The store consistently delivers fast service and quick delivery times, with many notes of receiving items within or ahead of expectations and packages arriving well protected. Customers highlight reliable conformity to orders, with items matching what was ordered and materials meeting or exceeding expectations, including solid packaging and up-to-date stock. The experience is characterized by professional, helpful service and a pleasant shopping process, with praise for responsiveness, clear communication when substitutions were offered, and overall satisfaction with prices and promotions. Overall, the combination of prompt delivery, accurate orders, and courteous, efficient staff stands out as the store’s main strengths.
I have not received my parcel as of October 17. I'll make a note of it later.
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Philippe G.
Rating: 1 out of 5
following a purchase from 27/09/2024
Hello, after several emails sent over 10 days, still waiting for my information.
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Dimitri L.
Rating: 3 out of 5
following a purchase from 02/10/2024
Delivery times too long and it's not the first time I've had this problem.
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Jean Jacques V.
Rating: 3 out of 5
following a purchase from 27/09/2024
Long delivery time Equipment delivered without instructions.... No information on spare parts ???? Ex: propellers, engine, etc....
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Willy B.
Rating: 1 out of 5
following a purchase from 27/09/2024
Package not received to date it's been 8 days
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Jean-Claude D.
Rating: 3 out of 5
following a purchase from 20/09/2024
It's a pity that I never get a discount, it would help to have a regular clientele. I should order elsewhere
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Jean Michel R.
Rating: 3 out of 5
following a purchase from 18/09/2024
One of the two primer packs was cracked
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Raymond G.
Rating: 3 out of 5
following a purchase from 17/09/2024
Nothing to say about my order as usual nickel, but the carrier should take a little more care with the package. Parcel partially crushed fortunately the primer bag was perfect otherwise parcel refused.
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Bruno D.
Rating: 3 out of 5
following a purchase from 15/09/2024
Hello, it's been a week since I ordered and I haven't heard anything.
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Rudi B.
Rating: 1 out of 5
following a purchase from 11/09/2024
Bad I don't have my order yet .
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Jose G.
Rating: 3 out of 5
following a purchase from 06/09/2024
Refused parcel it was opened and broken goods
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François C.
Rating: 1 out of 5
following a purchase from 08/09/2024
I still haven't received anything, I demand a refund.
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William G.
Rating: 1 out of 5
following a purchase from 01/09/2024
The bags of tiger nut were exploded in the box, a very bad surprise.
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Bruno V.
Rating: 3 out of 5
following a purchase from 31/08/2024
Hello, After having asked for information and I received the article it was not that and as I live in France and as the expenses of return are with my load and expensive I am obliged to keep it and live too far to return it
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Mickael C.
Rating: 1 out of 5
following a purchase from 26/08/2024
Useless products, I thought it was oil but no ... Disappointed
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Yohann P.
Rating: 3 out of 5
following a purchase from 20/08/2024
My parcel arrived damaged
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Jean-Marie H.
Rating: 1 out of 5
following a purchase from 17/08/2024
Order placed on 17/8 / 24 ,today 25/8 still not received 😤
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Abdelaziz H.
Rating: 1 out of 5
following a purchase from 13/08/2024
It took a long time to arrive, disappointed
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Ivelin A.
Rating: 1 out of 5
following a purchase from 13/08/2024
Not received
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Michel B.
Rating: 3 out of 5
following a purchase from 11/08/2024
Two bags of groundbait, including 1 of chenevis, were in the undamaged box in perfect condition...
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Christophe G.
Rating: 3 out of 5
following a purchase from 11/08/2024
PACKAGING TO BE REVIEWED ON 3 PACKS OF STARTER 2 ARE CRACKED AND EVENTRE CARDBOARD PACKAGING NOT SOLID ENOUGH FOR THE WEIGHT A PAR ÇA STARTER AU TOP.
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Lucien C.
Rating: 1 out of 5
following a purchase from 08/08/2024
Hello I am a customer of yours, I received my Cde and a float was broken, I immediately called and I had Guillaume on the phone to make a claim. I sent a message with a photo but no reply! I'm disappointed but it doesn't matter, I'll stop complaining, too bad.
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Patrick D.
Rating: 3 out of 5
following a purchase from 05/08/2024
Shipping time too long 5 days for 4 starter packs order placed at the same time in the Netherlands received after 3 days
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Christophe C.
Rating: 3 out of 5
following a purchase from 05/08/2024
3 stars for the seriousness and speed with which my order was processed, and the response to my e-mail queries following a product received damaged. 2 stars less for the damaged/defective cane. Nevertheless, I will certainly buy from this site again.
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B B.
Rating: 1 out of 5
following a purchase from 21/07/2024
Still waiting for my products
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Jonatan M.
Rating: 3 out of 5
following a purchase from 02/08/2024
Order well received but missing a rod cap not very cool 🤔
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Gerard V.
Rating: 3 out of 5
following a purchase from 02/08/2024
I had ordered large hemp but this was small for me
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Christian T.
Rating: 3 out of 5
following a purchase from 25/07/2024
Difficulties in using the hook rig correctly
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Fabrice B.
Rating: 3 out of 5
following a purchase from 23/07/2024
Perfect service, notified very quickly by your services that the parcel had been damaged by bpost and you ordered and returned the order very very quickly in record time. Score 10/10. Thank you
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Bruno C.
Rating: 1 out of 5
following a purchase from 20/07/2024
I received my parcel on time but the bag of flour I ordered was ripped open and emptied into the box! Thank you
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Eric W.
Rating: 3 out of 5
following a purchase from 15/07/2024
Smooth delivery
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Frederic B.
Rating: 1 out of 5
following a purchase from 15/07/2024
Bag arrived pierced and package undamaged Customer service response not very professional
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Jean Jacques V.
Rating: 3 out of 5
following a purchase from 13/07/2024
Shipping carton in very poor condition on receipt. With 20 kgs inside, we could have expected a better quality box. Bags in good condition
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Pascal L.
Rating: 3 out of 5
following a purchase from 29/06/2024
I sent a message for more information about a product, but got no answer; Why?
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Martin B.
Rating: 3 out of 5
following a purchase from 20/06/2024
8
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Kevin A.
Rating: 1 out of 5
following a purchase from 20/06/2024
All my mix bags were chipped
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