ahead of expectations and packages arriving well protected. Customers highlight reliable conformity to orders, with items matching what was ordered and materials meeting or exceeding expectations, including solid packaging and up-to-date stock. The experience is characterized by professional, helpful service and a pleasant shopping process, with praise for responsiveness, clear communication when substitutions were offered, and overall satisfaction with prices and promotions. Overall, the combination of prompt delivery, accurate orders, and courteous, efficient staff stands out as the store’s main strengths.
Reviews 1 and 3 stars
Reset filtersR
Rating: 1 out of 5
One of the fishing rod elements is broken. I would like to exchange it. Please let me know the procedure.
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P
Rating: 3 out of 5
Package well wrapped. However, 2 bags were punctured...
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C
Rating: 3 out of 5
2 bags of broken chevenis.
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A
Rating: 1 out of 5
Hello, I ordered on April 12 ... I receive a message saying that my package has been sent and well not at all it was sent on April 16 why already lying to me.... it is April 20 and still nothing .... yet I often order from you.... now with reflection I will hesitate to order from you... Best regards
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E
Rating: 1 out of 5
Good product
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O
Rating: 3 out of 5
Good 44d
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G
Rating: 1 out of 5
Fishing rod that I ordered came damaged! Connection next to the second ring is broken.
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A
Rating: 1 out of 5
Order lost... so I didn't receive my products for my competition. Very disappointed
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P
Rating: 3 out of 5
Two out of three packages were damaged, one pellet bag was torn open and the 5-liter hemp oil can was punctured.
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A
Rating: 3 out of 5
Satisfied, too bad returns are at our expense.
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L
Rating: 3 out of 5
A bit long delay (10 days).
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G
Rating: 3 out of 5
I am very satisfied with the delivery time, the packaging, the care taken by you... However, I am very frankly disappointed with the size of the 'monster' hempseed which is far from being monstrous. It's a bit large and difficult to bait hempseed. If one day, however, you come across real 'monster' hempseed, please let me know, I would buy it, even if it's expensive. I give 3 stars, but well... not for the hempseed...
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T
Rating: 1 out of 5
Hello, just like my other orders, I am completely satisfied with this one!!!! The products are perfect and correspond exactly to my order, however the giant corn bag and 2 out of 4 bags of pellets burst during transport. The transport box was damaged and even perforated from underneath, thank you Mondial Relay.
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C
Rating: 1 out of 5
Damaged package repackaged Not delivered to home but to a pickup point even though the shipment was supposed to be to home. Unreliable carrier.
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P
Rating: 3 out of 5
an error with the item received on my order. I sent you an email
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A
Rating: 1 out of 5
I have placed my order and if I want to see when it will be shipped, I cannot do that unless I create an account on their website. I find this unfair. You should not force me to create an account with you. If you had indicated this at the beginning, I would have decided whether to place an order or not, but now it is too late for me!
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D
Rating: 3 out of 5
The problem is that there is no order tracking day by day
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D
Rating: 3 out of 5
Hello, I sent you an email to indicate the problem. Regards Dominique Hue
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F
Rating: 3 out of 5
Missing the last two rings at the end of the tip
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P
Rating: 3 out of 5
a bit disappointed I had ordered super g-line nylon thread 0.12 mm in a 150 m spool gamakatsu and I only received a 50 m spool too bad otherwise for the rest nothing to report super
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F
Rating: 1 out of 5
The aroma is open and the squid flour bag was torn
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N
Rating: 3 out of 5
Hello, I had requested home delivery so I paid 10 euros, however my order was delivered to a pick-up point. So the price is not the same. 😡
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R
Rating: 3 out of 5
The purchase itself, the delivery, everything is perfect but regarding the product, it's not it at all. I have been a user of the said product for many years, the one you sent me hardly smells, and at the same time smells like rancid product stored too long. I kindly invite you to better control these products to avoid unpleasant surprises like mine, the Mainline blackcurrant is a real bomb and the smell it gives off makes you want to bite into the boilie, yours has nothing of that, I am really disappointed!!!
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M
Rating: 3 out of 5
Hello. The green dye I ordered arrived completely exploded, so the package was all green, had to clean everything.
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N
Rating: 3 out of 5
Almost perfect. The box of the dye was broken in the carton. A bit of loss, too bad
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F
Rating: 3 out of 5
This is the first time I haven't received my complete order, already sent a complaint email, very disappointed 😞
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C
Rating: 1 out of 5
Nothing
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E
Rating: 1 out of 5
I ordered 3 bags of primers, 1 bags cracked at the weld on almost all the length 😢 .the cartons were not damaged is it the problem of the deliveryman or a defect of welding of the plastic.... The packaging should be more reinforced especially on the bottom of the bags!!!
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J
Rating: 3 out of 5
defective packaging loss of product
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G
Rating: 1 out of 5
Order placed and invoiced for France for transport, delivery requested to my home, the 3 parcels arrived in a Mondial Relay point 40 km from my home, so 80 km round trip, the carrier did not come to my home, no notice of passage, nor call or message, I sent an email to the merchant, for 1 week, no return or response, I do not recommend.
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F
Rating: 1 out of 5
No worries
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S
Rating: 3 out of 5
My order met my expectations as usual, too bad that some bags were open in the package. However, this one seemed intact.
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P
Rating: 3 out of 5
these are not the pellets I ordered { tutti frutti captura 3 multi couleur}.
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W
Rating: 1 out of 5
Ca fait 1 semaine et toujours rien reçu pas de nouvelles de la commande de ka oart du magasin pour prévenir. Rien de rien . Chaque fois que je sonne on le dis d3s jours de départ mais rien. Très déçu cette x ci
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P
Rating: 3 out of 5
Small tear or cut on scabbard
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M
Rating: 1 out of 5
Parcel well received but unfortunately too big for me The size guide displayed are not good I am waiting for a reply for a return....
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J
Rating: 3 out of 5
1.25 gr garbolino float with sunken body
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J
Rating: 1 out of 5
The boots are poorly made glue does not hold the rubber and it size too small, I asked to take charge of the return at their expense, I'm waiting for the answer where on the beginning they made us understand that it is at our expense while it is poor quality.
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