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M
Rating: 3 out of 5
Two bags of groundbait, including 1 of chenevis, were in the undamaged box in perfect condition...
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Customer reviews of Deconinck Fishing
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 15 187 published reviews
Summary of reviews
Delivery is a standout feature of the online store, with many customers highlighting their orders arriving within 24 to 48 hours, often in excellent condition and with careful packaging. The speed and reliability of the shipping process contribute significantly to the positive shopping experience. Product quality consistently meets expectations, as buyers note that items received adhere closely to descriptions and specifications. Customer service is also praised; the team is described as attentive and professional, enhancing overall satisfaction.
Reviews 1 and 3 stars
Reset filtersC
Rating: 3 out of 5
PACKAGING TO BE REVIEWED ON 3 PACKS OF STARTER 2 ARE CRACKED AND EVENTRE CARDBOARD PACKAGING NOT SOLID ENOUGH FOR THE WEIGHT A PAR ÇA STARTER AU TOP.
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L
Rating: 1 out of 5
Hello I am a customer of yours, I received my Cde and a float was broken, I immediately called and I had Guillaume on the phone to make a claim. I sent a message with a photo but no reply! I'm disappointed but it doesn't matter, I'll stop complaining, too bad.
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P
Rating: 3 out of 5
Shipping time too long 5 days for 4 starter packs order placed at the same time in the Netherlands received after 3 days
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C
Rating: 3 out of 5
3 stars for the seriousness and speed with which my order was processed, and the response to my e-mail queries following a product received damaged. 2 stars less for the damaged/defective cane. Nevertheless, I will certainly buy from this site again.
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B
Rating: 1 out of 5
Still waiting for my products
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J
Rating: 3 out of 5
Order well received but missing a rod cap not very cool 🤔
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G
Rating: 3 out of 5
I had ordered large hemp but this was small for me
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C
Rating: 3 out of 5
Difficulties in using the hook rig correctly
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F
Rating: 3 out of 5
Perfect service, notified very quickly by your services that the parcel had been damaged by bpost and you ordered and returned the order very very quickly in record time. Score 10/10. Thank you
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B
Rating: 1 out of 5
I received my parcel on time but the bag of flour I ordered was ripped open and emptied into the box! Thank you
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E
Rating: 3 out of 5
Smooth delivery
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F
Rating: 1 out of 5
Bag arrived pierced and package undamaged Customer service response not very professional
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J
Rating: 3 out of 5
Shipping carton in very poor condition on receipt. With 20 kgs inside, we could have expected a better quality box. Bags in good condition
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P
Rating: 3 out of 5
I sent a message for more information about a product, but got no answer; Why?
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M
Rating: 3 out of 5
8
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K
Rating: 1 out of 5
All my mix bags were chipped
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W
Rating: 3 out of 5
It's a pity that a bunch of primers were punctured. Otherwise nothing to say as usual.
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J
Rating: 1 out of 5
Order arrived but in fact never arrived. Delivery times late .. In short...once not twice
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R
Rating: 3 out of 5
Hello I had to change my order because the son ordered was out of stock I'm disappointed even the seller did not even make me a commercial gesture
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G
Rating: 3 out of 5
Make sure the products are properly packaged The box arrived completely blown up
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J
Rating: 1 out of 5
I have not yet received my order
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S
Rating: 3 out of 5
The parcel was well received, but there was a bag of flour in the box.
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E
Rating: 1 out of 5
I placed an order on May 24th, today is June 10th and I still haven't received anything, but I'm receiving emails asking for satisfaction even though I haven't received my package. I'm very disappointed to have taken the risk of trying this site, I don't recommend it!
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A
Rating: 1 out of 5
Compliant parcel, garbolino spm21 float, some antennae deformed.
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L
Rating: 3 out of 5
I didn't receive any email to tell me that my order had arrived.
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G
Rating: 1 out of 5
You're worse than Pacific Pêche, which isn't very fast at shipping.
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Y
Rating: 3 out of 5
merchandise ok but unpacked from box fortunately my two items were inside
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D
Rating: 3 out of 5
Bag brasem and fenugrec partially gutted by the telescopic arm unprotected apart from that delivery time respected I would do another order despite everything greetings
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P
Rating: 3 out of 5
First time boxes arrive broken
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B
Rating: 1 out of 5
No, because the customer was not informed of the delivery and that the product was not from sotck.
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J
Rating: 3 out of 5
Wire x5000 very low resistance quality.
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J
Rating: 3 out of 5
Hello Well received your package 📦 very satisfied see you soon Jean
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J
Rating: 1 out of 5
I came across a faulty product (it happens....), the problem is that after several emails AND going through my customer account, I had no return from Deconinck... In short, very disappointed with the site and especially with customer service (totally non-existent)...
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P
Rating: 1 out of 5
Hello, I would like to know where my order is, I can not track my order. Having no news, I went to the relay point, to date 21/05/2024, nothing! What can I do? Thank you
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F
Rating: 3 out of 5
I received my order in full, but 2 parcels of flour were opened.
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V
Rating: 3 out of 5
Products bau top dommage que le carton est arrivé éventré avec un sac de percé
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J
Rating: 1 out of 5
Very disappointed, because my package was delivered after 2 weeks and I am missing 1 item.
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D
Rating: 1 out of 5
Very long lead times, over 10 days, even though several of the items ordered were "express" ...
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J
Rating: 3 out of 5
Very disappointed by the Sensas bait boxes, I found half my pinkies at the bottom of my bag. The "kit" tubes are not practical for me. The other items are oK.
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